Wheaton Moving and Storage, based in Indianapolis, has been providing customer-oriented household and commercial moving services for over half a century. As an interstate agent for Wheaton World Wide Moving, they offer local, long-distance, and international relocation services. The company ensures personalized attention to detail for every moving project, whether it is just down the street or across the world. In addition to residential and commercial moving, Wheaton Moving and Storage boasts a state-of-the-art facility with over 24,000 square feet of secure storage space for household and commercial items, along with warehousing and distribution services.
Wheaton Moving and Storage
About Wheaton Moving and Storage
Additional Cities Served: Carmel, Fishers, Noblesville, Wheaton, Plainfield, ZionsvilleShow More >
Moving Services
- Residential moving services
- Commercial moving services
- International moving services
- Corporate relocation services
- Shortterm and longterm storage services
- Specialized moving services
- Warehousing & Distribution services
- Indianapolis household storage services
- Indianapolis commercial storage services
- Local, long distance and international relocation services
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Wheaton Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Wheaton Moving and Storage has polarized opinions with numerous customers reporting severely negative experiences concerning damages and professionalism, contrasted by a segment expressing high satisfaction and commendation for their services.
Recent Reviews Mention...
“horrible experience”
“many household items and furniture heavily damaged”
“bed frame had unremovable stains”
2. Punctuality
Nationwide Average: 8.07/10
Wheaton Moving and Storage generally struggles with timeliness, as highlighted by numerous reports of late arrivals, delays, and lack of communication, despite a few accounts of being on time.
Recent Reviews Mention...
“left late and arrived late”
“came late”
“final moving date moved without communication”
3. Affordability
Nationwide Average: 7.69/10
Wheaton Moving and Storage appears to struggle with consistency in pricing, resulting in a significant number of customers feeling overcharged or facing unexpected costs, despite a few instances of competitive or fair pricing.
Recent Reviews Mention...
“purchased additional items due to missing essentials”
“spent additional money due to their failures”
“Move cost $1,500 more than it should have.”
4. Communication
Nationwide Average: 7.53/10
Wheaton Moving and Storage appears to struggle significantly, receiving numerous criticisms for poor customer service, unresponsiveness, and mismanagement, despite a few commendations for specific employees' accessibility and informative interactions.
Recent Reviews Mention...
“no response after four days”
“threatened by the office when called”
“didn't interview me for the claim”
5. Stick to Prices
Nationwide Average: 5.99/10
Wheaton Moving and Storage primarily receives negative feedback for not adhering to original quotes, with numerous instances of overcharging and failing to honor agreements, despite a few positive experiences regarding accurate or lower than expected final charges.
Recent Reviews Mention...
“refused any sort of claim for insurance”
“did not stick to the original moving quote”
“implied being overcharged or not getting value for the service”
6. Speed
Nationwide Average: 8.58/10
Wheaton Moving and Storage has received predominantly negative feedback, with many customers expressing dissatisfaction over significant delays and perceived laziness, though there are a few reports of efficient service.
Recent Reviews Mention...
“rushing to get out for another job”
“rushed the job”
“took 4-5 hours per truck with one person”
7. Friendliness
Nationwide Average: 8.91/10
Wheaton Moving and Storage exhibits a polarized reputation with numerous customers experiencing exceptional service and respect, however, a significant proportion of clients have encountered unprofessionalism and rudeness, suggesting inconsistency in service quality.
Recent Reviews Mention...
“Awesome outfit to work with”
“Georgia crew left in the middle of delivery”
“team members unhelpful and rude”
8. Will Hire Again
Nationwide Average: 8.18/10
Wheaton Moving and Storage overwhelmingly receives negative feedback, with a majority of customers expressing dissatisfaction and a refusal to use their services again, despite a small fraction of highly positive endorsements.
Recent Reviews Mention...
“would not hire again due to experience”
“avoid this company like the plague”
“would never use them again”
9. Professionalism
Nationwide Average: 8.31/10
Wheaton Moving and Storage displays a polarizing performance with numerous reports of unprofessionalism alongside a noteworthy amount of praise for professional conduct.
Recent Reviews Mention...
“unprofessional repairs by deliveryman”
“household items and furniture were heavily damaged”
“crew behavior was unprofessional”
10. Conflict Handling
Nationwide Average: 4.07/10
Wheaton Moving and Storage overwhelmingly demonstrates a reluctance to acknowledge or compensate for damages and issues, with the vast majority of feedback highlighting denied claims, inadequate resolutions, and a general indifference towards customer grievances.
Recent Reviews Mention...
“denied claims and did not rectify damages”
“refused any sort of claim for insurance”
“offered me $50 for a $2,500 bed frame”
11. Precision & Care
Nationwide Average: 8.01/10
Wheaton Moving and Storage has demonstrated overwhelmingly negative experiences with numerous reports of damaged, lost, or improperly handled items, overshadowing the few instances of satisfactory service.
Recent Reviews Mention...
“attempted repairs by deliveryman broke items”
“household items and furniture were heavily damaged”
“didn't protect bed frame properly”
Customer Insights
Cost: $ 6246.00 from 5 reviews
Local Move Duration: 5 hours from 6 reviews
Interstate Move Duration: 10 days from 20 reviews
Great Crew Members
Zach | Zach was phenomenal |
Michael Knowles | enjoyed working with our estimator |
Jason | Jason expertly managed both moves |
David | provided tips on the packing process |
Ahmed | Professional and contributed to a positive experience |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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