Founded in 1924, this locally owned and operated moving company strives to be Fort Wayne's one-stop-shop for all things moving related. As an agent of North American Van Lines and CRST, Hoover Mover has access to national networks of both residential and commercial transportation resources. Regardless of your moving needs or circumstances, Hoover Mover can make your relocation a stress-free experience. Its services include local, long-distance, and interstate moves as well as furniture assembly, packing, delivery, storage, and more. Hoover Mover is notable among other Indiana moving companies for its commitment to community service, with regular charity donations and excellent working conditions. If you're looking for other moving options in the area, be sure to check out the movers in Fort Wayne, IN.
Hoover The Mover
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Hoover The Mover
Additional Cities Served: Hobart, Marion, St. John, Huntington, Frankfort, JasperShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Hoover The Mover
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Hoover The Mover is predominantly praised for exceptional service and professionalism, though it's faced occasional critical feedback regarding customer service and professional conduct.
Recent Reviews Mention...
“Excellent crew implies great service”
“great job by movers”
“extremely poor moving service”
2. Punctuality
Nationwide Average: 8.07/10
Hoover The Mover generally receives high praise for timely arrivals and keeping customers informed, although there are a few reports of significant tardiness and scheduling issues.
Recent Reviews Mention...
“truck pulled up exactly on time”
“accepted job and scheduled quickly despite short notice”
“they arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Hoover The Mover is mostly perceived as offering competitive and reasonable rates that often come under budget, despite a couple of reviews considering them overpriced.
Recent Reviews Mention...
“way overpriced”
“Our move came in under budget.”
“had very competitive rates”
4. Communication
Nationwide Average: 7.53/10
Hoover The Mover receives mixed reviews, with many customers praising their effectiveness and responsiveness, while a significant number report poor communication and unprofessionalism.
Recent Reviews Mention...
“They communicated effectively”
“checked on how things were going”
“provided quote and scheduled time within the hour”
5. Stick to Prices
Nationwide Average: 5.99/10
Hoover The Mover generally receives negative feedback for not adhering to initial estimates, charging additional fees, and requesting more funds than previously quoted, although there was an isolated instance of billing less than the original quote.
Recent Reviews Mention...
“late delivery beyond stipulated time”
“requested more funds on move date”
“initial estimate was off by nearly 30%”
6. Speed
Nationwide Average: 8.58/10
Hoover The Mover is generally praised for their efficiency and quick service, though there are a few instances of dissatisfaction due to delays and rushed handling.
Recent Reviews Mention...
“Described as very efficient”
“fast and efficient move”
“worked very hard and were very efficient”
7. Friendliness
Nationwide Average: 8.91/10
Hoover The Mover generally receives high praise for having a pleasant, courteous, and kind team, despite a few instances of reported unprofessional behavior.
Recent Reviews Mention...
“They were even nice to my kids”
“they are nice people”
“everyone was kind and helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Hoover The Mover generally receives high praise and repeat business, though there are a notable number of customers who express dissatisfaction and a refusal to rehire the company.
Recent Reviews Mention...
“would definitely hire the crew again”
“highly recommend Hoover the Mover”
“would not hire them again”
9. Professionalism
Nationwide Average: 8.31/10
Hoover The Mover generally receives high praise for a courteous and efficient team, though there are notable instances of unprofessional behavior that mar their record.
Recent Reviews Mention...
“Crew was polite and professional”
“crew was thorough and patient”
“handled items carelessly”
10. Conflict Handling
Nationwide Average: 4.07/10
Hoover The Mover has received mixed feedback, with numerous customers expressing dissatisfaction due to unaddressed damages and poor responsiveness, albeit some accounts highlight proactive and commendable efforts by certain employees to resolve issues.
Recent Reviews Mention...
“took two years and most items not repaired”
“company refuses to pay for damage”
“refusing to cover the damage”
11. Precision & Care
Nationwide Average: 8.01/10
Hoover The Mover generally receives high praise for their attention to detail and careful handling, although there are several reports of damage and carelessness, resulting in a mixed overall sentiment.
Recent Reviews Mention...
“They double-checked items showing care”
“only had one broken item”
“damaged every item bigger than a fork”
Great Crew Members
| Javon, Trish, Harold, Angel | Javon was nice and detailed, Trish was kind and checked in, Harold was patient and thorough, Angel worked efficiently |
| Hoover the Mover | did an amazing job and went the extra mile |
| Lisa | Thank you Lisa and the crew from Hoover The Mover |
| Will, Andrew | both showed professionalism and attention to detail |
| Ted, Erin, Chris, Eddy George, Kyle, Katie | all showed great professionalism and care |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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