Two Men and a Truck is a national full-service moving company established over 35 years ago. Based in multiple locations across the US, the company offers comprehensive home and business relocation, packing and unpacking, and junk removal services. They focus on tailoring their services to fit all moving needs. The company is well-equipped and provides professionally-trained movers to ensure a smooth moving experience. Two Men and a Truck is customer-focused and takes pride in maintaining high customer service standards. Apart from local moving, it also specializes in long-distance moving, packing services, storage, and offering moving boxes and packing supplies. For those who are seeking a moving solution in Indiana, it’s worth considering your options from movers in Portage, IN.
Two Men and a Truck
About Two Men and a Truck
Additional Cities Served: Valparaiso, Hobart, Highland, La Porte, Dyer, ChestertonShow More >
Moving Services
- Local moving
- Junk removal
- Storage
- Longdistance moving
- Packing services
- Boxes & supplies
- Furniture disposal
- Home or business renovations
- Foreclosure or eviction cleanouts
- Removal of unwanted items from garage cleaning, estate cleaning, or business cleaning
Authorized
for Interstate Moves
Last Checked: 09/06/23*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Two Men and a Truck
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Two Men and a Truck generally receives high praise for their professional and efficient service, although there are some reports of dissatisfaction regarding customer service and handling of items.
Recent Reviews Mention...
“great work by movers”
“the two guys were very polite and professional”
“they dropped my refrigerator and were unprofessional”
2. Punctuality
Nationwide Average: 8.07/10
Two Men and a Truck generally receive positive feedback for their on-time arrivals, though there are notable instances of significant delays without communication.
Recent Reviews Mention...
“they arrived an hour late”
“showed up 4.5 hours late”
“Tristan, Noah, and Cedric were on time.”
3. Affordability
Nationwide Average: 7.69/10
Two Men and a Truck receives mixed reviews with some customers finding their pricing reasonable and well worth it while others criticize them for charging more than expected and being overpriced.
Recent Reviews Mention...
“affordable”
“overcharged for short duration”
“pricing was very reasonable”
4. Communication
Nationwide Average: 7.53/10
Two Men and a Truck experiences are highly polarized, with many customers lauding the responsiveness and helpfulness of the office staff, while a significant number of others criticize the company for poor customer service and lack of follow-up.
Recent Reviews Mention...
“great communication”
“company is very disorganized in communication”
“office was able to meet our needs with date change”
5. Stick to Prices
Nationwide Average: 5.99/10
Two Men and a Truck has mixed feedback, with numerous customers reporting significant discrepancies between estimated and final costs, though some praise the company for accuracy and lack of hidden fees.
Recent Reviews Mention...
“quote wrong and damaged items”
“able to beat the estimate”
“miss calculate they’ll say oh this job needs 1 truck then turns out the job needs 3 trucks”
6. Speed
Nationwide Average: 8.58/10
Two Men and a Truck is overwhelmingly perceived as efficient and quick, with numerous customers praising the swift execution of their moves, though there are a few mentions of slow service.
Recent Reviews Mention...
“Tristan, Noah, and Cedric were quick.”
“did not take them that long”
“very quick to execute my move”
7. Friendliness
Nationwide Average: 8.91/10
Two Men and a Truck is overwhelmingly regarded as having polite, courteous, and professional staff, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“they didn't understand my concerns and left”
“the two guys were very polite”
“Tristan, Noah, and Cedric were friendly.”
8. Will Hire Again
Nationwide Average: 8.18/10
Two Men and a Truck generally receives strong endorsements for repeat service, although there is a notable minority of dissatisfied customers who express a clear reluctance to rehire or recommend.
Recent Reviews Mention...
“recommend this company and would hire again”
“would never hire this company again”
“would not recommend finding another company”
9. Professionalism
Nationwide Average: 8.31/10
Two Men and a Truck generally garners high praise for their professional, polite, and efficient service, despite a few reports of unprofessional behavior and lack of skills from some team members.
Recent Reviews Mention...
“unprofessional behavior and lack of skills”
“very professional service”
“Tristan, Noah, and Cedric were professional.”
10. Conflict Handling
Nationwide Average: 4.07/10
Two Men and a Truck has shown a generally poor ability to address and rectify customer issues effectively, with isolated instances of satisfactory resolution.
Recent Reviews Mention...
“manager didn't rectify the situation”
“not feeling hopeful about claim resolution”
“outrageous act depositing boxes on the curb and leaving”
11. Precision & Care
Nationwide Average: 8.01/10
Two Men and a Truck receives mixed reviews indicating a significant disparity in customer experiences, with numerous customers praising their meticulous attention to detail and care, while a substantial number report damage to their belongings and properties.
Recent Reviews Mention...
“they damaged my refrigerator and other items”
“nicked and dimed for everything”
“they put holes and scratched furniture”
Customer Insights
Cost: $ 1432.00 from 6 reviews
Local Move Duration: 6.75 hours from 10 reviews
Great Crew Members
Nick, Jadon | Nick and Jadon deserve a raise |
Tristan, Noah, Cedric | they made my move stress-free, on-time, and quick. |
Nick, Jayden | listened to what we needed and did a great job |
Tristan,Nick,John | very professional and quick execution |
Eddie,Zach | they did a wonderful job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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