Call NowSTI Moving & Storage is a professional moving company that serves Chicago and the rest of Illinois. It’s a one-stop-shop for moving and storage, focusing on dependable, affordable service. STI Moving & Storage has been in business since 2004. Through the years, it has built a strong reputation with residents and companies all over the Chicagoland area, with many reputable organizations relying on STI Moving & Storage for all their moving and storage needs. On top of full-service packing, loading, and moving services, it also provides white-glove moves for items that require special attention. And if you need storage for in-between moves or any other reason, STI Moving & Storage can provide a solution that will fit your needs and your budget. For those looking for expert moving services in Chicago, IL, feel free to explore more options.
STI Moving & Storage, Inc.
About STI Moving & Storage, Inc.
Additional Cities Served: Elgin, Arlington Heights, Evanston, Schaumburg, Palatine, SkokieShow More >
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Moving Services
- Local Move
- Long Distance Move
- Corporate Move
- Residential Moving Services
- Packing & Unpack Services
- Short & Long Term Storage
- Packing Supplies
- Piano Move
- Commercial Relocation
- White Glove Moving Services
Illinois Moving License
Permanent
Last Checked: 01/21/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of STI Moving & Storage, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
STI Moving & Storage, Inc. is overwhelmingly praised for their professionalism, efficiency, and exceptional customer service, although there were a couple of experiences that were notably poor.
Recent Reviews Mention...
“Amazing service and extremely professional”
“Excellent service deserves highest rating”
“Ivanna did a fantastic job”
2. Punctuality
Nationwide Average: 8.07/10
STI Moving & Storage, Inc. generally receives high praise for being on time, with numerous customers highlighting their timely arrivals and efficiency, although there have been rare but notable instances of delays and scheduling issues.
Recent Reviews Mention...
“Arrived in a timely manner”
“they were on time”
“transported all my belongings on time”
3. Affordability
Nationwide Average: 7.69/10
STI Moving & Storage, Inc. is generally seen as offering competitive and reasonable pricing, with numerous customers expressing satisfaction with the value received, despite a few reports of higher than expected costs or added fees.
Recent Reviews Mention...
“Very reasonable in terms of cost”
“Prices were great”
“extremely expensive move”
4. Communication
Nationwide Average: 7.53/10
STI Moving & Storage, Inc. generally receives high praise for being responsive, thorough, and attentive, while some customers report dissatisfaction with follow-up and customer service issues.
Recent Reviews Mention...
“So responsive”
“very responsive team”
“communicated with us at all times”
5. Stick to Prices
Nationwide Average: 5.99/10
STI Moving & Storage, Inc. receives mixed feedback with a notable number of customers praising their adherence to the initial quotes and transparency, while others report unexpected charges and pricing issues.
Recent Reviews Mention...
“had to pay extra unexpectedly”
“no hidden fees”
“only charged additional for extra cubic feet”
6. Speed
Nationwide Average: 8.58/10
STI Moving & Storage, Inc. generally receives high praise for being efficient, fast, and completing moves quicker than expected, although there are a few isolated reports of delays and slower service.
Recent Reviews Mention...
“Delivery of furniture did not take long”
“Unloaded everything quickly”
“they were efficient”
7. Friendliness
Nationwide Average: 8.91/10
STI Moving & Storage, Inc. consistently receives praise for their considerate, pleasant, and courteous interactions, though they have had isolated incidents of unprofessional behavior.
Recent Reviews Mention...
“Great people”
“The guys were very considerate”
“crew got into a fight on the job”
8. Will Hire Again
Nationwide Average: 8.18/10
STI Moving & Storage, Inc. is viewed very positively with numerous customers expressing strong endorsements and intentions to use their services again, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“Will recommend to all my friends and family”
“No need to look for anybody else”
“highly recommend and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
STI Moving & Storage, Inc. receives overwhelmingly positive commendations for their meticulous, organized, and highly professional team, despite a few rare reports of unprofessional conduct.
Recent Reviews Mention...
“Every box was numbered and labeled”
“find them to be professional”
“The team was very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
STI Moving & Storage, Inc. displays a polarizing performance, with several instances of going above and beyond to resolve issues, contrasted by numerous reports of inadequate responses and failure to satisfactorily address customer complaints and damages.
Recent Reviews Mention...
“did not correct for damaged mattress or crushed boxes”
“liability coverage is pitifully inadequate”
“provided a small discount for being late”
11. Precision & Care
Nationwide Average: 8.01/10
STI Moving & Storage, Inc. receives overwhelmingly positive feedback for their meticulousness and precision, though a handful of reviews cite significant mishandling resulting in damaged items.
Recent Reviews Mention...
“Took great care of all my belongings”
“all my furniture was wrapped in movers blankets”
“boxes were crushed, mattress ruined”
Customer Insights
Cost: $ 3574.00 from 9 reviews
Local Move Duration: 3 hours from 62 reviews
Interstate Move Duration: 9 days from 51 reviews
Great Crew Members
| Colin, Jose D Francisco | Accommodating and gentle with my belongings |
| Ivanna | did a fantastic job getting my parents moved |
| Luis | Luis and his team made moving easier |
| Luis | worked very hard to ensure a hassle free move |
| Jose Luis Dominguez | Jose was friendly, professional, and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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