Having been in operation for nearly 25 years, PODS Moving & Storage offers convenient and flexible moving and storage services. The company provides portable storage containers besides a variety of extra services such as car shipping, moving supplies, and packing and loading assistance. Having over 3,000 associates across the U.S. and Canada, the company also extends international services to countries like Canada, Australia, and the United Kingdom. Boasting more than 245 Storage Center locations, the company offers multiple container sizes and caters to various industry needs. As movers in Baton Rouge, LA, they are devoted to delivering tailor-made solutions and superior customer service.
PODS Moving & Storage
based on 307+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Central, Hammond, Zachary, Baker, Gonzales, Denham SpringsShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Safely ship your vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
4.97/10
Nationwide Average: 8.44/10
PODS Moving & Storage is widely criticized for its poor customer service, unethical practices, and failure to meet expectations in service and pricing.
Recent Reviews Mention...
“Pods gave my stuff to someone else.”
“Great service from the local folks in BR”
“great experience with PODS”
2. Punctuality
4/10
Nationwide Average: 8.07/10
PODS Moving & Storage consistently struggles to meet scheduled times, facing significant challenges in delivering and picking up containers as promised, despite a rare on-time delivery.
Recent Reviews Mention...
“Dropoff and pick-up happened exactly as predicted”
“several delays before an accident happened”
“contacted us an hour before with a delay”
3. Affordability
4.05/10
Nationwide Average: 7.69/10
PODS Moving & Storage is criticized for its unexpectedly high costs, significant price increases, and charges that surpass initial quotes and expectations.
Recent Reviews Mention...
“cost us $1000 and an extra month of service”
“then charge you more to get your items back”
“far too costly for long term usage”
4. Communication
3.55/10
Nationwide Average: 7.53/10
PODS Moving & Storage appears to struggle significantly, with many customers experiencing poor service, ineffective communication, and overall dissatisfaction when attempting to reach out or resolve issues.
Recent Reviews Mention...
“Weeks of no contact from them.”
“Extremely responsive to an issue”
“no one answers or returns emails”
5. Stick to Prices
2.01/10
Nationwide Average: 5.99/10
PODS Moving & Storage consistently fails to honor their initial quotes, with customers reporting additional charges not agreed upon, including being charged for extra months of service and costs not included in the original estimates.
Recent Reviews Mention...
“charged us an extra month of service due to delay”
“charge you more to get your items back”
“charged me over 900 dollars on a quote I never agreed to”
6. Speed
4.86/10
Nationwide Average: 8.58/10
PODS Moving & Storage has received criticism for delivering over an hour late.
Recent Reviews Mention...
“slow down our move significantly”
“Drivers were quick”
“they take forever to do anything”
7. Friendliness
7.8/10
Nationwide Average: 8.91/10
PODS Moving & Storage displays mixed experiences, with reports of kindness from delivery personnel contrasted by rudeness during pickup.
Recent Reviews Mention...
“drivers were awesome”
“they are friendly”
“Customer service rep laughed condescendingly”
8. Will Hire Again
4.19/10
Nationwide Average: 8.18/10
PODS Moving & Storage consistently faces strong opposition from customers who cite experiences ranging from poor service to issues with billing, leading to a unanimous disinterest in future engagements with the company.
Recent Reviews Mention...
“Hope I don't have to go to court over this.”
“PODS is a great choice”
“would definitely hire PODS again”
9. Professionalism
5.19/10
Nationwide Average: 8.31/10
PODS Moving & Storage has mixed feedback, highlighting instances of unprofessional conduct, though some commendations for individual drivers suggest pockets of professionalism amidst broader management issues.
Recent Reviews Mention...
“No adequate reassurance provided.”
“Drivers were very professional”
“pure garbage service”
10. Conflict Handling
1.56/10
Nationwide Average: 4.07/10
PODS Moving & Storage consistently demonstrates a lack of effort to acknowledge, apologize for, or rectify issues, including honoring agreements, addressing unexpected charges, or offering resolutions to customer complaints.
Recent Reviews Mention...
“Still dealing with the fallout for over two months.”
“Extremely responsive to an issue”
“no communication or effort to rectify situation”
11. Precision & Care
4.24/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Had to buy own stuff back due to their mistake.”
“Heat and rust damage to belongings.”
“possibly destroyed all of our possessions”
Customer Insights
Cost: $ 1679.00 from 4 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
2056 Wooddale Blvd, Baton Rouge, LA, 70806
(877) 770-7637
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Additional Resources
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