UNITS of Kansas City
Ranked Top 3 Best Movers in Overland Park, KS
Additional Cities Served: Kansas City, Olathe, Shawnee, Lenexa, Leawood, LibertyShow More >
Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of UNITS of Kansas City
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
UNITS of Kansas City consistently delivers exceptional service, exceeding customer expectations with their professionalism, punctuality, and outstanding customer care, making moving processes smoother and more enjoyable for their clients.
Recent Reviews Mention...
“Excellent customer service all around”
“Outstanding customer service experienced”
“excellent service”
2. Punctuality
Nationwide Average: 8.07/10
UNITS of Kansas City consistently delivers and picks up on time, with every review highlighting their ability to be timely, prompt, and adapt to schedules effectively, ensuring customer satisfaction through their reliable scheduling.
Recent Reviews Mention...
“Delivery associate on time”
“always on time”
“they were timely”
3. Affordability
Nationwide Average: 7.69/10
UNITS of Kansas City is consistently praised for being significantly more affordable than competitors, offering the best pricing, value, and rates, making it a highly favored choice for its cost-effectiveness.
Recent Reviews Mention...
“much more affordable than others”
“extremely affordable compared to their competitors”
“great price”
4. Communication
Nationwide Average: 7.53/10
UNITS of Kansas City In communication, UNITS of Kansas City consistently delivers exceptional customer service with quick response times, thorough answers to questions, and friendly interactions, making them very easy and efficient to work with.
Recent Reviews Mention...
“Excellent customer service”
“Excellent communication throughout”
“great communication”
5. Speed
Nationwide Average: 8.58/10
UNITS of Kansas City consistently receives praise for their quick drop-offs, extreme efficiency, prompt pickup and delivery, and exceeding expectations in the speed of completing moves.
Recent Reviews Mention...
“quick to drop offs”
“Extremely efficient”
“only took 15 minutes”
6. Friendliness
Nationwide Average: 8.91/10
UNITS of Kansas City consistently demonstrates exceptional warmth and professionalism, with staff and team members frequently praised for their courteous, accommodating, and genuinely pleasant interactions.
Recent Reviews Mention...
“professional and friendly”
“Nick and Carolyn were very friendly”
“Driver was very friendly and courteous”
7. Will Hire Again
Nationwide Average: 8.18/10
UNITS of Kansas City overwhelmingly receives glowing reviews, with customers consistently expressing eagerness to recommend and rehire the company for future needs.
Recent Reviews Mention...
“Highly recommend”
“recommend this company and would hire again”
“exceeded my expectations”
8. Professionalism
Nationwide Average: 8.31/10
UNITS of Kansas City consistently receives praise for their friendly, courteous, and efficient service, with repeated commendations for individual and team professionalism throughout all interactions and processes.
Recent Reviews Mention...
“professional and friendly”
“courteous and proactive”
“staff conducted themselves well”
9. Precision & Care
Nationwide Average: 8.01/10
UNITS of Kansas City consistently ensures items are meticulously handled and delivered damage-free, including special care for driveways and the smooth handling of possessions.
Recent Reviews Mention...
“did zero damage to my driveway”
“handled items carefully”
“my stuff was handled smoothly”
Great Crew Members
Nick, Carolyn | Nick went above and beyond, Carolyn was a pleasure to work with |
Tommy | Tommy was friendly and efficient |
Tommy | even helped shovel snow in my driveway |
Carolyn | made this stressful time more manageable |
Thomas | very friendly, helpful, and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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