Powell Express Moving and Delivery is one of the top choices for residential and commercial moves in Dubuque and neighboring communities. Started in 2002, it is fully licensed and insured to operate in Iowa. Its team of movers serving Dubuque, IA can handle any type of household, office, furniture, and room moves, with expert packing included if needed. It also offers piano moving and home deliveries with lift gate services available for oversized items such as desks, sofas, or appliances that are too heavy to lift using standard moving tools. Powell Express has the best-equipped trucks in the Tri-State Area and employs no salesperson or dispatcher that can complicate things for you when trying to schedule your move. Because of its low overhead, it can provide all of its services at very affordable rates.
Powell Express Moving / Delivery
#1 Ranked Movers in Dubuque, IA
About Powell Express Moving / Delivery
Additional Cities Served: Centralia, Platteville, Clinton, Maquoketa, DeWitt, ManchesterShow More >
Moving Services
- Packing
- Piano Moving
- Home Delivery
- Lift Gate Services
- Furniture Moves
- Room / Home / Office Moves
Awards
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Summarized Review of Powell Express Moving / Delivery
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Powell Express Moving / Delivery is frequently praised for their exceptional, professional, and efficient moving services despite isolated incidents of unprofessionalism.
Recent Reviews Mention...
“extremely kind and helpful service”
“Roger and his crew are amazing”
“truly amazing service”
2. Punctuality
Nationwide Average: 8.07/10
Powell Express Moving / Delivery generally receives high praise for their timely arrivals and prompt service, with customers repeatedly noting their on-time performance and efficient scheduling, despite a few isolated instances of delays.
Recent Reviews Mention...
“arrived promptly”
“they were prompt”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Powell Express Moving / Delivery consistently receives praise for their great value, very reasonable pricing, and affordable service in comparison to other moving and delivery options.
Recent Reviews Mention...
“Great value”
“great pricing”
“the cost was low”
4. Communication
Nationwide Average: 7.53/10
Powell Express Moving / Delivery generally excels with numerous instances of positive feedback praising professionalism, responsiveness, and clarity, though there are notable exceptions where customers experienced rudeness and unhelpfulness.
Recent Reviews Mention...
“from my first phone call, extreme pride was evident”
“Roger covered every detail efficiently”
“Roger was quick to fix a slight mix up”
5. Stick to Prices
Nationwide Average: 5.99/10
Powell Express Moving / Delivery consistently honors their initial estimates, often meeting or even coming in below the quoted prices, and exhibits integrity through actions like issuing refunds for quicker-than-expected moves and removing unexpected expenses.
Recent Reviews Mention...
“Got move done in less time than quoted”
“bill came in exactly as estimated”
“Came in right around the estimate”
6. Speed
Nationwide Average: 8.58/10
Powell Express Moving / Delivery consistently impressed customers with their quick, efficient service and ability to expedite the moving process without sacrificing care or quality, despite a single instance where the move took longer than expected.
Recent Reviews Mention...
“got everything loaded quickly”
“Quick and efficient”
“time focused”
7. Friendliness
Nationwide Average: 8.91/10
Powell Express Moving / Delivery consistently receives high praise for their exceptional kindness, professionalism, and courtesy, although there are rare instances of perceived rudeness or irritation.
Recent Reviews Mention...
“extremely kind”
“calm throughout the whole move”
“gentlemen were exceptional”
8. Will Hire Again
Nationwide Average: 8.18/10
Powell Express Moving / Delivery is highly regarded with many expressing strong intentions to recommend and rehire their services, despite a few customers indicating dissatisfaction and reluctance to engage with them in the future.
Recent Reviews Mention...
“would recommend to everyone”
“very professional, and trustworthy”
“no one else as good as these guys”
9. Professionalism
Nationwide Average: 8.31/10
Powell Express Moving / Delivery is overwhelmingly perceived as professional, with numerous mentions of the owner Roger and the team's professional conduct, hard work, and efficiency, despite a few instances of reported unprofessional behavior over the phone.
Recent Reviews Mention...
“unbelievably helpful owner implies professionalism”
“very professional”
“takes extreme pride in his business and it shows”
10. Conflict Handling
Nationwide Average: 4.07/10
Powell Express Moving / Delivery shows mixed responses, with cases of prompt refunds and patient problem-solving, as well as instances of arrogance and unaddressed issues.
Recent Reviews Mention...
“gave a partial refund promptly”
“Roger was patient with unforeseen problems”
“owner sent an arrogant email instead of fixing the issue”
11. Precision & Care
Nationwide Average: 8.01/10
Powell Express Moving / Delivery consistently receives high praise for treating customers' belongings with exceptional attention, using protective materials and techniques, although there have been a few isolated instances of damage.
Recent Reviews Mention...
“they moved things as if they were their own”
“they moved my parents' apartment with great care”
“took care when moving”
Customer Insights
Local Move Duration: 4 hours from 10 reviews
Great Crew Members
| Owner | unbelievably helpful owner implies a positive experience |
| Roger | Roger led an amazing crew |
| Roger | extreme pride in his business and careful work |
| Roger | Roger did an outstanding job |
| Roger | Roger recommended a truck size |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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