Box Doctor Moving & Storage, based in Johnson County, has been in the moving business since 1990. The family-owned company operates from two locations, one in Overland Park, Kansas, and another in Lee's Summit, Missouri. They provide a range of moving services, including packing, shipping, and discount junk removal services. The company is known for its experienced team and competitive prices. For those who are curious about other moving options or looking to compare services and prices, it may be helpful to explore Kansas City, MO's top-rated movers. Back to Box Doctor Moving & Storage, they go above and beyond traditional moving services, offering storage of antiques, transportation of pianos, and removal of old furniture. With their owner personally handling incoming calls, customers can expect personalized service and attention to detail.
Box Doctor Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Box Doctor Moving & Storage
Additional Cities Served: Overland Park, Kansas City, Olathe, Independence, Shawnee, Blue SpringsShow More >
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Piano moving services
- Appliance moving services
- Lastminute moving services
- Furniture moving services
- Hourly moving services
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Summarized Review of Box Doctor Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Box Doctor Moving & Storage overwhelmingly disappoints customers with descriptions of service ranging from unprofessional and rude behavior to accusations of scam practices, punctuated by a few isolated positive experiences.
Recent Reviews Mention...
“very unprofessional and not to be trusted”
“unprofessional behavior and theft of goods”
“company's behavior was appalling”
2. Punctuality
Nationwide Average: 8.07/10
Box Doctor Moving & Storage generally struggles with being on time, facing numerous complaints about last-minute cancellations, delays, and no-shows, despite a few reports of timely service.
Recent Reviews Mention...
“they cancelled minutes before supposed to show up”
“they canceled minutes before supposed to show”
“They did not show up as scheduled.”
3. Affordability
Nationwide Average: 7.69/10
Box Doctor Moving & Storage is generally perceived as poor value, with most customers finding it significantly more expensive than estimated, though one did find it fit within their budget.
Recent Reviews Mention...
“collected storage fees unjustly”
“nobody can beat the price”
“will take your money with no care”
4. Communication
Nationwide Average: 7.53/10
Box Doctor Moving & Storage appears to have significant shortcomings, with numerous reports of unprofessional behavior, unresponsiveness, and rudeness overshadowing a solitary positive mention of scheduling efficiency.
Recent Reviews Mention...
“very disrespectful and non communicative”
“they hung up the phone on me”
“hung up when called to inquire and complain”
5. Stick to Prices
Nationwide Average: 5.99/10
Box Doctor Moving & Storage has a consistent record of charging significantly more than initially estimated, altering prices unexpectedly, and engaging in questionable financial practices.
Recent Reviews Mention...
“fraudulent and did not stick to agreement”
“cancelled last minute with no good explanation”
“Did not stick to scheduled moving time.”
6. Speed
Nationwide Average: 8.58/10
Box Doctor Moving & Storage has received mixed feedback, with some customers praising their quick service and others complaining about significant delays and incomplete work.
Recent Reviews Mention...
“work fast”
“worked expeditiously”
“quick and efficient move”
7. Friendliness
Nationwide Average: 8.91/10
Box Doctor Moving & Storage is generally perceived as unfriendly and unprofessional, aside from a single report of polite movers.
Recent Reviews Mention...
“very disrespectful uses bad language”
“will have an attitude for no real reason”
“Andy's behavior was rude and unprofessional”
8. Will Hire Again
Nationwide Average: 8.18/10
Box Doctor Moving & Storage overwhelmingly receives negative feedback, with most customers expressing a definitive unwillingness to use their services again.
Recent Reviews Mention...
“would definitely not hire again”
“would definitely not hire again”
“Very unprofessional and disrespectful”
9. Professionalism
Nationwide Average: 8.31/10
Box Doctor Moving & Storage is overwhelmingly criticized for the owner's and crew's unprofessional conduct, including rudeness, poor handling, and incidents serious enough to involve police intervention, despite a single review commending their professionalism.
Recent Reviews Mention...
“unprofessional behavior”
“unprofessional behavior from CEO and company”
“unprofessional, disrespectful, and sorry work ethic”
10. Conflict Handling
Nationwide Average: 4.07/10
Box Doctor Moving & Storage has consistently demonstrated an inability or unwillingness to address and rectify customer issues, ranging from communication failures to unresolved service failures.
Recent Reviews Mention...
“did not respond to messages or calls for issue resolution”
“no attempt made to rectify the situation”
“refused to compensate for damages”
11. Precision & Care
Nationwide Average: 8.01/10
Box Doctor Moving & Storage consistently receives negative feedback for damaging property, including instances of irrepairable damage to a TV, mold and missing pieces on items, furniture damaged by rain, and issues of theft and mishandling by staff.
Recent Reviews Mention...
“stole household goods and belongings”
“destroyed valuables and missing 80% of content”
“items were broken”
Great Crew Members
| Andy Flores, Mike Northrup | both did an awesome job |
| Andy, Mike | took great care and worked hard to make sure I was settled |
| Mike | Mike was great and a very respectful hard worker |
| Andy | Andy was super responsive, professional, and nice |
| Andy Flores, Mike Northrop, Blake McMullin | great work by movers, quick and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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