Studdard Moving and Storage is a family-owned company operating since 1931. Based in Leavenworth, Kansas, they cater to both residential and commercial sectors. A unique feature of their services is the provision of a moving concierge for every job, ensuring every process runs smoothly. The company is honored with the ProMover Designation, a reflection of their consistent commitment to professional and ethical standards.Kansas City, MO moving services include not only regular moving services but also comprehensive logistics services, accommodating clients with special circumstances. Over the years, Studdard has remained dedicated in providing a top-notch service and exceeding customer expectations on a consistent basis.
Studdard Moving and Storage
About Studdard Moving and Storage
Additional Cities Served: Overland Park, Kansas City, Olathe, St. Joseph, Shawnee, LenexaShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Concierge Moving
- Office/Industrial Moving
- Employee Relocation
- Logistics Moving Services
- Complete Logistics Services
- OnPoint Preferred Service
- Longdistance Home Moving
- Local Home Moving
Authorized
for Interstate Moves
Last Checked: 09/06/22*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Studdard Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Studdard Moving and Storage has received mixed but predominantly negative feedback, highlighting instances of excellent service but overshadowed by numerous poor experiences and dissatisfaction with their service and packing quality.
Recent Reviews Mention...
“they provide an extensive array of services with exceptional care”
“They did awesome with our move ”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Studdard Moving and Storage consistently fails to meet expected timing, with complaints ranging from arriving too early, significant delays without notification, to taking excessively long for simple tasks.
Recent Reviews Mention...
“Took no more than 10 mins each time”
“Took no more than 10 mins each time”
“showed up on time every day”
3. Communication
Nationwide Average: 7.53/10
Studdard Moving and Storage has been heavily criticized for being difficult to communicate with, not initiating contact, and showing a complete lack of communication unless prompted by customers.
Recent Reviews Mention...
“helpful staff”
“staff was helpful”
“excellent prep and discussion about issues”
4. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“met exacting standards and to the quoted price”
“charged 101% of the ESTIMATED amount ”
“offered less than 50% of claim as settlement”
5. Speed
Nationwide Average: 8.58/10
Studdard Moving and Storage is criticized for taking almost all day to complete the move, accompanied by frequent breaks.
Recent Reviews Mention...
“Took no more than 10 mins”
“Took no more than 10 mins”
“in and out quickly”
6. Friendliness
Nationwide Average: 8.91/10
Studdard Moving and Storage is highly praised, particularly for Doug and his team's very friendly approach.
Recent Reviews Mention...
“staff was helpful”
“they are friendly”
“they are friendly”
7. Will Hire Again
Nationwide Average: 8.18/10
Studdard Moving and Storage receives mixed but generally negative feedback, indicating that while some customers had excellent experiences prompting a willingness to rehire, a significant portion would not use their services again due to disappointment and poor service.
Recent Reviews Mention...
“recommend this company and would hire again ”
“would hire again”
“recommend this company and would hire again”
8. Professionalism
Nationwide Average: 8.31/10
Studdard Moving and Storage seems to have divided opinions, with some praising their efficiency and professionalism, while others criticize their handling, packing quality, and overall coordination.
Recent Reviews Mention...
“professional care indicates trained and service-oriented crew”
“overall professional service”
“crew was very professional”
9. Conflict Handling
Nationwide Average: 4.07/10
Studdard Moving and Storage generally struggles with adequately addressing damages and claims, demonstrating a notable lack of effort in communication or rectification, with a rare exception of an employee settling a claim fully.
Recent Reviews Mention...
“willing to work with me on returning at a later date”
“went above and beyond what they were suppose to do”
“Studdard resolved the issue promptly after a no-show”
10. Precision & Care
Nationwide Average: 8.01/10
Studdard Moving and Storage consistently fails to meet expectations, with numerous instances of broken and damaged items, including items marked fragile, and poor packing practices leading to further damages.
Recent Reviews Mention...
“packed and moved items properly”
“care of my family's belongings like it was their own”
“All of our goods were carefully packed, moved safely”
Great Crew Members
James | completed my delivery service with outstanding professionalism |
Greg, Jamie | Greg was very understanding and patient, Jamie tried to accommodate as best as she could |
Breanna, Cheyenne, Reggie | timely, courteous, and efficient |
David Jackson | David Jackson was present all three days and professional |
John | John Crumm calls back promptly and arranges for an estimate. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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