Firefighters Move U is a trusted moving company based in Lexington, Kentucky. Owned and operated by local firefighters, paramedics, and military veterans, the company provides residential and commercial moving services across Kentucky. Their services include packing and organizing, ensuring customers can experience a stress-free move. The team comprises off-duty firefighters and trusted friends, ensuring customers can have peace of mind that their possessions are in safe hands. Their focus on customer service, attention to detail, and dedication to providing high-quality services sets them apart from other moving companies.
Firefighters Move U KY
#1 Ranked Movers in Lexington, KY
About Firefighters Move U KY
Additional Cities Served: Richmond, Georgetown, Nicholasville, Frankfort, Winchester, DanvilleShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Packing & Organizing
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Firefighters Move U KY
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Firefighters Move U KY provided a wonderful moving experience indicative of high satisfaction.
Recent Reviews Mention...
“Josh and John did great work”
“Outstanding service quality”
“Best moving experience ever had”
2. Punctuality
Nationwide Average: 8.07/10
Firefighters Move U KY consistently demonstrates exceptional timeliness, exemplified by their practice of calling ahead of arrival and even showing up early.
Recent Reviews Mention...
“they were right on time”
“The movers were on time.”
“punctual”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“no hidden fees implies affordability”
“Transparent and simple pricing implies affordability”
“more affordable than others used before”
4. Communication
Nationwide Average: 7.53/10
Firefighters Move U KY is praised for being friendly and maintaining good communication throughout.
Recent Reviews Mention...
“great customer service”
“The booking lady was extremely helpful”
“pleased with the scheduling process”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“no hidden fees implies sticking to quoted prices”
“Transparent pricing implies sticking to quoted prices”
“clearly set expectations for pricing and procedures”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“worked hard and fast”
“they were very fast”
“Dustin and David were speedy”
7. Friendliness
Nationwide Average: 8.91/10
Firefighters Move U KY consistently receives praise for their exceptional team who display remarkable friendliness to all.
Recent Reviews Mention...
“they are friendly”
“Billy and Josh made move enjoyable implies friendliness”
“Sara, Sue, Karen, Josh, and Dustin are friendly and fun”
8. Will Hire Again
Nationwide Average: 8.18/10
Firefighters Move U KY evidently has a highly satisfied clientele who would choose their moving services for future needs.
Recent Reviews Mention...
“would definitely hire again”
“will only use Firefighters Move U in the future”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“were professional”
“professional all the way”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“went above and beyond in repairing pre-damaged items”
“went above and beyond”
“went the extra mile to take apart and reassemble a piece”
11. Precision & Care
Nationwide Average: 8.01/10
Firefighters Move U KY has received praise for taking great care in unloading customer items.
Recent Reviews Mention...
“Josh and Dustin made repairs to already damaged items”
“very careful with our furniture.”
“they wrapped and covered the furniture”
Customer Insights
Local Move Duration: 7 hours from 7 reviews
Great Crew Members
Billy, Josh | made my move actually enjoyable, great customer service |
Josh, John | worked well together and were efficient |
John,Mike | John and Mike were awesome |
Dustin, David | Dustin and David were professional and speedy |
Sara, Sue, Karen, Josh, Dustin | Sara, Sue, and Karen were efficient. Josh and Dustin assembled furniture and made repairs |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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