Morse Moving and Storage is a well-established moving company that has been providing exceptional services to their clients for several years. They are based in multiple locations, ensuring efficient service coverage across various regions. The company prides itself on offering a wide range of moving and storage solutions, catering to the unique needs of each customer. Morse Moving and Storage is family-owned and operated, ensuring personalized service, attention to detail, and decades of experience in the industry. For customers looking for more options, there is an extensive list of trusted Fishers, IN relocation experts available. Visit their website for more information on their exceptional moving services. However, note that the website's information may not be accessible in some areas due to firewall restrictions.
Morse Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Morse Moving and Storage
Additional Cities Served: Fishers, Noblesville, Marion, Franklin, Greenfield, ShelbyvilleShow More >
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Summarized Review of Morse Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Morse Moving and Storage experiences divisive feedback, with customers offering high praise for efficiency, professionalism, and satisfactory moving experiences on one hand, while on the other, a significant number are extremely dissatisfied, citing poor services, dishonest practices, and damaged goods.
Recent Reviews Mention...
“overheard foreman discussing my tip which felt sketchy”
“they were efficient and courteous”
“Not good experience with the service.”
2. Punctuality
Nationwide Average: 8.07/10
Morse Moving and Storage has received mixed feedback, with numerous reports of delays, late arrivals, and missed appointments, alongside several instances of being on time or early, signaling inconsistencies in their scheduling and time management.
Recent Reviews Mention...
“Failed to show up on scheduled time.”
“Driver called en route, indicating delays.”
“They arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Morse Moving and Storage has received mixed reviews, with some customers finding their services reasonably priced and competitive, while a significant number of others report issues with high and unexpected charges.
Recent Reviews Mention...
“The prices were so reasonable”
“the experience does not reflect affordability”
“pricing was very good”
4. Communication
Nationwide Average: 7.53/10
Morse Moving and Storage has received predominantly negative feedback, highlighting issues such as poor response, lack of follow-up, and difficulty in reaching customer service, although there are a few instances of praise for their proactive and helpful communication efforts.
Recent Reviews Mention...
“Poor communication and handling of scheduling.”
“GM stopped returning emails, poor communication.”
“were always proactive and willing to help”
5. Stick to Prices
Nationwide Average: 5.99/10
Morse Moving and Storage frequently fails to adhere to their initial quotes, leading to numerous complaints about unexpected and significant additional charges.
Recent Reviews Mention...
“Charged extra $1300 unexpectedly.”
“gave an accurate estimate of the actual cost”
“talk about charging us more money for storage”
6. Speed
Nationwide Average: 8.58/10
Morse Moving and Storage experiences varied, with customers reporting instances of significant delays and inefficiencies, though there were also numerous accounts of quick and efficient service.
Recent Reviews Mention...
“Packing/loading took over 12 hours, disorganized.”
“very fast”
“finished earlier than expected”
7. Friendliness
Nationwide Average: 8.91/10
Morse Moving and Storage generally receives praise for their courteous, professional, and friendly staff, although there are notable exceptions where customers experienced unprofessional or rude behavior.
Recent Reviews Mention...
“every person was courteous and respectful”
“they are courteous”
“gentleman that came to move us were great”
8. Will Hire Again
Nationwide Average: 8.18/10
Morse Moving and Storage receives a deeply polarized customer feedback, with a significant number of customers expressing strong dissatisfaction and a reluctance to use their services again, while also having a sizable portion of customers highly recommending and expressing willingness to rehire the company.
Recent Reviews Mention...
“I don't recommend”
“would use this company again”
“Worst experience ever.”
9. Professionalism
Nationwide Average: 8.31/10
Morse Moving and Storage receives mixed feedback, with instances of commendable professionalism and dedication noted alongside significant reports of unprofessional behavior and incompetence among its team.
Recent Reviews Mention...
“Foreman's behavior was sketchy”
“organization was professional”
“Unprofessional behavior from movers and driver.”
10. Conflict Handling
Nationwide Average: 4.07/10
Morse Moving and Storage overwhelmingly receives criticism for their poor handling of issues, with numerous accounts of inadequately addressing complaints, although there are a few exceptions where they demonstrated a better level of care and resolved problems promptly.
Recent Reviews Mention...
“Terrible record keeping”
“Failed to resolve issues as promised.”
“pressured not to file a claim, felt bullied”
11. Precision & Care
Nationwide Average: 8.01/10
Morse Moving and Storage has shown inconsistent performance with numerous reports of damaged and mishandled items, despite some customers noting careful and professional service.
Recent Reviews Mention...
“Put two holes in our basement ceiling.”
“unpackaged things very safely”
“handled our items with care”
Customer Insights
Cost: $ 7147.00 from 3 reviews
Local Move Duration: 8 hours from 3 reviews
Interstate Move Duration: 21 days from 7 reviews
Great Crew Members
| Carl | very professional and fast, ensured cleaning before leaving |
| Bryce, Carl, JJ, Michael | were great and professional |
| Jerry, Doug | patient and knowledgeable with the load |
| Carl,Dylan | they were great |
| Rich | Rich is honest and cares about your move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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