Cenla Moving & Delivery Services LLC is a professional moving company based in Alexandria, Louisiana, serving Shreveport and surrounding areas. They offer a full range of moving services for both residential and commercial clients, handling local or long-distance moves. With a focus on the highest safety standards, the experienced crew at Cenla Moving can plan your move, organize packing, safely transport your belongings, and set up your new location with ease. They also offer secure storage solutions for items that cannot be moved right away. Cenla Moving & Delivery Services LLC is fully insured, bonded, and committed to providing personalized customer service and affordable rates.
Cenla Moving & Delivery Services LLC
based on 429+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
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About Cenla Moving & Delivery Services LLC
Additional Cities Served: Alexandria, Central, Ruston, Natchitoches, Pineville, DeRidderShow More >
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Moving Services
- Local or long distance moves
- Residential movers
- Commercial movers
- Storage for what you can't move right away
- Affordable rates
- Detailed estimates
- Professional moving crews
- The right vehicle for the job
- Guaranteed protection
Louisiana Moving License
Active
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Summarized Review of Cenla Moving & Delivery Services LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.41/10
Nationwide Average: 8.44/10
Cenla Moving & Delivery Services LLC has received mixed reviews highlighting instances of poor professionalism and service dissatisfaction, yet numerous customers praise their efficiency, professionalism, and positive moving experiences, indicating a general disparity in customer perceptions.
Recent Reviews Mention...
“received terrible service and complete dissatisfaction”
“they damaged my furniture and house”
“Amazing and helpful movers”
2. Punctuality
5.13/10
Nationwide Average: 8.07/10
Cenla Moving & Delivery Services LLC has received mixed reviews with numerous complaints about significant delays and late arrivals, although some customers report satisfactory on-time service.
Recent Reviews Mention...
“workers sat around waiting for hours”
“they were late both times”
“were late and left for lunch”
3. Affordability
8.22/10
Nationwide Average: 7.69/10
Cenla Moving & Delivery Services LLC is generally perceived to offer good value, with customers frequently citing fair and reasonable prices, despite a couple of instances where customers felt overcharged or faced unexpected price increases.
Recent Reviews Mention...
“it was...a good value”
“reasonable pricing”
“good prices”
4. Communication
5.18/10
Nationwide Average: 7.53/10
Cenla Moving & Delivery Services LLC experiences mixed sentiments, where several customers report poor and unprofessional interactions, lack of responsiveness, and issues with phone etiquette, while an equal number praise the company for effective communication, quick responses, and courteous service in difficult situations.
Recent Reviews Mention...
“misled by manager's communication”
“no communication from Mr. Wayne”
“communicated effectively in a bad situation”
5. Stick to Prices
3.49/10
Nationwide Average: 5.99/10
Cenla Moving & Delivery Services LLC generally receives negative feedback, with customers reporting instances of prices not being honored, unexpected increases, and charges for services not rendered.
Recent Reviews Mention...
“did not stick to quoted prices”
“quoted one price then increased by another 1000”
“the price paid was exactly as quoted”
6. Speed
6.54/10
Nationwide Average: 8.58/10
Cenla Moving & Delivery Services LLC receives mixed reviews, with some customers reporting inefficiencies and delays while others praise their quick and efficient service.
Recent Reviews Mention...
“unfinished job and significant delays”
“move took hours with breaks”
“crew were lazy and not professional movers”
7. Friendliness
7.92/10
Nationwide Average: 8.91/10
Cenla Moving & Delivery Services LLC has received positive feedback regarding the courteous and professional demeanor of their movers, although there are some notable concerns about the owner's behavior being perceived as rude and disrespectful.
Recent Reviews Mention...
“manager's smooth talking felt deceptive”
“very nice guys”
“Mr Wayne was compassionate and kind”
8. Will Hire Again
7.08/10
Nationwide Average: 8.18/10
Cenla Moving & Delivery Services LLC receives mixed feedback with several clients expressing strong satisfaction and loyalty, recommending the service highly and indicating a desire to rehire, while a notable portion of customers have had negative experiences and explicitly state they would not use the company's services again.
Recent Reviews Mention...
“absolutely would not hire again”
“would not hire Wayne or his company again”
“extremely pleased with their service”
9. Professionalism
6.62/10
Nationwide Average: 8.31/10
Cenla Moving & Delivery Services LLC receives mixed feedback with accounts of exceptional professionalism and service contrasted against numerous instances of unpreparedness, rudeness, and unprofessional conduct.
Recent Reviews Mention...
“crew was unprepared and unprofessional”
“workers were not professional as claimed”
“highly rude and unprofessional”
10. Conflict Handling
2.74/10
Nationwide Average: 4.07/10
Cenla Moving & Delivery Services LLC generally appears unresponsive or unprofessional in addressing customer issues, with the exception of a few instances where they demonstrated a proactive approach to addressing difficult situations.
Recent Reviews Mention...
“did not attempt to rectify the situation”
“issues resolved unprofessionally”
“actively addressed a difficult situation”
11. Precision & Care
6.67/10
Nationwide Average: 8.01/10
Cenla Moving & Delivery Services LLC has received mixed feedback, with several reports of damaged belongings and improper care contrasted by numerous customers praising their careful and efficient handling of items.
Recent Reviews Mention...
“furniture and belongings were damaged”
“things were broken and furniture badly damaged”
“items were thrown into storage shed”
Customer Insights
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Mr Wayne | showed compassion and ensured a successful move |
| Wayne | Wayne and team are true pros |
| Wayne | Mr. Wayne, the owner is so very helpful |
| Wayne | Wayne and his crew were professional and courteous |
| Wayne | Wayne and his movers made it easy and quick |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Cenla Moving & Delivery Services LLC
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Additional Resources
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