Quality Movers Inc. is a family-owned and operated moving company with over 20 years of experience in the industry. Since 1993, it has provided professional services to clients across Chicagoland and beyond. From residential and commercial moves to long-distance and state-to-state relocations, Quality Movers can handle any job skillfully while giving you peace of mind. Its movers are licensed, bonded, insured, and fully equipped to move any item or piece of furniture, including piano and art. Rated A+ with the Better Business Bureau, Quality Movers offers affordable prices without sacrificing efficiency. It believes every customer deserves complete care during one of life’s most stressful events, and that’s precisely what it’s here to do. This company is proud to be a member of the Illinois Movers and Warehouse Association and one of the many movers in Palatine, IL.
Quality Movers Inc
Illinois Moving License
Permanent
Last Checked: 01/21/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Quality Movers Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Quality Movers Inc receives high praise for their professionalism, efficiency, and service from the majority, though there are a few instances of extreme dissatisfaction, including no-shows and damage to property.
Recent Reviews Mention...
“Never ever do business with them”
“Steve came by and assessed everything, ensuring a smooth move”
“great job by movers”
2. Punctuality
Nationwide Average: 8.07/10
Quality Movers Inc has mixed reviews, with many customers praising their on-time service while a significant number report issues with tardiness and lack of communication.
Recent Reviews Mention...
“didn't seem to slow these guys down at all”
“Show up on time”
“they came on time”
3. Affordability
Nationwide Average: 7.69/10
Quality Movers Inc is generally praised for its competitive prices and cost-effectiveness, though there are notable exceptions where customers were faced with higher than quoted charges.
Recent Reviews Mention...
“they are also reasonably priced”
“pleased with their pricing”
“Very reasonably priced”
4. Communication
Nationwide Average: 7.53/10
Quality Movers Inc shows a deeply divided experience where some customers appreciate the responsive and helpful nature of certain staff, while a significant majority criticize the company for a lack of responsiveness and failure to return calls.
Recent Reviews Mention...
“very accommodating and flexible”
“Steve gives all the tips for preparing for the move”
“Never called me back.”
5. Stick to Prices
Nationwide Average: 5.99/10
Quality Movers Inc has mixed feedback, with some customers appreciating prices lower than quoted while others experienced significantly higher charges than initially estimated.
Recent Reviews Mention...
“Implied by the honesty and assistance in saving money”
“exactly as they quoted”
“stuck to the quoted price”
6. Speed
Nationwide Average: 8.58/10
Quality Movers Inc receives mixed reviews with many customers appreciating their quick service, while a notable few criticize them for delays and slower than expected moving times.
Recent Reviews Mention...
“hustle to get the job done quickly”
“All movers are so professional and efficient”
“super fast and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Quality Movers Inc receives overwhelmingly positive reviews for their kind, efficient, and very nice crew, despite a singular negative remark about being uncaring.
Recent Reviews Mention...
“The guys are joke.”
“Very kind movers and the owner”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Quality Movers Inc receives a notably positive response, with many customers expressing a strong intention to use their services again, despite a few dissenting opinions.
Recent Reviews Mention...
“would not hire again”
“Thieves.”
“no problems during the move, all good”
9. Professionalism
Nationwide Average: 8.31/10
Quality Movers Inc generally receives high praise for their professional, dependable, and knowledgeable team, although there are some significant concerns about unprofessional behavior reported by a minority of clients.
Recent Reviews Mention...
“showed up in sandals to move my house”
“workers were not professional”
“Movers are professional and efficient”
10. Conflict Handling
Nationwide Average: 4.07/10
Quality Movers Inc is heavily criticized for its lack of effort to communicate, address, or rectify issues, including not returning calls or providing clear answers on matters raised by customers.
Recent Reviews Mention...
“went above and beyond to help with my dog”
“no effort to communicate or deliver items, unwilling to rectify”
“Can't get a straight answer on issue”
11. Precision & Care
Nationwide Average: 8.01/10
Quality Movers Inc generally receives high praise for their careful handling of boxes, furniture, and delicate items, although there have been a few instances of dissatisfaction due to damage and non-delivery.
Recent Reviews Mention...
“Couple guys showed up in sandals”
“careful and meticulous with items”
“did not protect my furniture”
Great Crew Members
| Steve | Steve assessed and ensured a smooth move |
| Steve | Thank you Steve and Crew |
| Chucky | Super awesome and helpful |
| Steve | Steve is very honest and gives helpful tips |
| Nathan, Brandon | Nathan and Brandon did an amazing job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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