A-1 Movers is one of the best moving companies in Des Moines. It is locally owned and operated and has been in business since 2001. With over 20 years of experience, A-1 Movers has extensive knowledge in packing and loading. Whether you're relocating within the state, or across the country, this company has the equipment to ensure the job gets done right. Specializing in both residential and commercial moves, A-1 Movers can cater to your specific needs. Their professional team works diligently to secure your belongings throughout the entire process, ensuring your items arrive safely at your new destination. As part of their commitment to excellence, A-1 Movers offer free estimates, helping you plan your move with confidence. If you're looking for expert moving services in Des Moines, IA, reach out to A-1 Movers for comprehensive support throughout your relocation process.
A-1 Movers
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About A-1 Movers
Additional Cities Served: West Des Moines, Ankeny, Urbandale, Marshalltown, Waukee, JohnstonShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Commercial Moving
- InHouse Moving
- Packing Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of A-1 Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
A-1 Movers experiences a range of feedback that leans towards negative customer experiences, with issues like poor punctuality and unprofessional service, but also receives notable praise for their exceptional service from a few satisfied customers.
Recent Reviews Mention...
“great work by movers”
“Ricky started our move professionally”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
A-1 Movers significantly struggle with timely arrivals and communication, although there are isolated incidents of them informing customers of delays.
Recent Reviews Mention...
“A1 was timely”
“they never showed up”
“showed up when promised”
3. Affordability
Nationwide Average: 7.69/10
A-1 Movers is viewed as significantly overpriced for the service they offer.
Recent Reviews Mention...
“well worth the money”
“They will steal and rob you!!”
“bill was $900 for moving a block”
4. Communication
Nationwide Average: 7.53/10
A-1 Movers have shown poor responsiveness, including not answering phone calls and inadequate follow-up on initial text messages.
Recent Reviews Mention...
“very easy to deal with”
“Would not answer the phone”
“didn't send any sort of confirmation or physical quote”
5. Stick to Prices
Nationwide Average: 5.99/10
A-1 Movers has a reputation for not showing up as agreed and overcharging customers contrary to initial promises.
Recent Reviews Mention...
“They will steal and rob you!!”
“Arrangements made but they never showed up”
“no confirmation or physical quote provided”
6. Speed
Nationwide Average: 8.58/10
A-1 Movers has mixed reviews with customers appreciating their fast and efficient service, while others criticized their tardiness and deliberate delays.
Recent Reviews Mention...
“fast working”
“DeShawn and Gerald were so fast”
“efficient in their work”
7. Friendliness
Nationwide Average: 8.91/10
A-1 Movers receives mixed feedback, with customers praising the team's thoughtfulness and friendliness, while others criticize the owner's behavior.
Recent Reviews Mention...
“easy to deal with”
“DeShawn and Gerald were friendly”
“extremely friendly and professional”
8. Will Hire Again
Nationwide Average: 8.18/10
A-1 Movers has mixed yet predominantly negative feedback, indicating a low likelihood of repeat business despite a few highly satisfied customers.
Recent Reviews Mention...
“recommend this company and would hire again”
“would hire again”
“will definitely be making referrals”
9. Professionalism
Nationwide Average: 8.31/10
A-1 Movers received mixed feedback, highlighting instances of going above and beyond contrasted with reports of unprofessional conduct and inefficiency.
Recent Reviews Mention...
“crew was professional”
“started move professionally and personable”
“conducted themselves professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
A-1 Movers consistently failed to address customer issues, ranging from not providing explanations, refusing to replace or repair damaged items, to overcharging rather than amending their mistakes.
Recent Reviews Mention...
“We never got an explanation”
“refused to replace broken TV, delayed desk repair”
“Refunded the cost for the clock repair showing responsibility”
11. Precision & Care
Nationwide Average: 8.01/10
A-1 Movers has received mixed reviews, with some customers praising their conscientious efforts, while others report significant damage to their belongings and property.
Recent Reviews Mention...
“careful with belongings”
“very careful with items”
“very careful with my furniture”
Customer Insights
Cost: $ 937.00 from 3 reviews
Local Move Duration: 2.5 hours from 7 reviews
Great Crew Members
| Ricky | very accommodating and professional |
| Ricky, DeShawn, Gerald | Ricky started move professionally, DeShawn and Gerald were fast and friendly |
| Ricky,Maliek | extremely friendly and professional, very careful with my furniture |
| Ricky | Ricky and team went above and beyond |
| Paul,Mike | extremely helpful during our move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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