Stevens Worldwide Van Lines is a reputable moving company with over 115 years of experience, helping 15,000 families per year with their moving needs. Based in Indianapolis, IN, Stevens provides a variety of services including cross-country, out-of-state moves, packing, and storage to meet each family's unique needs and budget. Their highly trained experts ensure the safe transport and delivery of belongings, making the moving process hassle-free. As part of Wheaton & Bekins, Stevens Worldwide Van Lines offers both in-home and guided virtual estimates, providing customer-focused services that have earned them numerous positive reviews.
Stevens Worldwide Van Lines
About Stevens Worldwide Van Lines
Additional Cities Served: Fishers, Germantown, Plainfield, Zionsville, Brownsburg, AdrianShow More >
Moving Services
- Local Moves
- LongDistance Moves
- CrossCountry Moves
- Packing Services
- Storage Services
- InHome Estimates
- Guided Virtual Estimates
- Valuation Protection Coverage
- Customer Reviews
- Commercial Moves
Awards
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Summarized Review of Stevens Worldwide Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Stevens Worldwide Van Lines is perceived as subpar, with reports of destroyed and heavily damaged items.
Recent Reviews Mention...
“worst experience ever”
“great work by movers”
“extremely happy with everything”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“showed up on time”
“driver arrived on time”
“Delivered on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“cost was $1,000 less than other companies”
“fair price”
“original price was lowered due to less weight”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Great communication before the delivery”
“great communication throughout”
“checked with me often during the process”
5. Stick to Prices
Nationwide Average: 5.99/10
Stevens Worldwide Van Lines has a reputation for a lack of responsibility from their claims adjuster when it comes to honoring the prices initially quoted to customers.
Recent Reviews Mention...
“stick to the quoted prices”
“stuck to the price exactly as quoted”
“abided by the terms of the contract”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Packing was quick”
“efficient in moving items”
“thrilled with the quick turn around”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Movers were friendly”
“such a great positive attitude”
“packers, loaders, and unpackers were all friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Stevens Worldwide Van Lines is unlikely to be considered for future services due to a strong dissatisfaction and lack of recommendation from previous customers.
Recent Reviews Mention...
“would not recommend or hire again”
“would use Wheaton to move me again”
“recommend them to anyone”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“lack of professionalism and care”
“trustworthy movers”
“extremely professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Stevens Worldwide Van Lines demonstrates a clear pattern of avoiding responsibility for damages.
Recent Reviews Mention...
“insurance claim on damaged items was denied”
“my claim was handled quickly and to my total satisfaction”
“they denied my claim for missing items”
11. Precision & Care
Nationwide Average: 8.01/10
Stevens Worldwide Van Lines has been criticized for causing damage to customers' belongings, including destroying and heavily damaging items.
Recent Reviews Mention...
“almost every piece of furniture was damaged”
“everything made it safely”
“Treated my belongings as if it was theirs”
Customer Insights
Interstate Move Duration: 10 days from 37 reviews
Great Crew Members
Roy | Roy and his entire team made my life easier |
Dan | Dan kept us posted and ensured timely delivery |
John, DJ | John and DJ were the best movers we have ever had |
Brian | Brian and the gang were great |
Paco, Ilan | both amazing in packing and unpacking the truck |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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