UNITS of Kentucky is a locally-owned and operated moving and portable storage company founded in 2004. The company offers convenient moving and portable storage solutions, servicing over 500 cities in North America. Providing clean, climate-controlled, and secure storage facilities, UNITS of Kentucky is one among the plethora of customer-recommended movers in Louisville, KY. They offer the option to store belongings at the customer's residence or business or at a UNITS secure storage facility. Their portable storage containers are weather-resistant and come in two sizes: 12' and 16' lengths. The company is known for its high-quality equipment and exceptional customer service, offering both in-person reservations and online bookings.
UNITS of Kentucky
Ranked Top 10 Best Movers in Louisville, KY
About UNITS of Kentucky
Additional Cities Served: Jeffersontown, St. Matthews, Shepherdsville, Crestwood, Watterson Park, Pleasureville
Moving Services
- Storage
- Moving
- Moving & Storage
- Local
- Longdistance
- Crosscountry
- Small
- Lastminute
- Hourly
- Packing
Authorized
for Interstate Moves
Last Checked: 02/24/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of UNITS of Kentucky
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
UNITS of Kentucky receives glowing reviews for their exceptional storage services, highlighting their responsive, friendly, and helpful team, smooth process, and reliable service that clearly outmatches the competition.
Recent Reviews Mention...
“exceptional experience using the storage service”
“I absolutely loved using this company”
“UNITS lived up to everything they told us”
2. Punctuality
Nationwide Average: 8.07/10
UNITS of Kentucky consistently receives praise for their timely service, including next-day deliveries, on-time arrivals, and efficient pick-up and drop-offs, highlighting an exceptional commitment to meeting schedules.
Recent Reviews Mention...
“they were timely”
“In time”
“very prompt”
3. Affordability
Nationwide Average: 7.69/10
UNITS of Kentucky is highly praised for its competitive pricing, offering better rates than both local and national competitors, and providing a fair and reasonable price for its services.
Recent Reviews Mention...
“priced right”
“great price”
“prices were better than competition”
4. Communication
Nationwide Average: 7.53/10
UNITS of Kentucky consistently delivers exceptional service highlighted by responsive, clear, and honest interactions, alongside commendable customer service led notably by Kevin and Tim Smith, ensuring an easy and smooth process for all clients.
Recent Reviews Mention...
“Great communication”
“impeccable communication throughout the process”
“Took my calls whenever I needed”
5. Speed
Nationwide Average: 8.58/10
UNITS of Kentucky consistently demonstrates exceptional quickness in pickup, delivery, and overall service, receiving high praise for their efficient and timely manner.
Recent Reviews Mention...
“super fast delivery mentioned”
“picked it up in a timely manner”
“Kevin was quick to deliver the container”
6. Friendliness
Nationwide Average: 8.91/10
UNITS of Kentucky garners high praise for its exceptionally polite, helpful, and professional team, ensuring a positive customer service experience across all interactions.
Recent Reviews Mention...
“Very easy to work with”
“Kevin was so polite and helpful”
“helpful and everything I wanted”
7. Will Hire Again
Nationwide Average: 8.18/10
UNITS of Kentucky has consistently received positive feedback, with customers expressing a high likelihood of rehiring and recommending their services to others due to satisfaction and trust.
Recent Reviews Mention...
“would use them again and recommend to others”
“would definitely hire again”
“I am very satisfied and will be using them again”
8. Professionalism
Nationwide Average: 8.31/10
UNITS of Kentucky consistently demonstrates high professionalism, kindness, and impeccable service in their deliveries and interactions.
Recent Reviews Mention...
“mentioned professionalism and kind delivery”
“Deliveries were very professional”
“Everyone was professional.”
9. Conflict Handling
Nationwide Average: 4.07/10
UNITS of Kentucky demonstrates exceptional commitment by quickly assisting, providing effective solutions, pulling through where others fail, and going above and beyond to ensure customer satisfaction and happiness, even under unexpected circumstances.
Recent Reviews Mention...
“willing to assist quickly and provide solutions”
“They are willing to help and pull through where other companies fail”
“Helped me when unexpected things happened”
10. Precision & Care
Nationwide Average: 8.01/10
UNITS of Kentucky receives unanimous praise for satisfying item conditions, ensuring items arrive in perfect condition, and being careful on property during delivery and pick-up.
Recent Reviews Mention...
“Condition and handling of items were satisfying”
“items made it in perfect condition”
“careful on property during delivery and pick up”
Great Crew Members
Kevin, Brian | worked with our tight schedule, delivered unit with ease |
Kevin | Kevin was so polite and helpful |
Kevin | Thanks Kevin |
Kevin | the owner answered and impressed me |
Charles | Charles mentioned positively for his service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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