This long-standing moving company is one of the largest in the Midwest with locations in Indianapolis, IN and Richmond, IN, as well as three locations in Ohio. Leaders Moving and Storage performs both residential and commercial moves on a local and long-distance basis. Whether you're moving across the city or the country, Leaders has a fleet of moving trucks and highly trained professionals to handle any size relocation. The company's unique box loan system allows you to sell your used Leaders boxes back post-move, so you save on moving supplies. Leaders also stands out for its excellent storage services, which include crating and cross-docking services for especially high-value or fragile items.
Leaders Moving & Storage Co.
Ranked Top 10 Best Movers in Indianapolis, IN
Fabulous
based on 4010+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Leaders Moving & Storage Co.
Additional Cities Served: Carmel, Fishers, Noblesville, Greenwood, West Lafayette, LawrenceShow More >
Awards
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Summarized Review of Leaders Moving & Storage Co.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.39/10
Nationwide Average: 8.44/10
Leaders Moving & Storage Co. is highly praised for its professional, efficient, and friendly service, with numerous commendations for its moving team's hard work and exceptional care during the moving process.
Recent Reviews Mention...
“Highly recommended Leaders Moving & Storage Co.”
“great job moving all bedroom furniture”
“Kris, Matt, Scott and Rob were fantastic”
2. Punctuality
9.22/10
Nationwide Average: 8.07/10
Leaders Moving & Storage Co. is consistently regarded as on time and prompt, with many customers noting their timely arrivals and efficient service, though a few instances of delays and late arrivals were mentioned.
Recent Reviews Mention...
“They were on time”
“they were prompt”
“Showed up on time and ready to get moving”
3. Affordability
9.39/10
Nationwide Average: 7.69/10
Leaders Moving & Storage Co. is highly regarded by customers for their reasonable pricing, competitive quotes, transparent flat rates, and overall exceptional value for their services, with only a few instances of dissatisfaction over unexpected costs.
Recent Reviews Mention...
“Best fit options in my price range”
“reasonably priced”
“saved me some money”
4. Communication
8.54/10
Nationwide Average: 7.53/10
Leaders Moving & Storage Co. generally receives high praise for its effective, responsive, and customer-friendly communication, although a few instances of dissatisfaction regarding unhelpfulness and poor communication have been noted.
Recent Reviews Mention...
“Person on the phone understood my needs”
“the scheduling process was simple ”
“Melvin kept me informed through the whole process”
5. Stick to Prices
7.61/10
Nationwide Average: 5.99/10
Leaders Moving & Storage Co. generally adheres to their initial estimates, often adjusting costs in the customer's favor, though there are a few instances of unexpected charges which suggest some inconsistency.
Recent Reviews Mention...
“reduced my costs, indicating sticking to or improving quoted prices”
“updated invoice the day of the move”
“adjusted the estimate down when not bringing some items”
6. Speed
9.57/10
Nationwide Average: 8.58/10
Leaders Moving & Storage Co. is consistently praised for their efficient, quick, and timely moving services, as reflected by numerous customer experiences highlighting their ability to move belongings rapidly even under challenging conditions.
Recent Reviews Mention...
“efficient”
“quick move”
“Moved very quickly despite freezing temperatures”
7. Friendliness
9.83/10
Nationwide Average: 8.91/10
Leaders Moving & Storage Co. consistently receives commendations for their team’s professionalism, politeness, and supportive nature, making moving experiences more pleasant and stress-free despite isolated negative remarks.
Recent Reviews Mention...
“very courteous”
“they handled it wonderfully and professionally”
“smiling despite the crazy weather ”
8. Will Hire Again
9.37/10
Nationwide Average: 8.18/10
Leaders Moving & Storage Co. is overwhelmingly commended by customers, expressing a high likelihood of rehiring and recommending the company, with the exception of a single customer dissatisfied due to a missing piece issue.
Recent Reviews Mention...
“Highly recommended and will be using them in the future”
“recommend this company and would hire again”
“Would highly recommend”
9. Professionalism
9.35/10
Nationwide Average: 8.31/10
Leaders Moving & Storage Co. consistently receives high praise for their crews' professional conduct, with numerous positive remarks highlighting the movers' courteous, efficient, and hardworking nature, though a few reviews note concerns about unprofessionalism.
Recent Reviews Mention...
“The movers were professional”
“conducted themselves professionally”
“handled it wonderfully and professionally”
10. Conflict Handling
4.35/10
Nationwide Average: 4.07/10
Leaders Moving & Storage Co. shows a mixed sentiment with several instances of dissatisfaction due to a lack of compensation or follow-up, juxtaposed against cases where the company went above and beyond to reconcile issues, albeit these positive responses seem less frequent.
Recent Reviews Mention...
“they did not bother to make it right”
“tried multiple ways with the couch”
“did not take responsibility for broken items”
11. Precision & Care
8.95/10
Nationwide Average: 8.01/10
Leaders Moving & Storage Co. has received overwhelmingly positive feedback for their meticulous and conscientious approach, with customers frequently noting the absence of damage to their belongings, though there were a few reports of mishandling resulting in damage or loss.
Recent Reviews Mention...
“Took great care of my belongings”
“no damage to my items”
“Loaded and unloaded furniture with care”
Customer Insights
Local Move Duration: 3.5 hours from 26 reviews
Interstate Move Duration: 2 days from 8 reviews
Great Crew Members
| Scott, Jaiden | Were great and professional |
| Kris, Moses, Jay | figured out tight squeezes, efficient, and courteous |
| Kris, Matt, Scott, Rob | great work by crew members despite harsh weather |
| Kris, Scott | Kris and Scott did an amazing job |
| Kris, Scott | both were very diligent, organized, friendly and upbeat |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Leaders Moving & Storage Co.
9900 Westpoint Dr # 120, Indianapolis, IN, 46256
(317) 280-3385
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