Laser International is a Chicago moving company that offers relocation services that cross borders and seas. It provides a comprehensive approach to global moving, whether relocating from Chicago to Beijing or Toronto to Tokyo. Laser International can deliver door-to-door anywhere in the world and promises peace of mind through its vast experience and reputation of excellence. Laser International has been moving household items and even vehicles across the globe since 1996. And because international relocations are a lot more complex, it also provides short- and long-term storage solutions to lessen the burden. No matter where you’re moving, Laser International is a reliable choice in the vast range of Naperville, IL moving companies.
Laser International
About Laser International
Additional Cities Served: Joliet, Bolingbrook, Evanston, Skokie, Plainfield, LombardShow More >
Moving Services
- International moving
- Overseas relocation
- Household goods transportation
- Automobile transportation abroad
- Cheap moving services
- Local moving
- Longdistance moving
- Crosscountry moving
- Small moving
- Lastminute moving
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Laser International
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Laser International is overwhelmingly praised for its professionalism, efficiency, and the ease it brings to the moving process, with almost all reviewers expressing high satisfaction and recommending their services.
Recent Reviews Mention...
“Laser provided top quality moving service”
“they offered the best rates and service”
“they have been so helpful throughout the process”
2. Punctuality
Nationwide Average: 8.07/10
Laser International is generally praised for their timeliness and reliability in meeting schedules, despite a few reports of significant delays.
Recent Reviews Mention...
“extremely timely with the updates”
“Team arrived on time”
“moving crew were puntuali”
3. Affordability
Nationwide Average: 7.69/10
Laser International is highly regarded for its reasonable, competitive pricing and overall value, despite a few instances of concern over unexpected costs.
Recent Reviews Mention...
“original budget was increased by 1.5K”
“Very fair prices for the service”
“best rates and was never surprised when the bill came due”
4. Communication
Nationwide Average: 7.53/10
Laser International is highly praised for its responsiveness, clarity, and dedication to keeping clients informed and engaged throughout their interactions, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“Regular communication throughout the move”
“rep was super responsive and informative”
“always just an email or phone call away”
5. Stick to Prices
Nationwide Average: 5.99/10
Laser International generally adheres closely to their initial quotes, with widespread customer praises for transparency and accuracy, though there are a few instances of dissatisfaction due to unexpected charges.
Recent Reviews Mention...
“original budget was increased, unexpected charges”
“misled about final volume charge”
“Gave exact pricing totals”
6. Speed
Nationwide Average: 8.58/10
Laser International generally receives praise for their efficiency and rapid service, though there are a few criticisms about longer-than-expected move times.
Recent Reviews Mention...
“pick up and delivery were very efficient”
“Packed up belongings in record time”
“got my stuff very quickly”
7. Friendliness
Nationwide Average: 8.91/10
Laser International is highly regarded for its professional yet friendly staff, with numerous mentions of specific employees who went above and beyond to ensure a welcoming and accommodating experience.
Recent Reviews Mention...
“the movers were great”
“Dustin Oien was kind”
“Friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Laser International overwhelmingly receives positive feedback, with a vast majority of customers expressing high satisfaction and a strong preference for using their services again.
Recent Reviews Mention...
“would not recommend or use them again”
“Highly recommend and would hire again”
“highly recommend and would definitely seek out Laser again”
9. Professionalism
Nationwide Average: 8.31/10
Laser International receives overwhelmingly positive feedback for their excellent service, communicative and hard-working team, although there are a couple of criticisms regarding their ways of doing business and assembling furniture.
Recent Reviews Mention...
“excellent service from start to finish”
“Eddie Hassan is amazing, indicating professionalism”
“Brian was a consummate professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Laser International generally has a positive track record, showing considerable effort and support in resolving issues, although there are notable exceptions where they failed to adequately address concerns.
Recent Reviews Mention...
“Dustin was very helpful resolving issues”
“no additional costs when the elevators broke down”
“Happy with the compensation for minor damages”
11. Precision & Care
Nationwide Average: 8.01/10
Laser International has overwhelmingly positive feedback for their meticulous and professional approach, albeit with a few reports of damage.
Recent Reviews Mention...
“my items were damaged due to careless packing”
“Things arrived in perfect condition”
“only a couple of picture frames ended up being cracked”
Customer Insights
Interstate Move Duration: 10 days from 9 reviews
Great Crew Members
Ryan | offered various reasonable budgets |
Adam Knizner | Adam provided seamless help and communication |
Adam | rep was super responsive and informative |
Brian | Brian was patient and professional |
Brian | clear communication and assistance |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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