Based in McHenry, Illinois, University Movers is a licensed and insured moving company that is locally owned and operated. The company offers an extensive range of services including local and long-distance moving, apartment moving, piano moving, packing and unpacking, and on-site storage. Not only serving the greater Chicagoland area, but University Movers also extends its services to the 48 contiguous United States. The company operates with a team of professionally trained, background-checked, and drug-tested movers in Waukegan, IL. They are committed to providing a high standard of customer service and satisfaction and offer a 100% satisfaction guarantee in all their endeavours.
University Movers
About University Movers
Additional Cities Served: Crystal Lake, Carpentersville, Mundelein, Algonquin, Gurnee, Lake in the HillsShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Apartment Moving
- Piano Moving
- Packing/Unpacking Services
- On-Site Storage
Illinois Moving License
Permanent
Last Checked: 01/21/22USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of University Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.33/10
Nationwide Average: 8.44/10
University Movers receives overwhelmingly positive feedback for their efficient, professional, and friendly moving services, despite a few negative comments about customer service and mishandling of items.
Recent Reviews Mention...
“Horrible customer service and broke valuable items”
“referred by a friend and will use again”
“Nick and Dave knocked it out of the park”
2. Punctuality
8.08/10
Nationwide Average: 8.07/10
University Movers generally has a strong reputation for being on time, despite a few instances of significant delays.
Recent Reviews Mention...
“took longer because they took some of our stuff”
“the movers came on time”
“Roger and Dave were very prompt”
3. Affordability
8.9/10
Nationwide Average: 7.69/10
University Movers is highly regarded for its competitive pricing, offering great value and generally being less expensive than estimates, despite a few reports of final charges exceeding initial quotes.
Recent Reviews Mention...
“Final price was almost double the estimate”
“charged more than the estimate”
“the cost was highly competitive”
4. Communication
5.88/10
Nationwide Average: 7.53/10
University Movers displays a mixed scenario where customers experience either exemplary service and responsiveness, often praising Vicki, or face significant issues with rude, unprofessional responses, and lack of follow-up.
Recent Reviews Mention...
“Rude and unprofessional office people, blocked my number”
“Great communicators”
“insufficient communication and resolution efforts”
5. Stick to Prices
5.66/10
Nationwide Average: 5.99/10
University Movers has mixed feedback, with some customers praising their transparency and lower-than-expected final costs, while others criticize them for significant deviations from initial quotes and additional charges.
Recent Reviews Mention...
“Final price was almost double the estimated”
“did not stick to quoted prices”
“pricing is clear”
6. Speed
8.06/10
Nationwide Average: 8.58/10
University Movers consistently displays impressive quickness and efficiency in their moving process, despite a few instances of delays.
Recent Reviews Mention...
“Job took close to 14hrs and had to finish next day”
“moved so quickly despite the pouring rain”
“speedy service”
7. Friendliness
8.93/10
Nationwide Average: 8.91/10
University Movers is overwhelmingly perceived as having a courteous, personable, and professional team despite a few negative experiences regarding professionalism and conduct.
Recent Reviews Mention...
“the movers were friendly”
“so super nice and friendly”
“they are friendly”
8. Will Hire Again
8.02/10
Nationwide Average: 8.18/10
University Movers garners overwhelmingly positive feedback with a substantial number of customers expressing intent to use their service for future moves, recommend them to others, or highlight their satisfaction with the company's performance.
Recent Reviews Mention...
“would not hire them”
“I'll be using them again for my next move”
“will never use another moving company”
9. Professionalism
7.58/10
Nationwide Average: 8.31/10
University Movers generally receives high praise with multiple acknowledgments of their polite, hardworking, and efficient service, despite a few criticisms pointing towards instances of unprofessional behavior.
Recent Reviews Mention...
“Unprofessional, placing blame on customer”
“unprofessional behavior regarding tips”
“very polite and hard working”
10. Conflict Handling
2.19/10
Nationwide Average: 4.07/10
University Movers demonstrates a significant lack of effort and unwillingness to address and resolve issues, with very few exceptions.
Recent Reviews Mention...
“did not attempt to right the wrongs”
“unwillingness to resolve the issue of the damaged tool”
“they said they are not responsible for damages”
11. Precision & Care
7.7/10
Nationwide Average: 8.01/10
University Movers generally receives positive feedback for their attentiveness and careful handling, despite a few reports of damages and inadequate protective measures.
Recent Reviews Mention...
“Packed and broke some valuable items”
“furniture was damaged and both houses affected”
“took apart and put things back together properly”
Customer Insights
Local Move Duration: 3 hours from 7 reviews
Great Crew Members
| Mikey, Nick, Alfonso, Leo | assembled beds quickly and navigated inconveniences without complaints |
| Nick, Dave | quick work, successful navigation of crazy staircase, friendly attitude |
| Nick,Taylor,Dave | worked so hard and were efficient on a hot day |
| Roger, Tyson | amazing job with my move |
| Nick, Taylor, Paulie | Hard working, personable, great communicators |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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