Since 1958, Bill’s Movers & U-Lock Storage has provided top-notch moving and storage services. Located in Highland, IN, this locally owned company specializes in all types of residential and commercial moves across town and across the country, including piano and gun safe moves. It also offers full and partial packing services, boxes and moving supplies, and storage space at its dry and secure warehouse facility. Fenced and lighted, the facility is open seven days a week so that customers can access their items any day they want without needing an appointment. Bill’s Movers & U-Lock Storage takes pride in being professional, efficient, and courteous to clients from start to finish. It offers senior discounts and guaranteed pricing for long-distance moves. If you are looking for more options for movers in Hammond, IN, check out our city movers page.
Bill's Movers & U-Lock Storage
Ranked Top 10 Best Movers in Indianapolis, IN
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Bill's Movers & U-Lock Storage
Additional Cities Served: Hammond, Gary, Portage, Calumet City, Merrillville, ValparaisoShow More >
Moving Services
- Residential & Commercial Moves
- Local & Long Distance
- Full & partial packing services
- Portable Storage
- Piano specialist
- Gun Safe Specialist
- Guaranteed pricing for your long distance moves
- Padding of all furniture
- Controlled access from 7am to 7pm
- Month to month rental
Awards
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Summarized Review of Bill's Movers & U-Lock Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bill's Movers & U-Lock Storage is highly praised for their exceptional service, professionalism, and efficiency, with customers consistently reporting great experiences and satisfaction, although a few expressed serious dissatisfaction.
Recent Reviews Mention...
“Very helpful and would use them again”
“Great experience all around”
“facility was nice with good lighting”
2. Punctuality
Nationwide Average: 8.07/10
Bill's Movers & U-Lock Storage generally receives high praise for consistently showing up and completing moves on time, despite one reported instance of a cancelled move.
Recent Reviews Mention...
“they showed up on time”
“they were prompt”
“they were prompt”
3. Affordability
Nationwide Average: 7.69/10
Bill's Movers & U-Lock Storage generally receives positive feedback for providing good rates, being cost-effective, and offering great value for the service, despite a few mentions of higher-than-expected quotes.
Recent Reviews Mention...
“Good rates provided”
“the rate quoted was affordable”
“responsible with the price”
4. Communication
Nationwide Average: 7.53/10
Bill's Movers & U-Lock Storage is often praised for their excellent, consistent updates and great service, despite a few instances of communication lapses.
Recent Reviews Mention...
“great assistance with the lock issue”
“Constantly kept us apprised of what was going on”
“Their communication was excellent.”
5. Stick to Prices
Nationwide Average: 5.99/10
Bill's Movers & U-Lock Storage generally maintains consistent pricing, with most customers noting satisfactory adherence to quotes, despite a few reports of discrepancies.
Recent Reviews Mention...
“this was a scam”
“price was within the range quoted”
“received an accurate and transparent quote”
6. Speed
Nationwide Average: 8.58/10
Bill's Movers & U-Lock Storage is consistently praised for their quick, efficient, and professional service that ensures moves are completed with exceptional expediency.
Recent Reviews Mention...
“Guys worked quickly and efficiently”
“worked very quickly”
“Move was quick.”
7. Friendliness
Nationwide Average: 8.91/10
Bill's Movers & U-Lock Storage is overwhelmingly perceived as having a superbly courteous and professional team, with consistently high praise for their polite, respectful, and friendly demeanor, although there is an isolated mention of rudeness.
Recent Reviews Mention...
“staff are super friendly and helpful”
“Staff was very polite”
“everyone is very friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Bill's Movers & U-Lock Storage is highly regarded by the majority for its service, with customers frequently expressing a strong likelihood of rehiring and recommending the company, despite a few notable dissatisfactions.
Recent Reviews Mention...
“feel like having extended family to help”
“Would use them again”
“Great experience all around”
9. Professionalism
Nationwide Average: 8.31/10
Bill's Movers & U-Lock Storage generally receives praise for their professional, hardworking, respectful, and knowledgeable team, though there are a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“crew members were... professional”
“Super professional crew.”
“crew was professional throughout the entire move”
10. Conflict Handling
Nationwide Average: 4.07/10
Bill's Movers & U-Lock Storage consistently demonstrates a high level of commitment to customer satisfaction and remedying issues swiftly and effectively, as evidenced by several instances of going above and beyond to resolve customer complaints, such as fixing an AV malfunction and protecting floors during rain.
Recent Reviews Mention...
“easily resolved the issue with lost key”
“went above and beyond for satisfaction”
“destroyed my brand new grass”
11. Precision & Care
Nationwide Average: 8.01/10
Bill's Movers & U-Lock Storage consistently receives high praise for their meticulous attention to protecting clients’ possessions, ensuring no damage to furniture, homes, and floors during moves, with only rare instances of dissatisfaction.
Recent Reviews Mention...
“They were very careful about protecting the flooring and walls.”
“No damage to items moved.”
“no mention of any items being damaged”
Customer Insights
Local Move Duration: 7.25 hours from 4 reviews
Great Crew Members
| John, Tony, Kyle, Finn | amazing work throughout the move |
| Bill,Sherri | provided exceptional service and care |
| Pete | Pete and his team were just as good |
| Bill | Bill tried to rectify their cancellation mistake |
| Gwen, Tyrone | answered all questions and professional and efficient service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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