Ray’s Movers & Storage, Inc. is a locally owned and operated moving company established in 1977. Its goal is to provide the safest, quickest, most efficient service for each customer's needs, whether it be household and office moves or industrial relocations. Located in Merrillville, IN, it also offers packing and unpacking services, furniture disassembly and reassembly, specialized crating for delicate or oversized items, and same-day or overnight moves to accommodate your busy work schedule. It's part of the dynamic workforce of professionals, adding to the list of movers in Hammond, IN. Under the roof of Ray’s Movers & Storage, you will find a team of professionals with years of experience in the industry, ensuring your belongings are handled with the utmost care. It also offers secure, climate-controlled facilities if you need temporary or long-term storage space at affordable rates. Ray’s Movers & Storage is licensed and bonded in 48 states.
Ray's Movers & Storage Inc.
About Ray's Movers & Storage Inc.
Additional Cities Served: Gary, Lawrence, Portage, Calumet City, Merrillville, ValparaisoShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Commercial/Office Moving
- Storage Services
- Packing, Wrapping, and Unpacking Service
- Furniture Disassemble & Reassemble
- Specialized Crating
- Overnight Moves
- Piano/Pool Table/Safe Moves
- Self-Storage
Awards
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Summarized Review of Ray's Movers & Storage Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Ray's Movers & Storage Inc. is highly regarded for their professionalism and efficiency, with the majority of clients reporting outstanding moving experiences despite a few incidents of damage and concerns over cost.
Recent Reviews Mention...
“crew was fast and friendly”
“true professionals, no standing around, moved heavy furniture”
“team at Ray's Movers were nothing short of amazing”
2. Punctuality
Nationwide Average: 8.07/10
Ray's Movers & Storage Inc. generally receives high praise for timely arrivals and prompt service, although a few customers experienced significant delays or last-minute cancellations.
Recent Reviews Mention...
“Moved within the promised 3 hour time frame”
“showed up on time”
“arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Ray's Movers & Storage Inc. is generally perceived as offering reasonable and competitive rates, with many customers expressing satisfaction with the pricing, though a few find it to be expensive.
Recent Reviews Mention...
“prices were extremely reasonable”
“described as affordable”
“A bit expensive”
4. Communication
Nationwide Average: 7.53/10
Ray's Movers & Storage Inc. generally receives high praise for great communication, clear updates, and responsiveness, though there are a few notable instances of customers experiencing poor communication and unprofessional interactions, particularly with a manager named Kris.
Recent Reviews Mention...
“Thank you for last minute request”
“Great communication throughout”
“communicated clearly about an address change”
5. Stick to Prices
Nationwide Average: 5.99/10
Ray's Movers & Storage Inc. generally adheres to their initial estimates with transparency and no hidden fees, although there have been instances of billing disputes and unexpected cancellations.
Recent Reviews Mention...
“They will not pay for the damages”
“no hidden fees at the end”
“informed of the rate and two hour minimum up front”
6. Speed
Nationwide Average: 8.58/10
Ray's Movers & Storage Inc. receives overwhelmingly positive feedback for their fast and efficient service, despite a few criticisms about slow moving and potential time inflation.
Recent Reviews Mention...
“crew was fast”
“didn't stand still, no complaint, no slowing down”
“took breaks while payment clock kept ticking”
7. Friendliness
Nationwide Average: 8.91/10
Ray's Movers & Storage Inc. is overwhelmingly appreciated by its customers for having a courteous, sociable, and professional team, with mentions of their kind and upbeat personalities, though there is an isolated instance of perceived rudeness.
Recent Reviews Mention...
“crew was friendly”
“extremely personable”
“everyone was incredibly kind”
8. Will Hire Again
Nationwide Average: 8.18/10
Ray's Movers & Storage Inc. generally receives glowing recommendations and a high number of customers indicating they would use their services again, although there are a few instances of strong dissatisfaction.
Recent Reviews Mention...
“would not hesitate to call them again”
“would hire again”
“cannot recommend them enough”
9. Professionalism
Nationwide Average: 8.31/10
Ray's Movers & Storage Inc. is overwhelmingly perceived as highly professional and accommodating, although there are a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“true professionals”
“couldn't have asked for a better team”
“very professional yet very personable”
10. Conflict Handling
Nationwide Average: 4.07/10
Ray's Movers & Storage Inc. has mixed feedback, with some customers praising its exceptional service and problem-solving attitude, while others criticize its failure to adequately resolve issues or compensate for mistakes.
Recent Reviews Mention...
“They refused to pay for the broken desk”
“Refused to move fridge as requested”
“appreciate the woman who apologized for the crew's unprofessionalism”
11. Precision & Care
Nationwide Average: 8.01/10
Ray's Movers & Storage Inc. generally receives high praise for their careful and respectful handling of belongings, though there are a few notable instances of damage and dissatisfaction.
Recent Reviews Mention...
“nothing was broken or missing”
“carefully moved belongings, no damage experienced”
“My desk was moved incorrectly and broke”
Customer Insights
Cost: $ 1069.00 from 4 historical data points
Hourly Minimum: 2 hours from 5 reviews
Local Move Duration: 3.5 hours from 11 reviews
Great Crew Members
| Nick, Skyler | Nick and Skyler are awesome |
| AJ, Jeff, Michael | quick, sociable, professional and took great care |
| Jerry, Drew, Bryan | treated my place as if it was their own |
| AJ, Tim | AJ and Tim were quick and efficient during the move |
| Jon, Tim, AJ, Jeff | such a pleasure to work with, truly love their jobs |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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