Coleman American Moving Services, Inc. has been providing local, long-distance, and international moving services since 1914. The company is headquartered in Midland City, Alabama, and has a well-developed network of locations throughout the United States, including in Kansas City, MO. Coleman offers residential, commercial, international, and corporate relocation services, as well as specialized transportation for high-value products. With over a century of experience in the moving industry, Coleman is committed to safe, simple, and stress-free moving experiences for families, businesses, and employees, emphasizing trust, respect, and dependability.
Coleman American Moving Services, Inc.
Good
based on 1286+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Coleman American Moving Services, Inc.
Additional Cities Served: Overland Park, Kansas City, Olathe, Lawrence, Shawnee, LenexaShow More >
Moving Services
- Residential Moving
- Commercial Moving
- International Moving
- Corporate Relocation
- Long Distance Moving
- Local Moving
- HighValue Products Transportation
- Office Moving
- Storage Services
- Moving & Storage for Military & Government
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 09/06/22*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Coleman American Moving Services, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.13/10
Nationwide Average: 8.44/10
Coleman American Moving Services, Inc. receives mixed reviews, with some customers highlighting exceptional service and teamwork, while many others report significant issues related to service quality, timeliness, and handling, resulting in predominantly negative experiences.
Recent Reviews Mention...
“service was perfect”
“Shea and Denise did an awesome job”
“great work by movers”
2. Punctuality
7.81/10
Nationwide Average: 8.07/10
Coleman American Moving Services, Inc. consistently fails to meet delivery and service times, with customers reporting significant delays in packing, delivery, and move-in schedules, and issues with timely navigation to destinations.
Recent Reviews Mention...
“On time and efficient”
“timely on arrival”
“Xavier and Jarvis were prompt”
3. Affordability
6.17/10
Nationwide Average: 7.69/10
Coleman American Moving Services, Inc. is criticized for being exceptionally expensive, with customers feeling overcharged for services and inadequately compensated for damages.
Recent Reviews Mention...
“for the price, they are decent”
“great compensation”
“Very competitive rates”
4. Communication
8.15/10
Nationwide Average: 7.53/10
Coleman American Moving Services, Inc. appears to struggle with responsiveness and effective communication, with customers often facing issues such as difficulty in getting callbacks, unresponsiveness to claims, and poor follow-up, despite a few instances of positive interactions.
Recent Reviews Mention...
“very patient and explained the process very well”
“communicated very well each step of the process”
“great customer service”
5. Stick to Prices
4.94/10
Nationwide Average: 5.99/10
Coleman American Moving Services, Inc. has a consistent record of charging unexpected additional fees, including significant price changes long after services have been rendered and billing for typically complimentary services.
Recent Reviews Mention...
“unlikely to be surprised with a much higher bill”
“Tony Hamam stuck to quoted prices”
“Adjustments were made with no additional payment”
6. Speed
9.23/10
Nationwide Average: 8.58/10
Coleman American Moving Services, Inc. is criticized for being exceptionally slow, with customers experiencing full day packing times, lengthy moves for small apartments, and slow delivery that caused inconvenience.
Recent Reviews Mention...
“worked fast”
“very efficient, thorough and speedy”
“worked quickly”
7. Friendliness
9.74/10
Nationwide Average: 8.91/10
Coleman American Moving Services, Inc. exhibits mixed reviews, showcasing instances of professionalism and helpfulness alongside reports of rude and erratic behavior.
Recent Reviews Mention...
“very pleasant to work with”
“were very professional and respectful”
“Misael and Antonio provided wonderful service.”
8. Will Hire Again
9.13/10
Nationwide Average: 8.18/10
Coleman American Moving Services, Inc. seems to face significant challenges, with a notable majority of customers expressing strong reluctance or outright refusal to use their services again, despite a very few highly satisfied customers.
Recent Reviews Mention...
“would definitely hire Shea and Denise again”
“would hire again”
“would hire again”
9. Professionalism
9.25/10
Nationwide Average: 8.31/10
Coleman American Moving Services, Inc. exhibits a stark divide between exceptional performances and critical lapses in professionalism, ranging from excellent teamwork & organization to instances of negligence and unprofessional behavior.
Recent Reviews Mention...
“conducted themselves very professionally”
“crew was professional”
“very professional and respectful”
10. Conflict Handling
3.12/10
Nationwide Average: 4.07/10
Coleman American Moving Services, Inc. shows a consistently poor approach, evidenced by their failure to act on claims, fix damages, or satisfactorily resolve issues related to service and insurance claims.
Recent Reviews Mention...
“helpful in tracking down misplaced items”
“quick to point out issues”
“went above and beyond expectations”
11. Precision & Care
8.56/10
Nationwide Average: 8.01/10
Coleman American Moving Services, Inc. frequently receives negative feedback for damaging items, including fragile and antique pieces, with only a couple of instances where items were handled carefully.
Recent Reviews Mention...
“careful with items during move”
“they care about their job and packing properly”
“All of our items arrived safe and sound”
Customer Insights
Interstate Move Duration: 11 days from 5 reviews
Great Crew Members
| Shea, Denise | Shea and Denise were awesome and professional |
| Misael, Antonio, Oscar | service was perfect, professionally handled |
| Misael, Antonio, Oscar | very professional and communicated well |
| Misael,Antonio | did a great job |
| Misael, Antonio | great service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Coleman American Moving Services, Inc.
12905 Shawnee Mission Pkwy, Shawnee, KS, 66216
(877) 693-7060
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