Taylor Moving & Storage, established in 1959, is a premier moving and storage company based in Burlington, Ontario, with an additional location in Oakville. This company offers a comprehensive range of moving services across Canada, as well as cross-border relocations between Canada and the U.S., and overseas moves. Their services include local moving, long-distance relocation, corporate relocation, and climate-controlled storage solutions. A distinctive feature of Taylor Moving is their Virtual Home Surveys and AI-powered Self Inventory tool, which streamline the estimation process. They emphasize a stress-free moving experience through their Move Management Program and are known for their professional handling of every aspect of a move. Taylor Moving prides itself on being a longtime member of the local community, highlighting their commitment through various community involvement activities.
Taylor Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local Moving
- Moves Within Canada
- CrossBorder Moving
- Corporate Relocation
- Packing and Unpacking
- Storage
- ClimateControlled Storage
- Furniture Moving
- Appliance Moving
- Virtual Home Surveys
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Summarized Review of Taylor Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Taylor Moving & Storage receives overwhelmingly positive reviews highlighting exceptional professionalism, efficiency, and satisfaction, albeit with a few instances of disappointment and service issues noted by some customers.
Recent Reviews Mention...
“happy with their service”
“team was beyond excellent”
“impressed with the service received”
2. Punctuality
Nationwide Average: 8.07/10
Taylor Moving & Storage consistently demonstrates a strong commitment to arriving on time and meeting scheduled timelines, with only a few reports of delays.
Recent Reviews Mention...
“team arrived on time”
“They were on time”
“sharp on time at both locations”
3. Affordability
Nationwide Average: 7.69/10
Taylor Moving & Storage is highly praised for its reasonable, competitive prices and fair quoting practices, despite a few mentions of being expensive.
Recent Reviews Mention...
“quote was accurate, transparent, and fair”
“described as cost effective”
“the price was extremely reasonable”
4. Communication
Nationwide Average: 7.53/10
Taylor Moving & Storage consistently achieves high praise for their professionalism, responsiveness, and helpfulness, seamlessly maintaining excellent communication throughout the moving process with only isolated reports of communication issues.
Recent Reviews Mention...
“Kingsley was obliging and professional.”
“helpful correspondence with Paul Kocsis”
“office and movers were great with communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Taylor Moving & Storage generally demonstrates reliability and accuracy, although there are notable instances of discrepancies and customer dissatisfaction.
Recent Reviews Mention...
“quote was accurate and transparent”
“quote was bang on”
“estimate was almost to the dollar on the money”
6. Speed
Nationwide Average: 8.58/10
Taylor Moving & Storage consistently excels with widespread praise for their quick, efficient service, despite a singular mention of shipping delays.
Recent Reviews Mention...
“team was fast”
“finished well within the quoted time line”
“the move was described as expeditious”
7. Friendliness
Nationwide Average: 8.91/10
Taylor Moving & Storage overwhelmingly receives positive feedback for their team's professionalism, courteous nature, and engaging demeanor, despite a few negative experiences regarding stress and perceived rudeness.
Recent Reviews Mention...
“the crew has been kind”
“team was friendly”
“engaging, professional, and accommodating”
8. Will Hire Again
Nationwide Average: 8.18/10
Taylor Moving & Storage overwhelmingly receives high praise for their services, with the vast majority of customers eager to reuse and recommend their moving and storage services, despite a handful of dissatisfied voices citing issues such as lack of flexibility, poor communication, and negative experiences.
Recent Reviews Mention...
“would highly recommend them”
“would hire again”
“wouldn't hire them due to lack of flexibility”
9. Professionalism
Nationwide Average: 8.31/10
Taylor Moving & Storage overwhelmingly receives praise for their courteous, professional, and hard-working team, with only a few instances of dissatisfaction mentioned.
Recent Reviews Mention...
“Kingsley was professional.”
“professional and worked well as a team”
“team was professional and courteous”
10. Conflict Handling
Nationwide Average: 4.07/10
Taylor Moving & Storage demonstrates mixed actions, with instances of proactive resolution and customer satisfaction contrasted by numerous reports of unaddressed issues and dissatisfaction regarding lost or damaged items.
Recent Reviews Mention...
“showed willingness to adjust the delivery day”
“made sure minor issue was taken care of”
“Rick Taylor reached out for a mutual agreement on a settlement ”
11. Precision & Care
Nationwide Average: 8.01/10
Taylor Moving & Storage overwhelmingly receives praise for the attentive and respectful manner in which they manage belongings, despite a few reports of damage and missing items.
Recent Reviews Mention...
“very careful with our belongings”
“handled hefty furniture with care”
“handled our possessions with utmost care and respect”
Customer Insights
Interstate Move Duration: 10 days from 4 reviews
Great Crew Members
| Kingsley | Kingsley was most obliging and professional. |
| Eric, Alex | handled our possessions with care and ensured no damage to properties |
| Brandon, Steve, Dylon | handled items with care and were courteous |
| Paul Kocsis, Simon, Erik, Alex | great service and professional conduct |
| Jason, Simon | courteous and professional, fast and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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