Margaret's Moving & Storage is a professional moving company based in Louisville, Kentucky, with over 18 years of experience offering reliable moving services. Their services are ideal for those seeking movers in Louisville, KY with expertise in both residential and commercial relocations within Louisville, Indianapolis, Lexington, and the surrounding areas, as well as interstate moves. The company provides an array of services including packing, private and secure storage, and moving supplies. Margaret's Moving & Storage takes pride in their excellent customer service, experienced moving crews, and their honest, reliable approach. They offer various move types such as commercial, office, residential, and specialized moves like piano and senior moves.
Margaret's Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Margaret's Moving & Storage
Additional Cities Served: Lexington, West Lafayette, Jeffersonville, Frankfort, Jeffersontown, RadcliffShow More >
Moving Services
- Residential Moves
- Commercial Moves
- Office Moves
- Pianos Moves
- Senior Moves
- Small Load Moves
- Moving & Relocation
- Industrial Moves
- HiRise Moves
- SinglePiece Moves
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Margaret's Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Margaret's Moving & Storage is highly praised for its professionalism, efficient service, and expert handling of items, despite a few reports of disappointing experiences.
Recent Reviews Mention...
“great work by movers”
“great communication and expert handling of our things”
“Victor and Michael did an amazingly quick job moving me”
2. Punctuality
Nationwide Average: 8.07/10
Margaret's Moving & Storage generally demonstrates timely service and professional punctuality, although there are notable exceptions where customers experienced significant delays and scheduling issues.
Recent Reviews Mention...
“They are always professional, courteous, on time”
“always early”
“the movers were timely”
3. Affordability
Nationwide Average: 7.69/10
Margaret's Moving & Storage has mixed reviews with a majority highlighting very affordable and reasonable pricing, yet a significant number of customers report instances of costs significantly exceeding estimates, suggesting variability in customer satisfaction related to charges.
Recent Reviews Mention...
“Their pricing is very affordable”
“good value”
“the cost represented a great value”
4. Communication
Nationwide Average: 7.53/10
Margaret's Moving & Storage has a mix of high praise for responsiveness and engagement in some instances, but equally notable complaints about ignored calls, emails, and overall lack of follow-through on issues, indicating a highly inconsistent performance in this area.
Recent Reviews Mention...
“great communication”
“Margaret responded quickly to questions”
“Margaret listens and goes above to accommodate”
5. Stick to Prices
Nationwide Average: 5.99/10
Margaret's Moving & Storage has predominantly disappointed customers with numerous reports of prices being significantly higher than initially quoted, alongside a few instances of adherence to budget promises.
Recent Reviews Mention...
“price was higher than quoted”
“did reduce the price of move”
“didn't have to pay for the unsuccessful service”
6. Speed
Nationwide Average: 8.58/10
Margaret's Moving & Storage generally receives high praise for their quick and efficient moving services, despite a few instances of delays and disorganization.
Recent Reviews Mention...
“Fast service”
“amazingly quick job moving”
“very efficient”
7. Friendliness
Nationwide Average: 8.91/10
Margaret's Moving & Storage overwhelmingly receives praise for its professional, courteous, and genuinely kind interactions with clients, confirming a consistently positive experience characterized by warmth and understanding despite a few isolated criticisms.
Recent Reviews Mention...
“crew was friendly”
“always professional, courteous”
“went above and beyond to help me”
8. Will Hire Again
Nationwide Average: 8.18/10
Margaret's Moving & Storage receives overwhelmingly positive feedback for their services, with the vast majority of customers expressing a high likelihood to use their services again or recommend them to others, albeit a notable minority reported significant dissatisfaction.
Recent Reviews Mention...
“recommend this company and would hire again”
“highly recommend this company and would hire again”
“Will use again”
9. Professionalism
Nationwide Average: 8.31/10
Margaret's Moving & Storage generally receives praise for their professional, courteous, and hardworking staff, although there are notable instances of unprofessional behavior and dissatisfaction among a minority of clients.
Recent Reviews Mention...
“crew was professional”
“always professional, courteous”
“crew showed great professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Margaret's Moving & Storage generally shows a lack of responsiveness and dissatisfaction in addressing customers' issues, despite a few instances where efforts to accommodate and resolve matters were appreciated.
Recent Reviews Mention...
“no response when asked about damages”
“followed through with anything promised”
“owner did not address issues”
11. Precision & Care
Nationwide Average: 8.01/10
Margaret's Moving & Storage has mixed reviews, with many customers praising their careful handling and thoughtfulness, while a significant number also report damage and negligent handling of their belongings.
Recent Reviews Mention...
“expert handling of our things”
“took good care of my furniture”
“They were careful”
Customer Insights
Cost: $ 1799.00 from 5 reviews
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 4.5 hours from 11 reviews
Great Crew Members
| Victor, Michael | Victor and Michael did an amazingly quick job moving |
| Margaret, Stormy | great professionalism, amazing hustle, extreme care |
| Margaret | deserved praise for being the best |
| Margaret, Stormy | extraordinary help and dedication |
| Margaret | Margaret and her guys are top notch! |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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