Pack Mule Moving is a locally owned and operated moving company in Brooks, Kentucky. In business for over 20 years, it has the experience and expertise to handle relocations of all sizes and any move within a 150-mile radius. These reliable movers offer comprehensive residential and commercial moving services, including packing, loading, and unloading. If you're browsing Louisville, KY movers and need a labor-only moving crew, Pack Mule can also accommodate customers who have their own rental truck or those who just need help rearranging heavy furniture inside their homes. Happy customers are this team’s best advertisement. They provide a 100% satisfaction guarantee on all services, so if you are not pleased with their work, let them know, and they will make it up to you until you are. Pack Mule Moving offers competitive pricing and free consultations.
Pack Mule Moving
Ranked Top 3 Best Movers in Louisville, KY
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Pack Mule Moving
Additional Cities Served: Georgetown, Elizabethtown, Frankfort, Jeffersontown, Franklin, RadcliffShow More >
Moving Services
- Residential Home and Apartment Moving
- Labor Only Moves / Loading / Unloading
- Commercial Business Relocation Moves
- Senior Assisted Living Moves
- Local and Long Distance Furniture Delivery
- Furniture Assembly
- Moving and Packing
- Storage Units
- Junk Removal / Move In / Move Out Cleanout
- Piano Moves
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Pack Mule Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Pack Mule Moving is consistently praised as being exceptionally professional, efficient, and reliable, with customers expressing high satisfaction and recommending their services for providing seamless, careful, and outstanding moving experiences.
Recent Reviews Mention...
“incredibly professional and kind”
“move went well”
“Pack Mule Moving provided everything desired in a moving company”
2. Punctuality
Nationwide Average: 8.07/10
Pack Mule Moving is highly regarded for being on time and communicative, with consistent reports of timely arrivals and only a rare mention of a delay.
Recent Reviews Mention...
“On time”
“they came on time”
“were on time, received notification when on their way”
3. Affordability
Nationwide Average: 7.69/10
Pack Mule Moving is consistently praised for its reasonable pricing, offering great value and cost-effectiveness that often exceeds expectations compared to their competitors.
Recent Reviews Mention...
“most reasonable priced”
“value for money”
“Best prices in town”
4. Communication
Nationwide Average: 7.53/10
Pack Mule Moving consistently receives praise for their responsiveness, clear communication, and exceptional customer service, displaying dedication in coordinating moves and informing clients throughout the process, despite a few instances of miscommunication.
Recent Reviews Mention...
“owner was quick and responsive”
“efficient, respectful, communication about arrival”
“In touch to our specific move”
5. Stick to Prices
Nationwide Average: 5.99/10
Pack Mule Moving consistently honors their initial estimates, avoids unnecessary delays to increase charges, and provides overestimates to prevent any unexpected costs, indicating a high level of customer appreciation for their pricing transparency and adherence.
Recent Reviews Mention...
“did not try to take their time to charge more”
“accurately estimated on time/pricing”
“agreed to cost and no mention of change”
6. Speed
Nationwide Average: 8.58/10
Pack Mule Moving consistently receives high praise for fast, efficient, and thorough moving services, evidencing their ability to execute moves quickly without sacrificing quality even under challenging conditions.
Recent Reviews Mention...
“quick and efficient move with their moving tools”
“efficient service”
“moved quickly and efficiently”
7. Friendliness
Nationwide Average: 8.91/10
Pack Mule Moving consistently demonstrates exceptional courtesy, professionalism, and a warm, engaging attitude in their interactions, earning them significant appreciation from clients.
Recent Reviews Mention...
“incredibly kind”
“they are friendly and hardworking”
“respectful and provided fantastic service”
8. Will Hire Again
Nationwide Average: 8.18/10
Pack Mule Moving has overwhelmingly positive testimonials with customers frequently expressing high satisfaction, strong recommendations, and intentions to use their services in the future, though there is a single instance of a customer who would not rehire due to a lack of response.
Recent Reviews Mention...
“Would absolutely hire again”
“highly recommend them and plan to use again”
“highly recommend and plan to use them again”
9. Professionalism
Nationwide Average: 8.31/10
Pack Mule Moving consistently demonstrates exceptional professionalism, as evidenced by the crew's impressive work ethic, courteousness, and efficiency, all of which has deeply impressed their clientele.
Recent Reviews Mention...
“incredibly professional”
“very professional behavior”
“overall fantastic service”
10. Conflict Handling
Nationwide Average: 4.07/10
Pack Mule Moving is highly committed, going above and beyond to ensure customer satisfaction, including making amends for any damages and proactively addressing unforeseen issues like vehicle leaks.
Recent Reviews Mention...
“made suggestions when my truck sprung a leak”
“assured to make it right if anything broke”
“went above and beyond to accommodate”
11. Precision & Care
Nationwide Average: 8.01/10
Pack Mule Moving consistently receives high praise for meticulously wrapping, protecting, and moving items without causing any damage, demonstrating their professionalism and attentiveness in ensuring client possessions are treated with utmost respect and care.
Recent Reviews Mention...
“very careful and thorough in moving all of my goods”
“wrapped everything and moved furniture with care”
“wrapped everything well and moved furniture very carefully”
Great Crew Members
| Harold,Jeremiah | Thank you so much Harold and Jeremiah |
| Dustin, Jeremiah | Dustin and Jeremiah are amazing |
| Howard, Jeremiah | Howard and Jeremiah were excellent |
| Brandon | Brandon made everything seem seamless |
| Brandon | deserve praise for amazing work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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