Since 1990, Golan's Moving and Storage has offered its seamless relocation services to people in Chicago, IL. From a small band with just one truck and four movers, this company has expanded significantly. Now, they are known as a dependable moving company that provides both local and nationwide moving services. With decades of experience, Golan's services are top-notch and unrivaled. Customers can expect professional packing, careful disassembly of furniture during the pre-move phase, as well as unboxing and arrangement of items after the move. With these services, Golan's Moving has crafted an impressive reputation within the moving companies in Chicago, IL.
Golan's Moving & Storage
About Golan's Moving & Storage
Additional Cities Served: Arlington Heights, Evanston, Schaumburg, Palatine, Skokie, Oak LawnShow More >
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Moving Services
- Residential Moving
- Commercial Moving
- Packing Services
- Storage Services
- Moving Boxes and Packing Materials
- Concierge Services
Illinois Moving License
Permanent
Last Checked: 10/10/22Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Golan's Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Golan's Moving & Storage is largely considered professional and reliable, with many customers expressing high satisfaction and recommending their services, despite a few reports of poor experiences and damaged items.
Recent Reviews Mention...
“Transparent pricing and move under estimate”
“Golans was great and professional”
“Golan's moving service is of high quality and professional”
2. Punctuality
Nationwide Average: 8.07/10
Golan's Moving & Storage generally exhibits timely arrivals and prompt service, although there are a few notable instances of delays and late deliveries.
Recent Reviews Mention...
“they were timely”
“they were on time”
“showed up and went straight to work”
3. Affordability
Nationwide Average: 7.69/10
Golan's Moving & Storage generally receives high praise for competitive pricing and often costing below estimates, despite some instances of customers experiencing costs higher than expected.
Recent Reviews Mention...
“very reasonably priced”
“they had great pricing”
“they had affordable rates”
4. Communication
Nationwide Average: 7.53/10
Golan's Moving & Storage experiences generally positive feedback for their responsiveness and helpful customer service, with multiple instances of easy and professional interactions, though there are notable instances of poor customer service, communication breakdowns, and unprofessional behavior that mar their reputation.
Recent Reviews Mention...
“especially poor customer service”
“hard to communicate with spam listings”
“agent was very responsive and knowledgeable”
5. Stick to Prices
Nationwide Average: 5.99/10
Golan's Moving & Storage has mixed reviews with several customers praising the accuracy or lower-than-expected final costs, while others criticize the company for dishonest practices and significant price increases from initial estimates.
Recent Reviews Mention...
“Move came in under the estimate”
“were not honest in business practices”
“always accurate or even under the initial quote”
6. Speed
Nationwide Average: 8.58/10
Golan's Moving & Storage generally receives high praise for quick and efficient service, with numerous statements highlighting their ability to complete moves rapidly and ahead of schedule, despite a few reports of slower-than-expected service.
Recent Reviews Mention...
“no time wasted getting the job done”
“The move was fast and easy”
“finished early”
7. Friendliness
Nationwide Average: 8.91/10
Golan's Moving & Storage generally receives high praise for the polite and accommodating nature of their crews, though there are a few mentions of rudeness and unprofessional behavior.
Recent Reviews Mention...
“The crew was kind and accommodating”
“stepped up and knew how to act”
“very friendly to be around”
8. Will Hire Again
Nationwide Average: 8.18/10
Golan's Moving & Storage generally receives high praise and frequent recommendations for their moving services, although there are notable instances of dissatisfaction and lost trust from certain customers.
Recent Reviews Mention...
“Highly recommend this company and would hire again”
“would use them again if needed”
“would very highly recommend them and have used them three times”
9. Professionalism
Nationwide Average: 8.31/10
Golan's Moving & Storage generally receives high praise for its efficient and courteous team, with many customers expressing satisfaction with the professional service, though there are some significant concerns regarding unprofessional behavior and poor conduct by a few crew members.
Recent Reviews Mention...
“Efficient and professional crew”
“very professional”
“professional moving service”
10. Conflict Handling
Nationwide Average: 4.07/10
Golan's Moving & Storage demonstrates mixed responses ranging from high praise for prompt and generous resolutions to widespread dissatisfaction with inadequate compensation, unresponsiveness, and an overall failure to satisfactorily rectify customer issues.
Recent Reviews Mention...
“only offered minimal reimbursement for stolen items”
“did not take responsibility for damage”
“nominal financial offer not satisfactory to right the wrongs”
11. Precision & Care
Nationwide Average: 8.01/10
Golan's Moving & Storage generally receives high praise for their meticulous and respectful handling of possessions, though there are noteworthy instances of negligence resulting in damage and loss.
Recent Reviews Mention...
“All my stuff arrived in original condition”
“protection wrapped my delicate items just as requested”
“handled the day with kid gloves”
Customer Insights
Cost: $ 1787.00 from 13 reviews
Hourly Minimum: 1.5 hours from 6 reviews
Local Move Duration: 4 hours from 77 reviews
Interstate Move Duration: 10 days from 39 reviews
Great Crew Members
Juan, Hugo | Efficient, professional, mounted a TV successfully |
Michal | were wonderful and knew what to do |
Golan | Awesome crew took great care of us |
Edin | Edin was fantastic to work with |
Alex | Alex and his crew were awesome |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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