Devon Moving Company is a family-owned and operated moving company based in Chicago, serving the greater Chicago area. With over a decade of experience, they offer local and long distance moving services for residential and commercial clients. Their services include loading/unloading, intra-building moving, piano moving, office moving, interstate moving, short-storage services, and art and antique moving. The company focuses on providing affordable, efficient, and friendly services with a professional staff that ensures the safety of belongings throughout the transportation process. Devon Moving Company operates 365 days a year and is dedicated to providing exceptional service at affordable prices.
Devon Moving Company
About Devon Moving Company
Additional Cities Served: Arlington Heights, Evanston, Schaumburg, Palatine, Skokie, Des PlainesShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Loading/Unloading Services
- Intra Building Moving
- Piano Moving
- Commercial Moving
- Office Moving
- Interstate Moving
- ShortStorage Services
- Art and Antique Moving
Illinois Moving License
Permanent
Last Checked: 01/21/22Awards
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Summarized Review of Devon Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Devon Moving Company garners high praise for their excellent, efficient, and professional moving services, with the vast majority of reviews highlighting positive experiences, though a few noted issues with communication, professionalism, and item handling.
Recent Reviews Mention...
“Excellent all the way through”
“Moving with Devon was a blessing”
“Nice team and pleasant experience”
2. Punctuality
Nationwide Average: 8.07/10
Devon Moving Company consistently showcases an exceptional ability to arrive on time or even early, with only a few instances of tardiness reported.
Recent Reviews Mention...
“Were timely”
“quickly moved around crews and schedule”
“Time efficient”
3. Affordability
Nationwide Average: 7.69/10
Devon Moving Company is overwhelmingly praised for its competitive rates, with customers frequently highlighting the company's reasonable pricing, ability to stay within or below budget, and exceptional value compared to competitors, despite a few reports of final charges exceeding initial quotes.
Recent Reviews Mention...
“Cheapest rate I got”
“optimized the void volume to lower shipping cost”
“very reasonable rates”
4. Communication
Nationwide Average: 7.53/10
Devon Moving Company generally provides excellent communication and customer service, with numerous mentions of their responsiveness, transparency, and the professionalism of their staff, despite a few reports of poor communication and customer service issues.
Recent Reviews Mention...
“Frank went the extra mile to find receiving end movers”
“communication could have been a bit better”
“appreciated his transparency from the beginning”
5. Stick to Prices
Nationwide Average: 5.99/10
Devon Moving Company generally receives praise for accurately estimating costs and honoring their quotes, notwithstanding a few instances of unexpected charges and pricing disputes.
Recent Reviews Mention...
“Flat rate and not hourly”
“returned about $300 we accidentally overpaid”
“final price was within the range quoted”
6. Speed
Nationwide Average: 8.58/10
Devon Moving Company is overwhelmingly praised for their efficiency, with many customers highlighting their quick, professional service that often exceeded expectations.
Recent Reviews Mention...
“Super efficient”
“delivered furniture in just 3 days across the country”
“Time efficient”
7. Friendliness
Nationwide Average: 8.91/10
Devon Moving Company overwhelmingly demonstrated exceptional courtesy and a professional yet personable demeanor across nearly all interactions, save for a singular reported instance of rudeness on the phone.
Recent Reviews Mention...
“crew was professional, passionate, and efficient”
“Pleasant team”
“they put furniture in my bedroom where I slept”
8. Will Hire Again
Nationwide Average: 8.18/10
Devon Moving Company enjoys overwhelmingly positive feedback, with a vast majority of customers expressing a strong inclination to use their services again due to high satisfaction and trust in their moving experience.
Recent Reviews Mention...
“Would trust them again”
“would definitely use Devon again”
“Would use again”
9. Professionalism
Nationwide Average: 8.31/10
Devon Moving Company overwhelmingly receives praise for its team's professionalism, efficiency, and courteous service, despite a few reports of unprofessional conduct.
Recent Reviews Mention...
“Professional and efficient”
“Frank kept his team professional and passionate”
“movers were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Devon Moving Company generally shows a high degree of commitment and prompt action to correct issues, though there are instances of dissatisfaction regarding their response to damages and complaints.
Recent Reviews Mention...
“Wasn't reimbursed for the remote but no biggie”
“Frank went the extra mile during the U-Pack unloading”
“willing to go the extra mile”
11. Precision & Care
Nationwide Average: 8.01/10
Devon Moving Company generally excels at delivering unscathed belongings and demonstrating meticulous attention to detail, though a few instances of carelessness and damage slightly mar its record.
Recent Reviews Mention...
“Items were delivered in good condition”
“delivered our important and fragile furniture without damage”
“wrapped and disassembled my furniture very well”
Customer Insights
Local Move Duration: 4 hours from 51 reviews
Great Crew Members
Frank | Sent 3 men who were timely, professional, and efficient |
Frank | owner was a master in project management and went the extra mile |
Frank | Frank assembled my furniture appropriately |
Frank | gave me a very reasonable quote |
Frank | Frank was accommodating with my schedule |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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