Laser International

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MoversChevron RightIllinoisChevron RightNapervilleChevron RightLaser International
Superb
based on 699+ data points
Circle Info

About Laser International

Laser International is a Chicago moving company that offers relocation services that cross borders and seas. It provides a comprehensive approach to global moving, whether relocating from Chicago to Beijing or Toronto to Tokyo. Laser International can deliver door-to-door anywhere in the world and promises peace of mind through its vast experience and reputation of excellence. Laser International has been moving household items and even vehicles across the globe since 1996. And because international relocations are a lot more complex, it also provides short- and long-term storage solutions to lessen the burden. No matter where you’re moving, Laser International is a reliable choice in the vast range of Naperville, IL moving companies.

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Moving Services

  • International moving
  • Overseas relocation
  • Household goods transportation
  • Automobile transportation abroad
  • Cheap moving services
  • Local moving
  • Longdistance moving
  • Crosscountry moving
  • Small moving
  • Lastminute moving
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2631104

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Naperville, IL 2024 award
Top 10 Movers in Naperville, IL 2023 award
Top 10 Movers in Naperville, IL 2022 award
Top 3 Movers in Naperville, IL 2021 award
Top 3 Movers in Naperville, IL 2020 award

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Summarized Review of Laser International

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.28/10

Nationwide Average: 8.44/10

Comment Dots

Laser International is overwhelmingly praised for its professionalism, efficiency, and the ease it brings to the moving process, with almost all reviewers expressing high satisfaction and recommending their services.

Reviews Mention icon

Recent Reviews Mention...

Laser provided top quality moving service

they offered the best rates and service

they have been so helpful throughout the process

2. Punctuality

8.37/10

Nationwide Average: 8.07/10

Comment Dots

Laser International is generally praised for their timeliness and reliability in meeting schedules, despite a few reports of significant delays.

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Recent Reviews Mention...

extremely timely with the updates

Team arrived on time

moving crew were puntuali

3. Affordability

9.01/10

Nationwide Average: 7.69/10

Comment Dots

Laser International is highly regarded for its reasonable, competitive pricing and overall value, despite a few instances of concern over unexpected costs.

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Recent Reviews Mention...

original budget was increased by 1.5K

Very fair prices for the service

best rates and was never surprised when the bill came due

4. Communication

9.34/10

Nationwide Average: 7.53/10

Comment Dots

Laser International is highly praised for its responsiveness, clarity, and dedication to keeping clients informed and engaged throughout their interactions, despite a few instances of dissatisfaction.

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Recent Reviews Mention...

Regular communication throughout the move

rep was super responsive and informative

always just an email or phone call away

5. Stick to Prices

8.08/10

Nationwide Average: 5.99/10

Comment Dots

Laser International generally adheres closely to their initial quotes, with widespread customer praises for transparency and accuracy, though there are a few instances of dissatisfaction due to unexpected charges.

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Recent Reviews Mention...

original budget was increased, unexpected charges

misled about final volume charge

Gave exact pricing totals

6. Speed

8.13/10

Nationwide Average: 8.58/10

Comment Dots

Laser International generally receives praise for their efficiency and rapid service, though there are a few criticisms about longer-than-expected move times.

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Recent Reviews Mention...

pick up and delivery were very efficient

Packed up belongings in record time

got my stuff very quickly

7. Friendliness

9.35/10

Nationwide Average: 8.91/10

Comment Dots

Laser International is highly regarded for its professional yet friendly staff, with numerous mentions of specific employees who went above and beyond to ensure a welcoming and accommodating experience.

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Recent Reviews Mention...

the movers were great

Dustin Oien was kind

Friendly

8. Will Hire Again

9.09/10

Nationwide Average: 8.18/10

Comment Dots

Laser International overwhelmingly receives positive feedback, with a vast majority of customers expressing high satisfaction and a strong preference for using their services again.

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Recent Reviews Mention...

would not recommend or use them again

Highly recommend and would hire again

highly recommend and would definitely seek out Laser again

9. Professionalism

9.45/10

Nationwide Average: 8.31/10

Comment Dots

Laser International receives overwhelmingly positive feedback for their excellent service, communicative and hard-working team, although there are a couple of criticisms regarding their ways of doing business and assembling furniture.

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Recent Reviews Mention...

excellent service from start to finish

Eddie Hassan is amazing, indicating professionalism

Brian was a consummate professional

10. Conflict Handling

6.73/10

Nationwide Average: 4.07/10

Comment Dots

Laser International generally has a positive track record, showing considerable effort and support in resolving issues, although there are notable exceptions where they failed to adequately address concerns.

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Recent Reviews Mention...

Dustin was very helpful resolving issues

no additional costs when the elevators broke down

Happy with the compensation for minor damages

11. Precision & Care

8.98/10

Nationwide Average: 8.01/10

Comment Dots

Laser International has overwhelmingly positive feedback for their meticulous and professional approach, albeit with a few reports of damage.

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Recent Reviews Mention...

my items were damaged due to careless packing

Things arrived in perfect condition

only a couple of picture frames ended up being cracked

Customer Insights icon

Customer Insights

Interstate Move Duration: 10 days from 9 reviews

Great Crew Members icon

Great Crew Members

Ryanoffered various reasonable budgets
Adam KniznerAdam provided seamless help and communication
Adamrep was super responsive and informative
BrianBrian was patient and professional
Brianclear communication and assistance
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Laser International

Location
1940 Internationale Pkwy, Woodridge, IL, 60517
Phone
(800) 880-3086
Link
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