Established in 2008, Metro Wide Movers specializes in residential and commercial moves in Kansas and Missouri. A premier moving company in the region, the company also serves residents throughout Overland Park, KS and other nearby communities. Whether you want a single item moved, your office space, or your entire home, its moving specialists can take special care of your belongings when packing, padding and wrapping, loading, or unloading for placement in your new destination. If you need cleaning assistance, the company provides move-in and move-out cleaning services, during which its crew will clean bathrooms, kitchens, carpets, walls, and even baseboards. Metro Wide Movers also supplies dollies, trucks, and other moving equipment that is reliable and in excellent condition.
Metro Wide Movers
About Metro Wide Movers
Additional Cities Served: Kansas City, Olathe, Shawnee, Lenexa, Leavenworth, LeawoodShow More >
Moving Services
- Residential Moves
- Commercial Moves
- Long Distance Moves
- Packing and Unpacking Services
- Single Item Moving
- Loading and Unloading Services
- OnSite Moving
- Pad Wrapping
Awards
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Summarized Review of Metro Wide Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Metro Wide Movers generally receives high praise for their exceptional service and professionalism, but there are notable instances of extreme dissatisfaction among a minority of customers.
Recent Reviews Mention...
“made this first experience the BEST”
“amazing service”
“recommend this company and would use again”
2. Punctuality
Nationwide Average: 8.07/10
Metro Wide Movers consistently receives high praise for their timeliness and swift work ethic, although there were occasional discrepancies in scheduling and timing accuracy.
Recent Reviews Mention...
“They were on time”
“showed up on time”
“promptly scheduled my move on short notice”
3. Affordability
Nationwide Average: 7.69/10
Metro Wide Movers is highly regarded for offering competitive, reasonable, and very affordable pricing, with the majority of clients expressing positivity about the cost of their services, although there are isolated complaints of pricing discrepancies.
Recent Reviews Mention...
“price was competitive and fair”
“very reasonable price quote”
“reasonable”
4. Communication
Nationwide Average: 7.53/10
Metro Wide Movers generally receives praise for excellent customer service, responsiveness, and thorough communication across various channels, though there are notable instances of dissatisfaction due to rudeness, unresponsiveness, and poor post-move contact.
Recent Reviews Mention...
“customer service is excellent”
“fast and informed communication”
“communication was excellent”
5. Stick to Prices
Nationwide Average: 5.99/10
Metro Wide Movers has received mixed feedback, with some customers appreciating their honesty and adherence to quotes, while others criticize them for unexpected charges and discrepancies between quoted and final prices.
Recent Reviews Mention...
“final actual cost at or below quoted price”
“said no charge then asked for payment”
“told that I will be charged the minimum anyway.”
6. Speed
Nationwide Average: 8.58/10
Metro Wide Movers is overwhelmingly recognized for their efficiency and quick service, completing moves well under the estimated times, with only a few instances of delays reported.
Recent Reviews Mention...
“Quick, hassle-free”
“came in under the estimated time”
“completed move efficiently”
7. Friendliness
Nationwide Average: 8.91/10
Metro Wide Movers generally receives high praise for their courteous, professional, and friendly staff, though there are a few instances of negative feedback regarding rudeness and unprofessional behavior.
Recent Reviews Mention...
“friendly, laid back but professional”
“did the job with a smile”
“crew was courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Metro Wide Movers appears to have a majority of customers expressing high satisfaction and an eagerness to reuse and recommend their services, despite a few customers reporting negative experiences.
Recent Reviews Mention...
“would use them again”
“I actually went with them again”
“will be our only call if we move again”
9. Professionalism
Nationwide Average: 8.31/10
Metro Wide Movers generally receives high praise for their laid-back yet professional attitude, with clients appreciating their efficiency, politeness, and teamwork, despite a few reports of unprofessional conduct by some staff members.
Recent Reviews Mention...
“very laid back but professional”
“crew was professional”
“crew was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Metro Wide Movers shows a polarized reputation with some customers appreciating their exceptional remedial efforts, while a significant portion of others express dissatisfaction with the company's lack of appropriate responses and ineffective problem resolutions.
Recent Reviews Mention...
“went above and beyond”
“reduced cost but didn't match promise”
“company has not responded to issues”
11. Precision & Care
Nationwide Average: 8.01/10
Metro Wide Movers generally receives high praise for their careful and attentive handling of customers' belongings, with multiple reports of diligent protection and maintenance of items' condition, though there are a few isolated incidents of damage or loss reported.
Recent Reviews Mention...
“nothing broke”
“transported furniture and belongings with care”
“careful with our stuff”
Customer Insights
Local Move Duration: 2.5 hours from 7 reviews
Great Crew Members
Andrew, Jacob | did an amazing job, very professional |
Adam, Jacob, Hutch | amazing service and did it with a smile |
John, Isaiah | they were courteous and professional |
Cody, Adam, Dusty, Isaiah | Each were amazing and took the stress out of our move |
Scott, Adam, Dustin | phenomenal job and super attentive to detail |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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