Indy Movers

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Indy Movers
based on 308+ data points
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About Indy Movers

Indy Movers is a family-owned moving company based in Indianapolis, IN. With a team that is completely dedicated to customer service, the company offers a range of services including apartment moving, packing, moving and storage services, and senior moving. They have experience in corporate and residential relocation and pride themselves on their expert and efficient processes to ensure a smooth and stress-free move. By developing and refining their services, the professional team at Indy Movers can meet the unique demands of clients, whether it be local, interstate, intrastate, or international relocation. For more about the Indianapolis, IN moving services, feel free to visit our main page.

Moving Services

  • Apartment Moving
  • General Moving
  • Moving and Storage Services
  • Packing Services
  • Senior Moving
  • Local Relocation
  • Interstate Relocation
  • Intrastate Relocation
  • International Relocation
  • Corporate Relocation

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Summarized Review of Indy Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.64/10

Nationwide Average: 8.44/10

Comment Dots

Indy Movers is overwhelmingly criticized for poor service, including damaging property and inefficiency, despite a singular instance of positive feedback.

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Recent Reviews Mention...

very happy with the service

Really glad I hired these folks

THE BEST move we have ever had

2. Punctuality

6.88/10

Nationwide Average: 8.07/10

Comment Dots

Indy Movers consistently failed to arrive on time, with complaints ranging from being nearly an hour to two hours late, and even an incident where they left and never returned.

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Recent Reviews Mention...

they showed up on time

promptly responded to my call and accommodated my urgent situation

came when he was supposed to

3. Affordability

7.09/10

Nationwide Average: 7.69/10

Comment Dots

Indy Movers is perceived negatively due to being labelled a rip-off with high costs and no service, alongside causing over $7000 in damages, indicating poor value.

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Recent Reviews Mention...

best price around

negotiated a fair price for the situation

very affordable

4. Communication

5.42/10

Nationwide Average: 7.53/10

Comment Dots

Indy Movers has been consistently criticized for their lack of responsiveness, poor customer service, and overall unprofessionalism in their interactions.

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Recent Reviews Mention...

promptly responded to my call

pleasant to work with

extremely responsive and flexible

5. Stick to Prices

4.5/10

Nationwide Average: 5.99/10

Comment Dots

Indy Movers has been criticized for not being truthful about moving specifics and charging additional fees without permission.

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Recent Reviews Mention...

told different lies about moving specifics

nearly a 50% increase from initial cost estimation

charged an additional $100 without my permission

6. Speed

5.43/10

Nationwide Average: 8.58/10

Comment Dots

Indy Movers are criticized for significant delays, such as leaving and never returning, slow packing resulting in damaged goods, laziness, excessive smoke breaks, and taking an excessively long time to complete small moves.

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Recent Reviews Mention...

fast pace

left and never returned to complete the move

boxes were busted open, implies slow packing

7. Friendliness

7.84/10

Nationwide Average: 8.91/10

Comment Dots

Indy Movers is generally perceived negatively due to unprofessional behavior, substance odors, and aggressiveness, despite a few positive remarks about their courteousness.

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Recent Reviews Mention...

Aiden and Josh were polite and organized

helpful and fun to talk to

commendable demeanor

8. Will Hire Again

7.16/10

Nationwide Average: 8.18/10

Comment Dots

Indy Movers overwhelmingly face negative feedback, with most customers expressing that they would not choose or recommend their services for future moving needs, except for a singular positive review.

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Recent Reviews Mention...

will use them again

Highly recommend!!

hold tremendous appreciation for their dedication

9. Professionalism

6.86/10

Nationwide Average: 8.31/10

Comment Dots

Indy Movers generally receives negative feedback, with numerous reports of unprofessional, careless behavior, including incidents of being under the influence, lacking necessary equipment, and disrespecting client property, although there is a singular mention of professionalism.

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Recent Reviews Mention...

swift and proficient service

Professional movers

crew was professional

10. Conflict Handling

4.77/10

Nationwide Average: 4.07/10

Comment Dots

Indy Movers exhibits minimal effort and accountability, often requiring multiple contacts or threats before taking action, with some customers ending up seeking legal recourse.

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Recent Reviews Mention...

went above and beyond

go above and beyond

compensated for the second move, but minimal effort

11. Precision & Care

5.52/10

Nationwide Average: 8.01/10

Comment Dots

Indy Movers has consistently demonstrated a lack of responsibility and professionalism, resulting in damaged, broken, and mold-infested items.

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Recent Reviews Mention...

nothing broken

very careful about my belongings

smelling like liquor and had no equipment to move

Customer Insights icon

Customer Insights

Cost: $ 706.00 from 3 reviews


Local Move Duration: 6 hours from 3 reviews

Great Crew Members icon

Great Crew Members

Aiden, JoshAiden and Josh were polite and organized
Eddie, Josh, Marquisreally helpful and fun to talk to
ThomasThomas is the best
Thomas, Eddie, Markeeceoutstanding work during the move
ThomasMr. Thomas mentioned specifically for being professional
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Indy Movers

Location
7532 Indian Lake Rd, Indianapolis, IN, 46236-9520
Phone
(317) 764-7625
Link
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