U-Haul Moving & Storage of Eagledale is a part of U-Haul International, a Phoenix, Arizona-based company founded in 1945. This historical company, which was conceptualized in a need for better, more accessible moving solutions, initially provided trailer rentals. Over 70 years later, this company has expanded to provide multiple locations across the US and Canada and has developed a roster of services including moving boxes, packing supplies, propane refills, trailer hitch and wiring installation, and storage container rentals. With a vision to promote the mobility of populations in the US and Canada, U-Haul has grown to maintain the largest rental fleet in the do-it-yourself moving industry and provides dependable Indianapolis, IN movers and packers services. Its reputation as the preferred choice for moving and storage solutions remains unchallenged.
U-Haul Moving & Storage of Eagledale
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About U-Haul Moving & Storage of Eagledale
Moving Services
- Local Moving
- Longdistance Moving
- International Moving
- College Moving
- Military Moving
- Small Moves
- Moving Labor
- Moving Supplies
- Appliance Moving
- Lastminute Moving
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Summarized Review of U-Haul Moving & Storage of Eagledale
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
U-Haul Moving & Storage of Eagledale receives mixed reviews, with customers praising their professionalism and service, while others criticize their experience as poor and unprofessional.
Recent Reviews Mention...
“most horrible experience I have ever had”
“super nice, professional and helpful”
“charged $100 for footprints which is absurd”
2. Punctuality
Nationwide Average: 8.07/10
U-Haul Moving & Storage of Eagledale generally appears to struggle with keeping appointments, having vehicles ready, and opening their store on time, leading to customer dissatisfaction and long wait times.
Recent Reviews Mention...
“after waiting in line almost 30 minutes”
“they missed the appointment”
“truck was ready when I arrived”
3. Affordability
Nationwide Average: 7.69/10
U-Haul Moving & Storage of Eagledale is largely criticized for perceived overcharging and unexpected fees, despite a singular claim of great prices.
Recent Reviews Mention...
“charged $165 and a $30 fuel fee which is outrageous”
“Outrageous bill for minor issues.”
“Great prices”
4. Communication
Nationwide Average: 7.53/10
U-Haul Moving & Storage of Eagledale has mixed reviews, with some customers praising the staff's professionalism and helpfulness, while others report significant difficulties in getting helpful responses, long wait times, and poor overall customer service experiences.
Recent Reviews Mention...
“refused to give me her name, was extremely rude”
“did not contact me to cancel”
“person on the phone was not helpful”
5. Stick to Prices
Nationwide Average: 5.99/10
U-Haul Moving & Storage of Eagledale overwhelmingly fails to honor initial quotes, often leading to unexpected charges and dissatisfaction among its customers.
Recent Reviews Mention...
“would not honor the price I had on my phone”
“charged unexpected cleaning and fuel fees”
“did not have truck available as quoted”
6. Speed
Nationwide Average: 8.58/10
U-Haul Moving & Storage of Eagledale receives mixed reviews, with customers citing both exceptionally quick service and frustratingly slow transactions.
Recent Reviews Mention...
“get me out of there fast and returns are a snap”
“took too long to complete a 5 minute transaction”
“very slow personnel assisting customers”
7. Friendliness
Nationwide Average: 8.91/10
U-Haul Moving & Storage of Eagledale generally receives high praise for its helpful and courteous staff, despite a few reports of unprofessional and rude behavior.
Recent Reviews Mention...
“cursed at me, refused to help me any further”
“super nice and helpful”
“Ron and Tee were very nice”
8. Will Hire Again
Nationwide Average: 8.18/10
U-Haul Moving & Storage of Eagledale receives mixed feedback, with starkly polarized reviews indicating both exceptional satisfaction and significant dissatisfaction among customers.
Recent Reviews Mention...
“most horrible store I have ever been to”
“Best checkout experience I've ever had”
“wasted my time, would not hire again”
9. Professionalism
Nationwide Average: 8.31/10
U-Haul Moving & Storage of Eagledale has mixed reviews, with several customers praising the staff's professionalism and helpful demeanor, while a significant number criticize the crew for being unprofessional, rude, and lacking in customer service skills.
Recent Reviews Mention...
“unhelpful general manager, rep was rude”
“professional and helpful”
“staff on the phone tried to pass the buck”
10. Conflict Handling
Nationwide Average: 4.07/10
U-Haul Moving & Storage of Eagledale shows a divided performance with instances of exceptional service and care alongside numerous reports of unaddressed concerns and lack of effort to resolve issues.
Recent Reviews Mention...
“did not make an effort to inform about cancellation”
“no discount offered and not helpful to resolve the issue”
“followed up with account update and credit”
Customer Insights
Cost: $ 165.00 from 3 reviews
Local Move Duration: 0.75 hours from 3 reviews
Great Crew Members
| Gigi | Gigi resolved the issue efficiently and kindly |
| Ron, Tee | Ron was awesome, Tee was very nice |
| Shane Brown | Shane helped me with every single detail |
| GiGi | GiGi provided great service and was professional |
| Frank | Frank was helpful and ensured a smooth process |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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