Thomas Transfer & Storage Co, Inc.'s original Emporia location was founded in 1945. This Kansas moving company took its vast years of experience to develop more locations, and now proudly serves the families of Wichita. These experienced movers serving Wichita, KS have a variety of specialty equipment and a well-trained team of personnel. This company moves businesses and homes of all sizes, locally and around the globe! Thomas Transfer Storage & Co, Inc. conducts a comprehensive pre-move planning process to get the details right and guarantee a smooth move. Other moving services the company offers include full-service packing, fine art crating, storage, and online shipment tracking.
Thomas Transfer & Storage Co.,Inc.
Moving Services
- Local Movers
- Long Distance Movers
- International Movers
- Commercial Movers
- Office Movers
- Storage
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Thomas Transfer & Storage Co.,Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.57/10
Nationwide Average: 8.44/10
Thomas Transfer & Storage Co.,Inc. is frequently praised for exceptional service and professionalism, though it faces occasional criticism regarding customer service and handling of items.
Recent Reviews Mention...
“Great experience and would use this company again”
“packers were good and extremely thankful for the help”
“wonderful experience with the service”
2. Punctuality
7.63/10
Nationwide Average: 8.07/10
Thomas Transfer & Storage Co.,Inc. generally receives positive feedback for their on-time arrivals and timely service, despite a few instances of missed delivery promises and being late.
Recent Reviews Mention...
“Arrived on time”
“arrived right on time”
“team showed up when they said they would”
3. Affordability
5.41/10
Nationwide Average: 7.69/10
Thomas Transfer & Storage Co.,Inc. receives a mixed sentiment as some customers feel the service is overpriced, while others praise the company for its fair and competitive pricing.
Recent Reviews Mention...
“should have a better value for what they charge”
“move was incredibly expensive”
“great price”
4. Communication
7.29/10
Nationwide Average: 7.53/10
Thomas Transfer & Storage Co.,Inc. generally receives praise for being polite, responsive, and effective in explaining processes, although there are noted instances of unprofessionalism and rudeness from some staff members.
Recent Reviews Mention...
“wonderful to work with, super polite”
“prompt response from Brian, great communication by team”
“did not communicate professionally”
5. Stick to Prices
2.86/10
Nationwide Average: 5.99/10
Thomas Transfer & Storage Co.,Inc. has a reputation for not honoring their original quotes, with frequent reports of misquoting weights, mishandling claims, and pre-emptively marking items as damaged, although there was a single instance where they provided an accurate quote.
Recent Reviews Mention...
“marked everything as damaged pre-emptively”
“denied almost all claims”
“misquoted weight significantly”
6. Speed
8.54/10
Nationwide Average: 8.58/10
Thomas Transfer & Storage Co.,Inc. is predominantly praised for their rapid and efficient service, although there were a few instances of significant delays reported.
Recent Reviews Mention...
“they were fast”
“got everything done much faster than expected”
“Moved so quickly”
7. Friendliness
8.57/10
Nationwide Average: 8.91/10
Thomas Transfer & Storage Co.,Inc. generally receives glowing reviews for their polite, professional, and courteous staff, despite a few instances of reported rudeness.
Recent Reviews Mention...
“super polite and great to work with”
“by far the BEST moving team”
“they were friendly”
8. Will Hire Again
8.08/10
Nationwide Average: 8.18/10
Thomas Transfer & Storage Co.,Inc. enjoys overwhelmingly positive customer feedback with numerous clients expressing a desire to rehire the company, though there are some isolated incidents of dissatisfaction.
Recent Reviews Mention...
“Would certainly use this company again”
“would definitely hire again”
“highly recommend and would hire again”
9. Professionalism
8.24/10
Nationwide Average: 8.31/10
Thomas Transfer & Storage Co.,Inc. generally receives praise for its professional, polite, and hardworking team, although a few customers reported instances of rude and unprofessional behavior.
Recent Reviews Mention...
“did a great job throughout”
“team conducted themselves excellently”
“crew demonstrated professionalism”
10. Conflict Handling
3.64/10
Nationwide Average: 4.07/10
Thomas Transfer & Storage Co.,Inc. appears to have a mixed track record, with some customers praising their efforts to take responsibility and go above and beyond while several others express dissatisfaction due to unfulfilled promises, denied responsibilities, and frustration with unresolved issues.
Recent Reviews Mention...
“needs to take corrective actions”
“still missing many items and very frustrated”
“Never did what was promised to resolve the claim.”
11. Precision & Care
7.21/10
Nationwide Average: 8.01/10
Thomas Transfer & Storage Co.,Inc. generally receives positive feedback for meticulous packing and respectful treatment of belongings, although there are some reports of damage and mishandling that cause concern.
Recent Reviews Mention...
“All of my stuff arrived undamaged”
“extra care wrapping and packing valuables”
“a few items were broken but acceptable”
Customer Insights
Interstate Move Duration: 6 days from 7 reviews
Great Crew Members
| Mary | came to the rescue and saved the day |
| Sam, Paige, Mary | spent extra care, were wonderful to work with |
| Brian, Ashlee | prompt response and great team leadership |
| Dan | very professional and worked very efficiently |
| Donald, Bryan, Tim, Jack | were courteous and patient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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