Simply Self Storage, based in Kansas, offers a convenient self-storage solution on State Avenue. As part of a nationwide company, they provide secure storage options to meet various personal and business needs. Although the company's history and ownership details are not available, Simply Self Storage distinguishes itself by emphasizing competitive pricing, convenient offerings, and top-notch customer service. The company ensures the safety and accessibility of stored belongings for those who need Kansas City, KS relocation services, while delivering a seamless storage experience to its clients.
Simply Self Storage
About Simply Self Storage
Additional Cities Served: Lansing
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Summarized Review of Simply Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Simply Self Storage is overwhelmingly praised for its professionalism, helpful and friendly staff, and great service, despite a few testimonials of dissatisfaction.
Recent Reviews Mention...
“great service provided”
“very friendly and efficient staff made the process great”
“Jose made my experience easy breezy”
2. Punctuality
Nationwide Average: 8.07/10
Simply Self Storage appears to struggle significantly, with numerous mentions of delayed service and leaving customers waiting, despite a solitary report of timeliness.
Recent Reviews Mention...
“service seemed a bit delayed”
“no one was there as expected”
“waited for 30 minutes, no one showed up”
3. Affordability
Nationwide Average: 7.69/10
Simply Self Storage is overwhelmingly perceived as offering very affordable and competitively priced storage options, despite a few outliers citing issues with pricing fairness and quality.
Recent Reviews Mention...
“paid too much for low quality”
“great rates make it very affordable”
“most reasonable place I ever use”
4. Communication
Nationwide Average: 7.53/10
Simply Self Storage generally provides exceptional service with numerous mentions of helpful, polite, and attentive staff, although there are isolated reports of issues regarding transparency and responsiveness.
Recent Reviews Mention...
“Nancy was very helpful and quick”
“Nancy was very helpful and sweet”
“Great customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Simply Self Storage generally disappoints customers with frequent discrepancies between what is promised and what is charged, though there's an instance where they adhered to promised price adjustments.
Recent Reviews Mention...
“this place is a scam”
“kept to promised price adjustments for services”
“raised my rate 2 months after I moved my stuff in”
6. Speed
Nationwide Average: 8.58/10
Simply Self Storage receives high praise for their fast and efficient service, with specific commendations for Derrick and Aja for ensuring remarkably quick moves.
Recent Reviews Mention...
“fast service”
“Derrick was very fast”
“Derrick was very professional and fast.”
7. Friendliness
Nationwide Average: 8.91/10
Simply Self Storage consistently demonstrates exceptional customer service, with multiple commendations for the helpful, professional, and polite demeanor of its staff, contributing to a positive customer experience.
Recent Reviews Mention...
“staff is very friendly”
“staff is very friendly”
“Jose was really helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Simply Self Storage receives overwhelmingly positive endorsements, with a significant majority of customers expressing enthusiasm and readiness to re-engage its services due to its staff, efficiency, and overall service quality.
Recent Reviews Mention...
“Love it”
“would not hire again”
“do not rent from this place”
9. Professionalism
Nationwide Average: 8.31/10
Simply Self Storage is overwhelmingly praised for its team's professionalism, particularly highlighting staff members like Derrick, who consistently deliver respectful, knowledgeable, and compassionate service, despite a few isolated complaints of unhelpfulness and unprofessionalism.
Recent Reviews Mention...
“staff is very professional”
“Derrick was knowledgeable, respectful, and compassionate”
“Derrick was very helpful”
10. Conflict Handling
Nationwide Average: 4.07/10
Simply Self Storage appears inconsistent, showing instances of immediate and effective action alongside multiple reports of unaddressed issues and lack of helpfulness.
Recent Reviews Mention...
“did not fix any issues mentioned”
“Derrick is very helpful with problems”
“district manager won't do anything”
Great Crew Members
Ginger | Ginger was very helpful |
Nancy | Nancy was very helpful with documents |
Nancy | took care of my business very quickly |
Kelli, Josh | Kelli and Josh were amazing! |
Josh | Josh cares about his services. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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