J Lopez Moving is a Latino family-owned moving company based in Indiana since 1999, serving the Indianapolis and Carmel areas. The company offers a wide range of services, including residential and business moving, packing, wrapping, and cleaning. J Lopez Moving takes pride in providing friendly, economical, and efficient moving services, treating customers' belongings with care. They have been Angie's List Super Service Award winners for six consecutive years, indicating their commitment to quality service and customer satisfaction. The company offers various packages based on the size of the move and the number of movers required.
J Lopez Moving
About J Lopez Moving
Additional Cities Served: Carmel, Fishers, Noblesville, Greenwood, Zionsville, MarionShow More >
Moving Services
- Residential Moving
- Packing
- Wrapping
- Office and Business Services
- Cleaning
Have feedback for J Lopez Moving?
Error. Please try again later.
Summarized Review of J Lopez Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
J Lopez Moving generally receives high praise for their professionalism, efficiency, and the quality of their moving services, though there are a few instances of dissatisfaction relating to service delays and pricing issues.
Recent Reviews Mention...
“no response to purchase and inquiries”
“felt scammed and extremely dissatisfied”
“amazing job moving us in a day”
2. Punctuality
Nationwide Average: 8.07/10
J Lopez Moving generally demonstrates reliability and timeliness in arriving for moving appointments, with the majority of feedback highlighting their promptness or early arrival, despite a few instances of being late.
Recent Reviews Mention...
“no one showed up or responded”
“showed up 20mins. late.”
“They were prompt”
3. Affordability
Nationwide Average: 7.69/10
J Lopez Moving generally offers competitive pricing and value, though some customers have experienced issues with unexpected cost increases.
Recent Reviews Mention...
“used a Groupon but received no service”
“extremely expensive due to feeling scammed”
“final cost was higher than expected”
4. Communication
Nationwide Average: 7.53/10
J Lopez Moving generally excels with quick and efficient responses, though there have been isolated incidents of miscommunication regarding service details.
Recent Reviews Mention...
“no communication after multiple attempts”
“refused to respond to communications”
“customer service was great but not fully helpful with options”
5. Stick to Prices
Nationwide Average: 5.99/10
J Lopez Moving generally maintains its quoted prices with several customers praising their consistency, but there have been notable exceptions where customers felt overcharged.
Recent Reviews Mention...
“paid via Groupon but no service provided”
“took money without providing service”
“tried to price gouge me.”
6. Speed
Nationwide Average: 8.58/10
J Lopez Moving is predominantly praised for their efficiency and quick execution, despite a few instances of dissatisfaction regarding the move duration and handling of items.
Recent Reviews Mention...
“had to help with the move myself”
“efficient in completing the job”
“move suggested to take much longer than expected”
7. Friendliness
Nationwide Average: 8.91/10
J Lopez Moving is overwhelmingly perceived as professional, courteous, and kind, despite a singular mention of unprofessionalism.
Recent Reviews Mention...
“not professional.”
“professional and courteous”
“crew was amazing”
8. Will Hire Again
Nationwide Average: 8.18/10
J Lopez Moving receives overwhelmingly positive feedback, with most customers expressing a strong intention to rehire and recommend the company, despite a few dissatisfactions.
Recent Reviews Mention...
“would not hire again due to no response”
“would never hire again”
“would hire again if we move”
9. Professionalism
Nationwide Average: 8.31/10
J Lopez Moving generally receives high praise for their conduct and efficiency, with customers appreciating their hardworking and scratch-free service, though there is an isolated complaint regarding professionalism linked to expectations around tips.
Recent Reviews Mention...
“lack of professionalism by not having an actual business”
“no professionalism in handling my request”
“not professional, on their own for tips.”
10. Conflict Handling
Nationwide Average: 4.07/10
J Lopez Moving demonstrates a lack of effective response and inadequate resolution efforts in customer dissatisfaction cases.
Recent Reviews Mention...
“did not attempt to right any wrongs”
“no response after several calls”
“go above and beyond”
11. Precision & Care
Nationwide Average: 8.01/10
J Lopez Moving generally excels, with numerous reports of meticulous attention to detail and successful, damage-free relocations, despite a few instances of dissatisfaction and damage.
Recent Reviews Mention...
“careful with everything”
“had to rearrange items myself, bed not reassembled properly”
“items may be hard to move”
Customer Insights
Local Move Duration: 3 hours from 7 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing NowAdditional Resources
Indianapolis Moving Services
Nearby Cities