In just over 35 years, Two Men and a Truck has grown from a hand-drawn logo to a worldwide franchise representing the highest standards in moving and relocation. If you’re moving locally or long-distance, there’s no better mover to trust than Two Men and a Truck. As a licensed and insured mover, it goes above and beyond to provide you with the best services, whether it’s moving, packing, junk removal, or simply helping you rearrange your furniture. Two Men and a Truck Crown Point has served the Lake County area for more than 13 years. And with its warehouse and storage facilities, it can also provide you with solutions for when you’re remodeling, renovating, in-between moves, or just need help from movers in Hammond, IN.
Two Men and a Truck
About Two Men and a Truck
Additional Cities Served: Gary, Merrillville, Crown Point, Schererville, Hobart, MunsterShow More >
Moving Services
- Local Moving
- Junk Removal
- Storage
- LongDistance Moving
- Packing Services
- Boxes & Supplies
- Commercial Junk Removal
- Furniture Disposal
- Home or Business Renovations
- Foreclosure or Eviction Cleanouts
Authorized
for Interstate Moves
Last Checked: 05/20/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Two Men and a Truck
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Two Men and a Truck generally receives high praise for their professionalism, efficiency, and great service, although there are some significant concerns regarding their prices and care for items among a minority of customers.
Recent Reviews Mention...
“quality of service was quite pleasing”
“they know what they are doing and were absolutely terrific”
“the crew were very professional and kind”
2. Punctuality
Nationwide Average: 8.07/10
Two Men and a Truck generally receives positive feedback for being on time, though there are notable instances of significant delays and issues with tardiness.
Recent Reviews Mention...
“they were timely”
“2 showed up on time, but 3rd was 45 mins late”
“the movers arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Two Men and a Truck receives mixed feedback, with many customers finding their services to be a good value and reasonably priced, yet a notable number expressing dissatisfaction with high prices and feeling overcharged.
Recent Reviews Mention...
“it was a very good value for the money”
“prices were outrageous”
“the pricing was very reasonable”
4. Communication
Nationwide Average: 7.53/10
Two Men and a Truck receives mixed reviews with numerous customers praising their friendly and responsive office staff, while a significant number report issues with unmet reassurances, lack of follow-up, and poor handling of complaints and concerns.
Recent Reviews Mention...
“office staff is friendly, knowledgeable, responsive”
“office reassured me but reassurances were not met”
“thanks to all the customer service staff”
5. Stick to Prices
Nationwide Average: 5.99/10
Two Men and a Truck has received mixed feedback, with some customers experiencing accurate and even under-budget billing, while others report additional charges beyond the original estimate and dissatisfaction with price-related disputes.
Recent Reviews Mention...
“gave me a full refund”
“predicted price matched actual cost”
“There were no changes to the costs.”
6. Speed
Nationwide Average: 8.58/10
Two Men and a Truck generally receives high praise for their quick and efficient service, although there are some isolated complaints regarding slow and less careful work.
Recent Reviews Mention...
“not mindful of the value of your things”
“heavy lifting with kindness and speed”
“packed us up in record time”
7. Friendliness
Nationwide Average: 8.91/10
Two Men and a Truck generally receives high praise for their courteous, polite, and helpful demeanor, with the moving teams often described as kind, professional, and considerate, despite a few isolated incidents of rudeness.
Recent Reviews Mention...
“everyone was extremely courteous”
“polite guys”
“the crew were kind”
8. Will Hire Again
Nationwide Average: 8.18/10
Two Men and a Truck generally receives high praise for their services, with numerous customers expressing strong recommendations and the intent to use the company again, despite a minority of dissatisfied clients who state they would not rehire or recommend the company.
Recent Reviews Mention...
“highly recommend”
“would highly recommend them for any moves”
“I would highly recommend them”
9. Professionalism
Nationwide Average: 8.31/10
Two Men and a Truck generally receives high praise for their professionalism, though there are a few notable instances of dissatisfaction due to perceived unprofessional behavior.
Recent Reviews Mention...
“movers were polite and professional”
“the crew were very professional”
“move was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Two Men and a Truck shows a stark inconsistency, with some customers reporting exceptional service and proactive problem-solving, while a notable number of others experienced a lack of accommodation, apologies, or satisfactory resolutions for issues.
Recent Reviews Mention...
“flexible to a change in our needs at the last minute”
“Offered to return item but not convenient for me”
“did not accommodate or apologize for mistake”
11. Precision & Care
Nationwide Average: 8.01/10
Two Men and a Truck generally receives positive feedback for being careful with customers' belongings, though there are notable instances of damage and carelessness reported.
Recent Reviews Mention...
“movers were careful about the furniture”
“careful with items”
“damage to some drawers”
Customer Insights
Local Move Duration: 3.5 hours from 4 reviews
Great Crew Members
Mike, John | Mike and John introduced themselves and worked professionally |
TJ, James | always checking they were doing what we wanted |
Zack, Jarmar | efficient, courteous, and very professional |
Jake | Jake did an outstanding job |
Jeff | did a fabulous job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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