Walter Piano Transport

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MoversChevron RightIndianaChevron RightElkhartChevron RightWalter Piano Transport
based on 423+ data points
Circle Info

About Walter Piano Transport

Walter Piano Transport was founded in 1984 by the Walter family of Elkhart, IN. For over 30 years, this nationwide piano moving company has kept a long-standing tradition of providing quality service while maintaining its integrity as an honest and ethical company. If you're looking for Elkhart, IN moving services, Walter Piano Transport offers worry-free door-to-door service anywhere in the country. It has a staff of professional experts equipped with state-of-the-art tools for handling all types and brands of organs, pianos, and other musical instruments. Additionally, if you need a secure space to store your prized possession, this company also has a 40,000 square foot warehouse that is climate-controlled and monitored 24 hours a day. You can keep it there for a few days, weeks, months, or even the whole year until it's time to have it delivered to your place.

USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

357103

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Walter Piano Transport

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.48/10

Nationwide Average: 8.44/10

Comment Dots

Walter Piano Transport generally garners high acclaim for their professionalism, efficiency, and care in moving pianos, despite a few reports of damage, delays, and dissatisfaction from some customers.

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Recent Reviews Mention...

Beware of false advertisement and extremely delayed service

Walter Piano is a great choice for piano moves

Simply the BEST

2. Punctuality

5.98/10

Nationwide Average: 8.07/10

Comment Dots

Walter Piano Transport receives mixed reviews with experiences ranging from timely and prompt deliveries to significant delays and inconsistent scheduling.

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Recent Reviews Mention...

Took nearly 3 months for a move that was advertised as 30-45 days

pickup and delivery were on time

arrived on just the time table they said

3. Affordability

8.08/10

Nationwide Average: 7.69/10

Comment Dots

Walter Piano Transport is generally perceived as offering reasonable prices and is often considered more economical compared to other movers, despite a few customers feeling the pricing is high.

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Recent Reviews Mention...

were reasonably priced

price seemed high

Reasonable price for professional piano move

4. Communication

6.29/10

Nationwide Average: 7.53/10

Comment Dots

Walter Piano Transport exhibits a mix of excellent service with responsive and polite interactions, as well as some concerns about unresponsiveness and inadequate updates.

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Recent Reviews Mention...

Insensitive people on calls without any apology for poor service

extremely helpful and courteous

Easy company to work with

5. Stick to Prices

6.22/10

Nationwide Average: 5.99/10

Comment Dots

Walter Piano Transport generally upholds their initial quotes with several customers expressing satisfaction, although there have been notable instances of price discrepancies and service issues.

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Recent Reviews Mention...

Delivered on their word with no price changes

price jacked up from the quote

Delivered as promised, worry-free

6. Speed

4.65/10

Nationwide Average: 8.58/10

Comment Dots

Walter Piano Transport has elicited mixed reviews, with some customers praising quick and efficient service, while many others have experienced significant delays and longer than expected delivery times.

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Recent Reviews Mention...

Took far too long to deliver with a significant delay

Move completed faster than expected

took longer but quality was worth the wait

7. Friendliness

7.14/10

Nationwide Average: 8.91/10

Comment Dots

Walter Piano Transport generally receives high praise for their courteous and professional staff, though there are notable instances of perceived insensitivity and arrogance from some employees.

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Recent Reviews Mention...

Dealt with very insensitive and arrogant staff

team is extremely courteous

extremely helpful and courteous

8. Will Hire Again

6.72/10

Nationwide Average: 8.18/10

Comment Dots

Walter Piano Transport receives a generally positive response despite a notable fraction of customers expressing strong dissatisfaction and unwillingness to rehire the company due to varied issues.

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Recent Reviews Mention...

Extremely dissatisfied and would not hire again

would work with again

would definitely hire again

9. Professionalism

7.16/10

Nationwide Average: 8.31/10

Comment Dots

Walter Piano Transport generally receives praise for its professional, friendly, and careful service, although there are a few notable instances of perceived arrogance and unprofessional behavior.

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Recent Reviews Mention...

Arrogance notable on customer service calls

team is professional

acted professionally

10. Conflict Handling

2.81/10

Nationwide Average: 4.07/10

Comment Dots

Walter Piano Transport has generally been characterized by customer dissatisfaction due to a pattern of unapologetic behavior and avoidance of responsibility, although there have been a few instances where they have been noted for addressing issues promptly and to the customer's satisfaction.

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Recent Reviews Mention...

Did not even apologize or try to fix the situation

avoiding legal responsibility instead of rectifying issues

unwilling to resolve issues or respond

11. Precision & Care

6.64/10

Nationwide Average: 8.01/10

Comment Dots

Walter Piano Transport generally receives high praise for delivering pianos in excellent condition although there are several instances of significant damage and customer dissatisfaction reported.

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Recent Reviews Mention...

The piano was well taken care of

piano arrived in the same, rather better condition

Piano arrived in beautiful shape

Customer Insights icon

Customer Insights

Cost: $ 2249.00 from 3 reviews


Interstate Move Duration: 30 days from 17 reviews

Great Crew Members icon

Great Crew Members

WalterWalter ensured the piano was well taken care of
WalterWalter helped in the removal and delivery of the piano
WalterProvided excellent service and affordability
WalterWalter deserved praise for being responsive, friendly, and professional
Arielgreat communicator and man of his word
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Walter Piano Transport

Location
2135 Industrial Pkwy, Elkhart, IN, 46516
Phone
(574) 674-6139
Link
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