Moving Guys is a locally-owned and operated company based in Rockford, Illinois. They offer a range of services including residential, commercial, local, and out-of-state moving. With a team of dedicated professionals, Moving Guys prides itself in offering personalized, detail-oriented service to ensure customers have a stress-free and efficient moving experience. They have experience in handling items with care for both local and long-distance moves. In addition to their moving services, they also provide real estate staging and other related services. Owners Luis and Bruno have built a successful business based on trust, strong work ethics, and a commitment to customer satisfaction.
Moving Guys.
#1 Ranked Movers in Rockford, IL
About Moving Guys.
Additional Cities Served: Plainfield, DeKalb, Gurnee, Huntley, Belvidere, Loves ParkShow More >
Moving Services
- Residential Moving Company
- Commercial Moving Company
- Local Moving Company
- OutofState Moving Company
- Real Estate Services
- Packing & Unpacking
- Appliance Moving
- Evictions Assistance
- Junk Removal
- Staging
Not Authorized
for Interstate Moves
Last Checked: 09/06/23*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Moving Guys.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Moving Guys. are overwhelmingly praised for their professionalism, efficiency, and excellent service, with customers highly recommending them and expressing great satisfaction with the moving experience, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“very prompt, quick, and reasonably priced”
“Awesome moving company”
“highly recommend Moving Guys”
2. Punctuality
Nationwide Average: 8.07/10
Moving Guys. are generally perceived as highly reliable and timely, with multiple commendations for being early or on time, despite a few isolated incidents where significant delays were reported.
Recent Reviews Mention...
“very prompt”
“time was set then pushed back multiple times”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Moving Guys. is highly praised for their reasonable pricing, offering great value and being less pricey than competitors, despite a singular complaint about prices not being satisfactory.
Recent Reviews Mention...
“reasonably priced”
“very reasonably priced”
“pricing was way beyond reasonable”
4. Communication
Nationwide Average: 7.53/10
Moving Guys. generally receives high praise for responsiveness and clarity, with particular commendation for Bruno's effectiveness, though there are isolated instances of confusion and miscommunication.
Recent Reviews Mention...
“They communicated well”
“very responsive”
“called day of and thought I was a different customer”
5. Stick to Prices
Nationwide Average: 5.99/10
Moving Guys. has mixed feedback with instances of price changes and disputes, but also reports of upholding the initial quotes with no extra charges.
Recent Reviews Mention...
“Still fighting for money they owe us.”
“The owner changed the price 3 times”
“Got a quote right away”
6. Speed
Nationwide Average: 8.58/10
Moving Guys. are consistently praised for their quick, efficient service, with nearly all customers highlighting their ability to complete moves rapidly and effectively, often finishing ahead of expected timeframes.
Recent Reviews Mention...
“quick”
“They were efficient”
“move was completed in least time possible”
7. Friendliness
Nationwide Average: 8.91/10
Moving Guys. are overwhelmingly perceived as polite, professional, and courteous, receiving high acclaim from customers for their positive attitudes and respectful service, despite one outlier report of poor conduct.
Recent Reviews Mention...
“nice dudes”
“Bruno and Luis were very professional”
“highly recommend these guys implies friendliness”
8. Will Hire Again
Nationwide Average: 8.18/10
Moving Guys. overwhelmingly receive strong endorsements for repeat service, with customers frequently expressing intentions to rehire and recommend the team, despite a couple of dissatisfied reviews.
Recent Reviews Mention...
“would hire again”
“no complaints thank you”
“They're the best I've seen”
9. Professionalism
Nationwide Average: 8.31/10
Moving Guys. are overwhelmingly praised for their professional, reliable, and respectful behavior, with numerous positive acknowledgments of their hardworking and courteous staff, despite a rare complaint of unprofessionalism.
Recent Reviews Mention...
“Outstanding professionalism by Kyle, TJ, and Isaiah”
“crew was very professional and reliable”
“described as professional during the move”
10. Conflict Handling
Nationwide Average: 4.07/10
Moving Guys. generally seems to exceed expectations and are proactive in resolving issues, although there is at least one significant case where a customer felt the need for legal action to address their concern.
Recent Reviews Mention...
“went above and beyond our expectations”
“Have to take them to court to get our money.”
“Bruno makes sure any problems are made right”
11. Precision & Care
Nationwide Average: 8.01/10
Moving Guys. have received overwhelmingly positive feedback for their attentiveness and gentleness, although there were a couple of instances of damage reported.
Recent Reviews Mention...
“handled my stuff with a lot of patience”
“Caring about the property and goods”
“Respectful and caring with items but there was some damage”
Customer Insights
Local Move Duration: 2 hours from 3 reviews
Great Crew Members
Bruno, Luis | were very professional and reliable |
Kay, Tj, Zay | exhibited hard work and professionalism |
Kyle, TJ, Isaiah | Outstanding, respectful, and caring service provided |
Bruno, TJ, Noah | Thank you, Bruno, TJ and Noah |
Kyle, Isaiah, Austin, Bruno | they did great, worked hard, protected furniture, good man came through |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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