Olympia Moving & Storage is a professional moving company based in Skokie, Illinois. They provide local, long-distance, and corporate moving services across the United States. Their team is dedicated to providing high-quality services at fair prices, making the moving process a seamless and stress-free experience for their clients. As a top moving company, Olympia strives for 100% customer satisfaction and offers a range of special deals and promotions to assist clients in saving on moving costs. For anyone checking the trusted rankings of the best Joliet, IL movers, Olympia is a name that commonly comes up in the discussion. With a reputation for exceptional customer service and quality work, Olympia Moving & Storage has become a trusted name in the moving industry.
Olympia Moving & Storage
About Olympia Moving & Storage
Additional Cities Served: Waukegan, Evanston, Skokie, Glenview, Buffalo Grove, WheelingShow More >
Moving Services
- Local moving
- Long distance moving
- Corporate moving
- High quality and fair prices
Illinois Moving License
Revoked
Last Checked: 01/21/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 09/15/21*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for Olympia Moving & Storage?
Error. Please try again later.
Summarized Review of Olympia Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Olympia Moving & Storage seems to have polarizing reviews, with many customers experiencing exceptional service and satisfaction while a significant number also faced issues such as damaged items, poor service, and higher than quoted prices.
Recent Reviews Mention...
“Fantastic experience and great value”
“very disappointed by recent move”
“Zero customer service and damaged furniture.”
2. Punctuality
Nationwide Average: 8.07/10
Olympia Moving & Storage generally demonstrates reliability and timely service with frequent updates and efforts to accommodate schedules, despite occasional significant delays.
Recent Reviews Mention...
“showed up exactly on time”
“crew arrived right at the time they were supposed to”
“They were on time.”
3. Affordability
Nationwide Average: 7.69/10
Olympia Moving & Storage receives mixed feedback but leans towards positive, with many customers finding their services fairly priced and lower than competitors, despite a few experiencing higher than expected costs.
Recent Reviews Mention...
“great value”
“cost was much higher than estimate”
“fairly priced and lower than all others”
4. Communication
Nationwide Average: 7.53/10
Olympia Moving & Storage appears to have a mixed reputation, with several reports of being unresponsive and lacking customer care, countered by an equal number of clients praising their responsiveness, organization, and informative pre-move process.
Recent Reviews Mention...
“unresponsive after initial contact”
“They don't call you back.”
“Shane messed up our move in date”
5. Stick to Prices
Nationwide Average: 5.99/10
Olympia Moving & Storage experiences mixed reviews, with a significant number of clients praising transparent pricing and adherence to estimates, though others lament unexpected fees and significant discrepancies from initial quotes.
Recent Reviews Mention...
“estimated time/cost was almost exactly right”
“did not stick to quoted price”
“transparent with no hidden fees”
6. Speed
Nationwide Average: 8.58/10
Olympia Moving & Storage generally receives high praise for their efficiency and swift service, though a few customers reported longer than expected move times.
Recent Reviews Mention...
“move took much longer than expected”
“Didn't finish their job properly.”
“crew worked efficiently despite the inventory mishap”
7. Friendliness
Nationwide Average: 8.91/10
Olympia Moving & Storage generally receives high praise for their polite, professional, and personable staff, despite a couple of reports of rudeness.
Recent Reviews Mention...
“staff was kind and friendly”
“Movers were rude.”
“were courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Olympia Moving & Storage has polarized reviews with a significant number of customers expressing extreme dissatisfaction and vowing not to use their services again, while a similarly strong contingent praises the company, strongly recommends their services, and plans to remain loyal clients.
Recent Reviews Mention...
“couldn’t recommend them enough honestly”
“very disappointed, wouldn't support company”
“would not hire again due to bad experience.”
9. Professionalism
Nationwide Average: 8.31/10
Olympia Moving & Storage shows a stark divide between experiences, with many clients praising the crew for their professionalism, efficiency, and hard work, while a significant number also report instances of unprofessional behavior, inefficiency, and poor customer service.
Recent Reviews Mention...
“Isaias and his crew were phenomenal”
“crew was exhausted and inefficient”
“Zero customer service.”
10. Conflict Handling
Nationwide Average: 4.07/10
Olympia Moving & Storage demonstrates overwhelmingly negative feedback, with repeated mentions of unresponsiveness, failure to address claims, offer apologies, or provide adequate compensation for mistakes.
Recent Reviews Mention...
“Ben was initially responsive then unresponsive”
“Would not apologize or reimburse.”
“nothing was ever done about my claim”
11. Precision & Care
Nationwide Average: 8.01/10
Olympia Moving & Storage has received mixed feedback, with numerous customers praising their professionalism and careful handling of items, while a significant portion reported damage and mishandling of their belongings.
Recent Reviews Mention...
“moved it all with care and wrapped anything needed”
“left a 15-foot scratch on wood floors”
“They damaged furniture.”
Customer Insights
Local Move Duration: 3.25 hours from 16 reviews
Interstate Move Duration: 29 days from 3 reviews
Great Crew Members
| Isaias | Isaias and his crew were phenomenal |
| Eduardo | Eduardo and his crew were super efficient and a pleasure. |
| Miguel | Miguel ensured our time was valued and items were safe |
| Shane | very accommodating and clear about costs |
| Ben | trusted the gentlemen that came to assist |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Olympia Moving & Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Joliet Moving Services
Nearby Cities
