Founded in 2019, Jack Rabbit Express Delivery and Transport makes its mark as "the easiest way to move, deliver and assemble anything!" Offering Kansas moving services around the clock in the Wichita area, Jack Rabbit is there for you when you need a quick pick up and delivery within the Kansas region. With experienced movers serving Wichita, KS, the Jack Rabbit team is all set to help you when your vehicle just doesn't cut it. Moreover, those confusing assembly instructions for your exercise equipment, medical equipment, furniture, or playground, will no longer haunt you. Jack Rabbit assembles them all professionally, assuring a smooth Kansas move for you, no matter if it is a residential or a commercial move. With Jack Rabbit, anticipate a safe and successful moving experience!
Jack Rabbit Express Delivery and Transportation
Ranked Top 10 Best Movers in Wichita, KS
Moving Services
- Pick Up & Deliver
- Assemble
- Relocate
- Move
Awards
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Summarized Review of Jack Rabbit Express Delivery and Transportation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Jack Rabbit Express Delivery and Transportation is highly praised for its exceptional service, professionalism, and efficiency, despite a few reports of damages and dissatisfaction among a multitude of positive feedback.
Recent Reviews Mention...
“simple and easy process”
“Was really happy with their customer service”
“amazing service”
2. Punctuality
Nationwide Average: 8.07/10
Jack Rabbit Express Delivery and Transportation is consistently recognized for their timeliness, with numerous customers praising their on-time delivery and early arrivals, despite a single report of a late delivery.
Recent Reviews Mention...
“On time”
“Came right on time”
“my delivery was late by 45 minutes”
3. Affordability
Nationwide Average: 7.69/10
Jack Rabbit Express Delivery and Transportation is consistently recognized for offering great value, very reasonable and competitive prices, and is perceived as highly affordable by customers, despite a singular complaint about excessive charges for additional miles.
Recent Reviews Mention...
“very affordable”
“great prices”
“very affordable”
4. Communication
Nationwide Average: 7.53/10
Jack Rabbit Express Delivery and Transportation generally provides excellent customer service, with multiple affirmations of responsiveness, clarity, and helpfulness, although a few instances of overlooked emails and forgotten orders have occurred.
Recent Reviews Mention...
“great customer service”
“sent 2 other emails since and got no response”
“easy scheduling”
5. Stick to Prices
Nationwide Average: 5.99/10
Jack Rabbit Express Delivery and Transportation consistently honors their initial quotes, offering discounts for damages, delivering on promises without hidden fees, and maintaining a high level of customer satisfaction.
Recent Reviews Mention...
“worked to set up a discount for damage”
“delivered on all of his promises”
“there were no hidden fees”
6. Speed
Nationwide Average: 8.58/10
Jack Rabbit Express Delivery and Transportation consistently earns high praise for their quick, efficient service, although there were occasional mentions of taking breaks.
Recent Reviews Mention...
“got my order to me in a very timely fashion”
“they were quick”
“kept taking breaks”
7. Friendliness
Nationwide Average: 8.91/10
Jack Rabbit Express Delivery and Transportation consistently receives praise for their polite, courteous, and professional team, often noted for their kind behavior and the effort they put into making customers feel at ease with humor and helpfulness.
Recent Reviews Mention...
“Very friendly”
“were polite”
“they can have an attitude all they want”
8. Will Hire Again
Nationwide Average: 8.18/10
Jack Rabbit Express Delivery and Transportation receives overwhelmingly positive feedback for repeat service and recommendations, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“recommend this company and would hire again”
“Highly recommend”
“would use them again for all their services”
9. Professionalism
Nationwide Average: 8.31/10
Jack Rabbit Express Delivery and Transportation generally receives high praise for their professional conduct and customer service, despite a few isolated complaints regarding behavior and accidents.
Recent Reviews Mention...
“professional”
“2 movers can't read passed 5th grade level”
“professional behavior”
10. Conflict Handling
Nationwide Average: 4.07/10
Jack Rabbit Express Delivery and Transportation has shown mixed responses, with both high praise for exceptional service recovery and criticism for inadequate reactions to customer grievances.
Recent Reviews Mention...
“no response to sent photos and evidence”
“made a huge exception to deliver after hours”
“rectifying a situation out of their control”
11. Precision & Care
Nationwide Average: 8.01/10
Jack Rabbit Express Delivery and Transportation generally receives high praise for their careful handling of goods, despite a few reports of scratches and breakages.
Recent Reviews Mention...
“They handled my new couch with care”
“few items got scratched”
“wooden floor was scratched with the couch”
Great Crew Members
| Jack | Jack made our family move easy |
| Mike, Andrew | Mike and Andrew were super kind and helpful |
| Chris, Bishop | amazing job delivering and setting up items. |
| Chris, Jace | fantastic help and very respectful |
| Chris M., Andrew | great care and pride in their work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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