Since 1961, ILS Relocation has been helping families and businesses move locally across towns and over long distances outside of state borders. It is a full-service, family-owned mover with the latest technology and equipment in logistics and communication. Located in Louisville, KY, ILS Relocation has a highly trained staff of drivers, movers, packers, and coordinators to make your move worry-free. They are fully licensed, insured, and known for their personalized care and attention to detail, which set them apart from the competition. ILS Relocation offers residential, commercial, and corporate moves with guaranteed pickup dates and upfront pricing. It also provides packing and unpacking options and secure storage solutions at its DOD-approved warehouse facilities. Estimates are always free. You will know how much your move will cost before the job begins, so there will be no unpleasant surprises later on.
ILS Relocation
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About ILS Relocation
Additional Cities Served: Lexington, Elizabethtown, Jeffersontown, Radcliff, St. Matthews, DanvilleShow More >
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Storage Services
- Packing Services
- Debris Removal
- Moving and Packing Supplies
- ClimateControlled Storage
- Custom Crating
- Senior Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
Have feedback for ILS Relocation?
Error. Please try again later.
Summarized Review of ILS Relocation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
ILS Relocation consistently receives acclaim for its exceptional moving services, professional and efficient crew, and the ability to exceed customer expectations, with only a few instances of less positive feedback.
Recent Reviews Mention...
“Tyler and Mike provided excellent service”
“great job by Mathew, Jemal, and Skyler”
“fantastic move for me”
2. Punctuality
Nationwide Average: 8.07/10
ILS Relocation consistently receives high praise for their timeliness and reliable communication regarding arrival times, with almost all reviews emphasizing their promptness and only one instance of a no-show mentioned.
Recent Reviews Mention...
“Tyler and Mike were prompt”
“they were prompt”
“they were on time”
3. Communication
Nationwide Average: 7.53/10
ILS Relocation generally excels with frequent praise for their responsive, detailed, and informative interactions, although there are a few instances of reported poor communication and customer service issues.
Recent Reviews Mention...
“did not communicate very well”
“highly productive communicators”
“answered all my questions”
4. Speed
Nationwide Average: 8.58/10
ILS Relocation consistently receives praise for their highly efficient, quick, and effective moving services, underlined by numerous positive experiences of expeditious packing and loading.
Recent Reviews Mention...
“quick and efficient team”
“worked fast”
“packed up everything super fast”
5. Friendliness
Nationwide Average: 8.91/10
ILS Relocation consistently receives praise for their professional, courteous, and approachable team members, who are highlighted as being respectful, pleasant, and creating a stress-free experience with their positive demeanor.
Recent Reviews Mention...
“Ann and Mary were friendly and professional”
“Tyler and Mike were courteous”
“very respectful team”
6. Will Hire Again
Nationwide Average: 8.18/10
ILS Relocation mostly receives glowing endorsements for repeating business, with numerous customers expressing high satisfaction and strong intentions to use their services in the future, despite a very few instances of dissatisfied customers who would not recommend or rehire them.
Recent Reviews Mention...
“would highly recommend them and use them for any future moves”
“would hire again”
“wouldn't recommend going with these movers”
7. Professionalism
Nationwide Average: 8.31/10
ILS Relocation generally receives praise for their team's consistent professionalism, polite demeanor, and efficient work ethic during the moving process, although there are a couple of isolated instances of perceived unprofessional behavior.
Recent Reviews Mention...
“Ann and Mary were professional”
“Tyler and Mike were professional”
“smooth move”
8. Conflict Handling
Nationwide Average: 4.07/10
ILS Relocation shows mixed performance, with some cases of prompt and patient issue resolution contrasting sharply with several instances of refusal or failure to address and rectify problems effectively.
Recent Reviews Mention...
“waited patiently during miscommunication”
“went back to get missing items”
“Jill did not show willingness to resolve issue”
9. Precision & Care
Nationwide Average: 8.01/10
ILS Relocation generally receives praise for meticulously and considerately packing and treating customer belongings, despite a few reports of damage and mishandling.
Recent Reviews Mention...
“packed everything carefully”
“took great care with our belongings”
“worst packing job and left items unpacked”
Customer Insights
Local Move Duration: 3 hours from 5 reviews
Great Crew Members
| Ann, Mary | both professional, friendly, and patient |
| Tyler,Mike | both provided excellent service |
| Charlesha, Tyler, Mike, Skyler | they did a fantastic move |
| Mathew, Jemal, Skyler | they did a great job |
| Mike, Corey, Andrew, Dallas, Tyler, Chris | outstanding job and most efficient team |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Louisville Moving Services
Nearby Cities
