Atlas Van Lines is one of the largest household moving companies in the country with an impeccable reputation for quality and efficiency. Each Atlas agent, including the location in Evansville, owns and operates its equipment, warehouses, and vans that are easily recognizable from its signature logo on each vehicle. At Atlas Van Lines, you will find all the benefits of a big company with a small firm feel. Its network of family-owned and operated agents is ready to provide you superior service that's backed by more than 50 years in the business. More importantly, Atlas Van Lines is here for your every relocation need whether moving locally, long-distance, across the country, or across the globe. When exploring movers in Evansville, IN, keep Atlas Van Lines in mind for your moving requirements.
Atlas Van Lines, Inc.
Ranked Top 10 Best Movers in Evansville, IN
About Atlas Van Lines, Inc.
Additional Cities Served: Henderson, St. John, New Haven, Alexandria, Mount Carmel, Mount VernonShow More >
Moving Services
- Residential Moves
- Long Distance Moves
- Corporate Relocation
- Military Moves
- Government Moves
- Additional Moving Services
- International Moves
- Packing
- Storage
- Commercial Moves
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Atlas Van Lines, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Atlas Van Lines, Inc. seems to have a polarized reputation with numerous customers expressing severe dissatisfaction due to damages and poor service, contrasted by a sizable contingent praising the company for professional, efficient, and exceptional moving experiences.
Recent Reviews Mention...
“Would definitely not recommend”
“not happy with overall service”
“countless items broken and/or completely destroyed”
2. Punctuality
Nationwide Average: 8.07/10
Atlas Van Lines, Inc. receives mixed feedback, with several customers praising timely arrivals and efficient service, while others express dissatisfaction with late deliveries and schedule changes.
Recent Reviews Mention...
“arrived at 8 o'clock as scheduled”
“did not show up on time”
“On time for pick up”
3. Affordability
Nationwide Average: 7.69/10
Atlas Van Lines, Inc. receives mixed reviews with some customers appreciating the good value and competitive pricing, while a significant number of others express dissatisfaction over charges exceeding initial quotes and perceived overpricing.
Recent Reviews Mention...
“underestimated quote but came out the same”
“charged us above the estimate they provided”
“good value for the price”
4. Communication
Nationwide Average: 7.53/10
Atlas Van Lines, Inc. receives mixed feedback, with reports of excellent, reassuring, and responsive interactions contrasting sharply with significant complaints about unresponsiveness, poor customer service, and challenges in the claims process.
Recent Reviews Mention...
“Dawn was very efficient in answering questions”
“They do not respond to calls or emails.”
“Atlas accused us of fabricating the loss”
5. Stick to Prices
Nationwide Average: 5.99/10
Atlas Van Lines, Inc. appears to have mixed reviews with a significant number of complaints about not honoring original estimates, alongside some customer experiences indicating accurate or lower-than-expected final costs.
Recent Reviews Mention...
“Complaints about the flat-rate contracting and damage”
“Atlas did not stick to the claim amount”
“misleading to get business”
6. Speed
Nationwide Average: 8.58/10
Atlas Van Lines, Inc. received mixed feedback, with numerous customers praising the efficient and quick moving process, while a significant portion reported delays and slower-than-expected service.
Recent Reviews Mention...
“quickly removed our belongings”
“move was done quickly”
“delivery was efficient”
7. Friendliness
Nationwide Average: 8.91/10
Atlas Van Lines, Inc. generally exhibits courteous and professional behavior through their staff and crews, with numerous clients highlighting positive interactions and only a minority experiencing disappointments or unprofessional conduct.
Recent Reviews Mention...
“Dawn was very friendly”
“Atlas was accusatory”
“crew members were so polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Atlas Van Lines, Inc. receives mixed feedback with numerous customers expressing strong dissatisfaction and vowing not to use their services again, while a significant portion of their clientele offer high praise and endorsements, suggesting they would readily rehire and recommend the company for moving needs.
Recent Reviews Mention...
“Would definitely not recommend or hire again”
“don't think I would recommend to anyone”
“will NEVER use Atlas Van Lines again”
9. Professionalism
Nationwide Average: 8.31/10
Atlas Van Lines, Inc. receives mixed feedback with many customers praising the efficiency, politeness, and professionalism displayed, but there are also notable instances of dissatisfaction due to unprofessional behavior, misconduct, and poor customer experience.
Recent Reviews Mention...
“Dawn conducted herself professionally”
“No effective supervision mentioned, lack of control”
“unprofessional accusation from Atlas”
10. Conflict Handling
Nationwide Average: 4.07/10
Atlas Van Lines, Inc. generally appears to have a poor track record, characterized by multiple accounts of unresponsive or ineffective claims processes and inadequacies in rectifying damage or losses, albeit with a few instances of satisfactory resolutions and reimbursements.
Recent Reviews Mention...
“Unsympathetic response to damage complaints”
“poor concession and accusation from Atlas”
“did not show willingness to right a wrong”
11. Precision & Care
Nationwide Average: 8.01/10
Atlas Van Lines, Inc. receives mixed feedback, with several instances of severe damage and carelessness contrasted by numerous reports of meticulous and respectful moving services.
Recent Reviews Mention...
“Many broken items and crushed boxes”
“items were jammed in boxes, some heavy on light”
“over $7,000 in damages”
Customer Insights
Cost: $ 11508.00 from 8 reviews
Local Move Duration: 6.5 hours from 3 reviews
Interstate Move Duration: 5 days from 31 reviews
Great Crew Members
Dawn | Dawn was helpful and professional |
Matt | Exceptional work by Matt Carpenter |
Steve,Holly,John | Steve, Holly, and John were specifically commendable |
Rey,Clay | weathered the storm to move everything in without a hitch |
Bob, Jesse, Denoah | Bob and Jesse @ Shetler and Denoah our driver - all showed professionalism and attention |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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