Indy Movers is a family-owned moving company based in Indianapolis, IN. With a team that is completely dedicated to customer service, the company offers a range of services including apartment moving, packing, moving and storage services, and senior moving. They have experience in corporate and residential relocation and pride themselves on their expert and efficient processes to ensure a smooth and stress-free move. By developing and refining their services, the professional team at Indy Movers can meet the unique demands of clients, whether it be local, interstate, intrastate, or international relocation. For more about the Indianapolis, IN moving services, feel free to visit our main page.
Indy Movers
About Indy Movers
Additional Cities Served: Carmel, Fishers, Noblesville, Lawrence, Westfield, PlainfieldShow More >
Moving Services
- Apartment Moving
- General Moving
- Moving and Storage Services
- Packing Services
- Senior Moving
- Local Relocation
- Interstate Relocation
- Intrastate Relocation
- International Relocation
- Corporate Relocation
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Summarized Review of Indy Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Indy Movers is overwhelmingly criticized for poor service, including damaging property and inefficiency, despite a singular instance of positive feedback.
Recent Reviews Mention...
“very happy with the service”
“Really glad I hired these folks”
“THE BEST move we have ever had”
2. Punctuality
Nationwide Average: 8.07/10
Indy Movers consistently failed to arrive on time, with complaints ranging from being nearly an hour to two hours late, and even an incident where they left and never returned.
Recent Reviews Mention...
“they showed up on time”
“promptly responded to my call and accommodated my urgent situation”
“came when he was supposed to”
3. Affordability
Nationwide Average: 7.69/10
Indy Movers is perceived negatively due to being labelled a rip-off with high costs and no service, alongside causing over $7000 in damages, indicating poor value.
Recent Reviews Mention...
“best price around”
“negotiated a fair price for the situation”
“very affordable”
4. Communication
Nationwide Average: 7.53/10
Indy Movers has been consistently criticized for their lack of responsiveness, poor customer service, and overall unprofessionalism in their interactions.
Recent Reviews Mention...
“promptly responded to my call”
“pleasant to work with”
“extremely responsive and flexible”
5. Stick to Prices
Nationwide Average: 5.99/10
Indy Movers has been criticized for not being truthful about moving specifics and charging additional fees without permission.
Recent Reviews Mention...
“told different lies about moving specifics”
“nearly a 50% increase from initial cost estimation”
“charged an additional $100 without my permission”
6. Speed
Nationwide Average: 8.58/10
Indy Movers are criticized for significant delays, such as leaving and never returning, slow packing resulting in damaged goods, laziness, excessive smoke breaks, and taking an excessively long time to complete small moves.
Recent Reviews Mention...
“fast pace”
“left and never returned to complete the move”
“boxes were busted open, implies slow packing”
7. Friendliness
Nationwide Average: 8.91/10
Indy Movers is generally perceived negatively due to unprofessional behavior, substance odors, and aggressiveness, despite a few positive remarks about their courteousness.
Recent Reviews Mention...
“Aiden and Josh were polite and organized”
“helpful and fun to talk to”
“commendable demeanor”
8. Will Hire Again
Nationwide Average: 8.18/10
Indy Movers overwhelmingly face negative feedback, with most customers expressing that they would not choose or recommend their services for future moving needs, except for a singular positive review.
Recent Reviews Mention...
“will use them again”
“Highly recommend!!”
“hold tremendous appreciation for their dedication”
9. Professionalism
Nationwide Average: 8.31/10
Indy Movers generally receives negative feedback, with numerous reports of unprofessional, careless behavior, including incidents of being under the influence, lacking necessary equipment, and disrespecting client property, although there is a singular mention of professionalism.
Recent Reviews Mention...
“swift and proficient service”
“Professional movers”
“crew was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Indy Movers exhibits minimal effort and accountability, often requiring multiple contacts or threats before taking action, with some customers ending up seeking legal recourse.
Recent Reviews Mention...
“went above and beyond”
“go above and beyond”
“compensated for the second move, but minimal effort”
11. Precision & Care
Nationwide Average: 8.01/10
Indy Movers has consistently demonstrated a lack of responsibility and professionalism, resulting in damaged, broken, and mold-infested items.
Recent Reviews Mention...
“nothing broken”
“very careful about my belongings”
“smelling like liquor and had no equipment to move”
Customer Insights
Cost: $ 706.00 from 3 reviews
Local Move Duration: 6 hours from 3 reviews
Great Crew Members
Aiden, Josh | Aiden and Josh were polite and organized |
Eddie, Josh, Marquis | really helpful and fun to talk to |
Thomas | Thomas is the best |
Thomas, Eddie, Markeece | outstanding work during the move |
Thomas | Mr. Thomas mentioned specifically for being professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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