Comfort Moving
Additional Cities Served: Richmond, Georgetown, Nicholasville, Independence, Shelbyville, WinchesterShow More >
Awards
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Summarized Review of Comfort Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Comfort Moving is highly praised for their professionalism, efficiency, and exceptional customer service, with only a few dissenting opinions regarding satisfaction.
Recent Reviews Mention...
“everything was very easy no trouble”
“they worked hard and did great”
“they are hard working”
2. Punctuality
Nationwide Average: 8.07/10
Comfort Moving is highly regarded for their timeliness, with nearly all reviews praising their promptness and ability to stick to scheduled times, though a few instances of delays were mentioned.
Recent Reviews Mention...
“communicative about what time they would be there”
“moved me in less than three hours”
“They are very punctual”
3. Affordability
Nationwide Average: 7.69/10
Comfort Moving is overwhelmingly considered to offer great value, competitive rates, and lower prices than alternatives, despite a couple of complaints regarding unexpected charges.
Recent Reviews Mention...
“Price was reasonable”
“demanded more money than agreed”
“their rates are very good”
4. Communication
Nationwide Average: 7.53/10
Comfort Moving generally receives praise for their helpful, professional, and responsive communication style, though there are a few instances of dissatisfaction with their communication process.
Recent Reviews Mention...
“very helpful and thoughtful communication throughout”
“very communicative before and during the move”
“communicated each step professionally”
5. Stick to Prices
Nationwide Average: 5.99/10
Comfort Moving generally fails to keep its promises, with numerous reports of unexpected charges and failure to honor discounts, overshadowing the few instances where they met or exceeded expectations.
Recent Reviews Mention...
“did not stick to quoted price”
“did not honor the promised 5% discount”
“no hidden surprises with costs”
6. Speed
Nationwide Average: 8.58/10
Comfort Moving is highly regarded for their fast, efficient, and creative service, despite the rare criticism on needing additional trips for some moves.
Recent Reviews Mention...
“very efficient with moving everything”
“got done faster than expected”
“got done very fast”
7. Friendliness
Nationwide Average: 8.91/10
Comfort Moving consistently demonstrates exceptional courtesy and respect towards their clients, with nearly all reviews highlighting their polite, professional, and friendly staff, despite a singular report of an unfriendly encounter.
Recent Reviews Mention...
“they were very nice”
“helpful and considerate crew”
“polite and courteous the whole time”
8. Will Hire Again
Nationwide Average: 8.18/10
Comfort Moving receives overwhelmingly positive feedback, indicating that the vast majority of customers would eagerly use their services again, referencing particularly positive experiences and high levels of satisfaction.
Recent Reviews Mention...
“would hire again”
“would hire again because they did great”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Comfort Moving overwhelmingly receives high praise for the professional, polite, and hardworking conduct of their team, with nearly all clients reporting extremely positive experiences aside from a couple of isolated reports of unprofessional behavior.
Recent Reviews Mention...
“they are very professional”
“professional”
“behaved professionally throughout the move”
10. Conflict Handling
Nationwide Average: 4.07/10
Comfort Moving demonstrates a significant lack of effort in addressing concerns and rectifying mistakes, showing no regard for clients' wasted time.
Recent Reviews Mention...
“no attempt to right any wrongs”
“no regard to the time wasted”
“did not address concerns appropriately”
11. Precision & Care
Nationwide Average: 8.01/10
Comfort Moving is overwhelmingly praised for their gentle and considerate approach, with numerous clients noting their professionalism, attention to detail, and exceptional care in protecting belongings during moves, despite one report of damage.
Recent Reviews Mention...
“handled with great care”
“so careful with my stuff”
“considerate with items during the move”
Customer Insights
Cost: $ 700.00 from 3 historical data points
Local Move Duration: 2.5 hours from 4 reviews
Great Crew Members
| Drew, Sam | great workers and very efficient |
| Sam, Tori, Oscar | great job, very quick, professional, and careful |
| Drew, Juan, Oscar | helpful and considerate during the move |
| Trevor, Keyon | took great care in moving, polite, and professional |
| Drew, Oscar, Trevor | were very respectful and did a wonderful job. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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