Established in 2012 in Louisville, DZ Moving and Storage offers secure storage facilities and efficient short and long-distance moving services across the country. Committed to making your next move your best move, it helps the local Louisville community and its neighboring areas with residential and commercial relocations. Providing high-quality end-to-end service, this family-owned mover has served almost 3,000 satisfied customers. With years of expertise and experience in the industry, DZ Moving also offers specialized white-glove service, including packing and shipping heavy and fragile items, performing cost-effective and reliable final mile deliveries for businesses, and carrying out quality inspections for warehouses.
DZ Moving and Storage
based on 1588+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About DZ Moving and Storage
Additional Cities Served: Jeffersonville, Frankfort, Jeffersontown, Radcliff, Clarksville, ShelbyvilleShow More >
Moving Services
- Residential Moving
- Office Moving
- LongDistance Moving
- Storage
Kentucky Moving License
Active
Last Checked: 06/09/22USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of DZ Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.26/10
Nationwide Average: 8.44/10
DZ Moving and Storage garners a mix of criticism for poor customer service and damage to items but is predominantly praised for its professionalism, efficiency, and satisfactory moving experiences.
Recent Reviews Mention...
“rating should be -2, extremely dissatisfied”
“negligible care for my items”
“terrible experience”
2. Punctuality
7.08/10
Nationwide Average: 8.07/10
DZ Moving and Storage generally has a positive reputation for being on time, though there are notable exceptions where they were significantly late or did not show up at all.
Recent Reviews Mention...
“started late at 9:15am”
“no call ahead”
“promised at 9 am, canceled, and late at 2 pm”
3. Affordability
8.15/10
Nationwide Average: 7.69/10
DZ Moving and Storage is overwhelmingly praised for its reasonable and competitive pricing, with many customers highlighting the company's fair rates and great value, despite a few noting higher-than-expected costs.
Recent Reviews Mention...
“rates were very fair”
“charged a reasonable amount”
“was going over my budget”
4. Communication
5.87/10
Nationwide Average: 7.53/10
DZ Moving and Storage experiences significant polarities in customer feedback, with numerous reports of unresponsiveness and poor interaction contrasted by equally numerous accounts of excellent communication, professionalism, and responsiveness, especially praising individual staff members for their exceptional service.
Recent Reviews Mention...
“did not inform me about missing items until too late”
“Terrible customer service”
“no return calls or response to multiple contact attempts”
5. Stick to Prices
5.77/10
Nationwide Average: 5.99/10
DZ Moving and Storage has a mix of customer feedback, with many praising their transparency and adherence to initial quotes, while a significant number of others criticize them for hidden fees and significant discrepancies between quoted and final charges.
Recent Reviews Mention...
“no hidden fees or travel time”
“I ended up owing them money”
“quoted price of 700, billed 1120 and charged 1187”
6. Speed
8.33/10
Nationwide Average: 8.58/10
DZ Moving and Storage overwhelmingly receives praise for its quick and efficient service, despite a few reports of slower-than-expected moves.
Recent Reviews Mention...
“tremendously slow move”
“taking more time to move, possibly due to being tired”
“packed up my apartment quickly”
7. Friendliness
9.16/10
Nationwide Average: 8.91/10
DZ Moving and Storage overwhelmingly receives praise for their polite, professional, and amiable staff, despite a few criticisms about rudeness and unprofessional behavior.
Recent Reviews Mention...
“rude management”
“polite movers”
“courteous”
8. Will Hire Again
7.96/10
Nationwide Average: 8.18/10
DZ Moving and Storage has a notably divided customer base with a significant portion expressing strong loyalty and intent to reuse their services, while another notable segment vehemently discourages rehiring due to various grievances.
Recent Reviews Mention...
“would NEVER use this company”
“would definitely not hire again”
“would not hire again”
9. Professionalism
7.9/10
Nationwide Average: 8.31/10
DZ Moving and Storage generally receives high praise for its professionalism, despite some instances of dissatisfaction regarding unprofessional behavior and mishandling.
Recent Reviews Mention...
“unprofessional behavior throughout”
“Thanks for your professionalism”
“Highly unprofessional!”
10. Conflict Handling
2.74/10
Nationwide Average: 4.07/10
DZ Moving and Storage predominantly shows a lack of responsiveness or proactive measures to address and rectify damages and grievances, although a few reports highlight instances where they significantly went out of their way to make amends.
Recent Reviews Mention...
“offered to pay for the stolen sign”
“no response or willingness to address damages”
“Did not make any attempt to rectify the situation”
11. Precision & Care
7.06/10
Nationwide Average: 8.01/10
DZ Moving and Storage has received mixed feedback, with numerous customers praising their attentiveness and conscientiousness in ensuring no damage, while a significant number of others have reported damage to their belongings and property.
Recent Reviews Mention...
“took sign out and stuck it to dashboard”
“walls damaged, furniture scuffed, TVs and dryer damaged”
“worked conscientiously with no damages”
Customer Insights
Cost: $ 1258.00 from 4 reviews
Hourly Minimum: 2 hours from 4 reviews
Local Move Duration: 3 hours from 10 reviews
Interstate Move Duration: 2 days from 4 reviews
Great Crew Members
| Richard, James | Richard and James damaged my TV |
| DZ | quick, efficient and courteous |
| Aaron | Aaron took the time to contact me and allowed to check cargo |
| Stan | Stan was willing to help on short notice |
| Aaron | Aaron went above and beyond |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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