This locally owned and operated moving company has been helping residents of Des Moines, IA, move since 2015. Smooth Moves Inc provides residential and commercial moving services for houses, apartments, offices, retail stores, and more. From furniture assembly to packing, this company's wide range of moving services makes it suitable for nearly any Iowa move. Smooth Moves also sells a variety of packing supplies, including boxes, mattress covers, packing paper, and more. Whether you're moving from a one-bedroom apartment or a large estate, Smooth Move's team of professional movers is trained and dedicated to providing customers with a stress-free experience.
Smooth Moves Inc.
Ranked Top 10 Best Movers in Des Moines, IA
Exceptional
based on 547+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Smooth Moves Inc.
Additional Cities Served: West Des Moines, Ankeny, Ames, Urbandale, Waukee, JohnstonShow More >
Moving Services
- Local Moving
- Residential Moving
- Commercial Moving
- Packing Services
Awards
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Summarized Review of Smooth Moves Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.54/10
Nationwide Average: 8.44/10
Smooth Moves Inc. is overwhelmingly praised for its exceptional service, with customers consistently highlighting the professionalism, efficiency, and care the moving teams offer during the moving process.
Recent Reviews Mention...
“very pleased at every level”
“Rufus, Mike and Travis provided excellent service”
“Mostly a good experience with the service”
2. Punctuality
9.43/10
Nationwide Average: 8.07/10
Smooth Moves Inc. consistently receives praise for arriving on time or early, with only a single incident of getting lost, overall indicating a strong track record for timeliness.
Recent Reviews Mention...
“were in and out within 1.5 hours”
“They were on time”
“called me 3 hours early”
3. Affordability
9.1/10
Nationwide Average: 7.69/10
Smooth Moves Inc. is consistently praised for its reasonable, competitive pricing and for often coming in under budget, leading to high client satisfaction with the charges for their services.
Recent Reviews Mention...
“Faster and under what we thought”
“Pricing was fair”
“pricing was reasonable compared to other companies”
4. Communication
9.13/10
Nationwide Average: 7.53/10
Smooth Moves Inc. consistently excels with customers noting exceptional responsiveness, clear and informative interactions, and a commendable ability to handle concerns and changes effectively, though there is a single mention of an issue with communication about a mishap.
Recent Reviews Mention...
“Brittany was excellent to work with”
“Abby was very good at communicating with me”
“positive, responsive”
5. Stick to Prices
9.22/10
Nationwide Average: 5.99/10
Smooth Moves Inc. consistently delivers on budget, often exceeding expectations by coming in under estimate and adhering to the agreed upon timeframe, showcasing their reliability and honesty in pricing.
Recent Reviews Mention...
“the estimate I was given was spot on”
“under promise and over deliver”
“service fell within agreed timeframe and price”
6. Speed
9.67/10
Nationwide Average: 8.58/10
Smooth Moves Inc. receives high praise for their quick and efficient services, consistently completing moves faster than expected and working hard throughout the entire process, with a single negative remark about items not being moved.
Recent Reviews Mention...
“in and out within 1.5 hours”
“worked hard and fast”
“efficient”
7. Friendliness
9.74/10
Nationwide Average: 8.91/10
Smooth Moves Inc. consistently receives high praise for their team's personable nature, professional demeanor, and polite and positive attitudes, making customer experiences more enjoyable.
Recent Reviews Mention...
“Brittany was friendly and personable”
“very polite young men”
“They were very friendly”
8. Will Hire Again
9.5/10
Nationwide Average: 8.18/10
Smooth Moves Inc. is highly regarded, with pervasive recommendations and a strong likelihood that customers will seek their services again in the future, barring an isolated lower sentiment.
Recent Reviews Mention...
“I would recommend them”
“Wouldn't completely not recommend”
“Thanks again for taking great care of me”
9. Professionalism
9.52/10
Nationwide Average: 8.31/10
Smooth Moves Inc. is repeatedly praised for their professional demeanor, efficiency, and respectful, hard-working team, despite a few isolated incidents that did not meet expectations.
Recent Reviews Mention...
“Brittany was competent and patient”
“Mostly professional but some issues noted”
“hard work and fast service”
10. Conflict Handling
7.16/10
Nationwide Average: 4.07/10
Smooth Moves Inc. is highly praised for their determination to address challenges and ensure customer satisfaction, particularly recognizing an employee named Mitch for effectively resolving issues.
Recent Reviews Mention...
“Mitch took care of us and ironed everything out”
“determined to get the heavy chair inside the house”
“Mitch ironed everything out”
11. Precision & Care
9.39/10
Nationwide Average: 8.01/10
Smooth Moves Inc. generally receives high praise for their conscientious and respectful approach to moving items, though there is a singular report of scuffing to walls and floors.
Recent Reviews Mention...
“A lot of scuffs to walls and floor”
“very careful with my things”
“extremely careful with our property”
Customer Insights
Local Move Duration: 4.25 hours from 4 reviews
Great Crew Members
| Brittany | Brittany was excellent to work with: friendly, personable, available, competent, and patient |
| Rufus, Mike, Travis | provided excellent and polite service |
| Abby,Dylan,Travis | Abby was informative and responsive, Dylan and Travis worked hard and were careful |
| Mitchell, Jason, Daylon, Jordan, Dylan | thanked by name, implying great work |
| Jason, Tyson, Brant | fabulous work by this crew |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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