Advanced Moving & Storage, Inc. is a family-owned and operated business that has been serving Chicago and the surrounding suburbs for 25 years. This licensed moving company has a team of experienced staff members who perform over 2,000 moves per year. It has a fleet of modern, sanitized trucks equipped with state-of-the-art communication technology, so there’s no need to worry about your items getting lost or not knowing when they will arrive. Whether you’re looking for local or nationwide movers, Advanced Moving & Storage has you covered. It can move everything from studio apartments and multi-bedroom homes to offices, warehouses, and extensive corporate facilities, all while providing flexible storage solutions to suit any need. From among the movers in Naperville, IL, Advanced Moving & Storage is BBB-accredited with an A+ rating. It is located in Wood Dale, IL.
Advanced Moving & Storage, Inc.
About Advanced Moving & Storage, Inc.
Additional Cities Served: Naperville, Elgin, Arlington Heights, Evanston, Schaumburg, PalatineShow More >
Moving Services
- Local Moving
- Residential Moving
- Commercial Moving
- International Moving
- Packing
- Crating
- Storage
- Full Service Storage
- Long Distance Moving
- Hourly Moving
Illinois Moving License
Permanent
Last Checked: 01/21/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Advanced Moving & Storage, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Advanced Moving & Storage, Inc. appears to have a predominately negative reputation with numerous customers expressing significant dissatisfaction, highlighting issues like unprofessionalism, damage to belongings, and deceptive practices, despite a few instances of positive feedback.
Recent Reviews Mention...
“move was hassle-free and efficient”
“Advanced Moving & Storage proved reliability and trustworthiness”
“meticulous attention to detail and everything arrived perfect”
2. Punctuality
Nationwide Average: 8.07/10
Advanced Moving & Storage, Inc. displays a concerning inconsistency, with numerous reports of late arrivals and delays overshadowing instances of timely service.
Recent Reviews Mention...
“was prompt”
“they were on time”
“never saw possessions after pickup”
3. Affordability
Nationwide Average: 7.69/10
Advanced Moving & Storage, Inc. is overwhelmingly perceived as overpriced with numerous complaints about unexpected additional charges, although there are a few instances of satisfaction related to receiving the lowest quotes.
Recent Reviews Mention...
“transparent pricing and no hidden fees”
“relatively competitive pricing”
“charged under quoted time”
4. Communication
Nationwide Average: 7.53/10
Advanced Moving & Storage, Inc. overwhelmingly receives negative feedback for rude and unprofessional interactions, alongside reports of dishonest and insufficient communication, although there are a few isolated instances of praise for helpful staff and effective follow-up.
Recent Reviews Mention...
“maintained excellent communication throughout the moving process”
“staff were attentive to our needs”
“they were responsive and helpful”
5. Stick to Prices
Nationwide Average: 5.99/10
Advanced Moving & Storage, Inc. consistently disappoints customers with unexpected charges, unmet estimates, and a general failure to honor initial financial agreements.
Recent Reviews Mention...
“upfront estimate was accurate, no surprises on moving day”
“Didn't charge any extra”
“lied to credit card company”
6. Speed
Nationwide Average: 8.58/10
Advanced Moving & Storage, Inc. is overwhelmingly criticized for their slow pace, delays, and inefficiency, despite a few instances where their performance exceeded expectations.
Recent Reviews Mention...
“made our move efficient”
“possessions not delivered”
“hard working and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Advanced Moving & Storage, Inc. seems to have a polarizing effect on customers with multiple reports of unprofessionalism and rudeness, offset by numerous accounts of polite, courteous, and professional behavior from its movers.
Recent Reviews Mention...
“staff were friendly and courteous”
“friendly and professional staff”
“they were very professional, and pleasant”
8. Will Hire Again
Nationwide Average: 8.18/10
Advanced Moving & Storage, Inc. appears to have a significant portion of customers expressing dissatisfaction and a lack of desire to use their services again, despite a few customers expressing positive experiences and the intent to rehire.
Recent Reviews Mention...
“impressive job and everything arrived perfect”
“Couldn't have asked for a better experience”
“couldn't be happier with their service”
9. Professionalism
Nationwide Average: 8.31/10
Advanced Moving & Storage, Inc. overwhelmingly received criticism for unprofessional behavior across various complaints, although they had a few instances of complimented professional conduct.
Recent Reviews Mention...
“team went above and beyond in professionalism”
“team was professional and courteous”
“staff conducted themselves well”
10. Conflict Handling
Nationwide Average: 4.07/10
Advanced Moving & Storage, Inc. has consistently demonstrated a lack of effort and refusal to adequately address and resolve customer grievances and damages, often ignoring complaints or offering minimal, unsatisfactory compensation.
Recent Reviews Mention...
“did not attempt to rectify their wrongdoing”
“was threatened instead of addressing the overcharge issue”
“failed to right any wrongs”
11. Precision & Care
Nationwide Average: 8.01/10
Advanced Moving & Storage, Inc. consistently receives criticism for negligence, damages, and loss of belongings, although a few reports commend their careful handling.
Recent Reviews Mention...
“handled our belongings with care”
“carefully wrapping and securing furniture showed high care”
“meticulous attention to detail and everything arrived perfect”
Customer Insights
Cost: $ 1039.00 from 17 historical data points
Hourly Minimum: 4 hours from 5 reviews
Local Move Duration: 6 hours from 26 reviews
Interstate Move Duration: 8 days from 20 reviews
Great Crew Members
| Donna | Donna managed to stay available throughout the process |
| Justin Ross, Billy Burks, John Lemono | they did a great job |
| Bram, Allen | very careful and polite, ensured items were protected |
| Alfonso, Allen, Camilo | professional, friendly, and efficient |
| Donna | Donna was super helpful and attentive |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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