U-Haul Moving & Storage of Hammond is part of the nationwide U-Haul company, which has been operating since 1945. Based in Phoenix, Arizona, the company offers moving services across the US and Canada. U-Haul provides do-it-yourself moving solutions, including truck and trailer rentals, self-storage units, packing supplies, and propane refills. Additionally, they offer hitch installation, storage container rentals, bike racks, and accessories. U-Haul is known for its large rental fleet, industry-leading moving supplies, and numerous locations throughout North America, making it a popular choice for customers in need of moving services in Cedar Lake, IN.
U-Haul Moving & Storage of Hammond
based on 216+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About U-Haul Moving & Storage of Hammond
Moving Services
- Trailer Hitches
- Propane
- Moving Labor
- College Moving
- Military Moving
- UBox Containers
- Moving Supplies
- SelfStorage
- Packing Supplies
- Storage Containers
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Summarized Review of U-Haul Moving & Storage of Hammond
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.32/10
Nationwide Average: 8.44/10
U-Haul Moving & Storage of Hammond consistently provides great experiences for its customers.
Recent Reviews Mention...
“extremely dissatisfied and more stressed with the moving process”
“Wonderful service”
“Natalie and her team provided excellent service”
2. Punctuality
4.96/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were not working promptly on my service”
“Waited too long, time management was poor.”
“Was told no installer available upon arrival”
3. Affordability
7.19/10
Nationwide Average: 7.69/10
U-Haul Moving & Storage of Hammond receives mixed feedback, with some customers feeling overcharged while others appreciate the reasonable rates for storage.
Recent Reviews Mention...
“first month's rent free, easy payment process”
“saved us from spending more money than necessary”
“price nearly doubled from the quote”
4. Communication
6.71/10
Nationwide Average: 7.53/10
U-Haul Moving & Storage of Hammond receives positive feedback for its efficiency, notably highlighted by Lisa's performance.
Recent Reviews Mention...
“Service is quick and courteous.”
“associate was rude and offered no help”
“loved the staff member we dealt with”
5. Stick to Prices
1.98/10
Nationwide Average: 5.99/10
U-Haul Moving & Storage of Hammond fails significantly, particularly due to dishonest practices related to storage due dates to increase profits.
Recent Reviews Mention...
“they overcharged me close to $30”
“reservation meant nothing, off to another location”
“They couldn't honor the initial reservation.”
6. Speed
5.82/10
Nationwide Average: 8.58/10
U-Haul Moving & Storage of Hammond has been consistently criticized for providing slow service, largely attributed to a shortage of staff.
Recent Reviews Mention...
“did not start work on time”
“got it back in no time”
“slow service due to lack of employees”
7. Friendliness
7.87/10
Nationwide Average: 8.91/10
U-Haul Moving & Storage of Hammond is highly regarded, as evidenced by customers being treated with the utmost respect and receiving thankful messages.
Recent Reviews Mention...
“Ryan and his team are extremely helpful.”
“customer associate was rude”
“loved the staff member we dealt with”
8. Will Hire Again
5.67/10
Nationwide Average: 8.18/10
U-Haul Moving & Storage of Hammond receives mixed feedback, with some customers expressing gratitude and indicating they would rehire due to great service and savings, while others express dissatisfaction due to overcharging and dishonesty.
Recent Reviews Mention...
“would definitely use their service again.”
“extremely dissatisfied with the service”
“would come here again thanks”
9. Professionalism
4.69/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“associate was incompetent and unhelpful”
“management above competition, respectful and polite”
“workers left me to do their job”
10. Conflict Handling
4.36/10
Nationwide Average: 4.07/10
U-Haul Moving & Storage of Hammond demonstrates a commitment to customer satisfaction by smoothly handling cancellations.
Recent Reviews Mention...
“had to ask for a refund myself”
“Handled the cancellation smoothly”
“did not take responsibility for the mistake”
Great Crew Members
| Ryan | Ryan and his team are extremely helpful. |
| Natalie Williams | friendly and really quick on giving what we needed |
| Natalie | very respectful, polite and sympathetic |
| Natalie | Natalie always has a beautiful disposition |
| Ryan, Natalie | Ryan is very nice and Natalie is helpful at the front |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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