1-800-PACK-RAT Moving and Storage is a company focused on providing convenient, secure, and affordable moving and storage solutions. They offer all-steel, portable storage and moving containers to keep your items safe and secure. Their services include long-distance moving, local moving, on-site storage, and secure warehouse storage with a nationwide network of over 65 facilities. Additionally, the company offers business solutions for moving containers and storage needs. They aim to make moving and storage simple by delivering their containers directly to your door and picking them up when ready. If you are in need of expert moving services in New Orleans, LA, the company assures the highest level of customer satisfaction.
1-800-PACK-RAT Moving and Storage
1-800-PACK-RAT Moving and Storage
based on 103+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About 1-800-PACK-RAT Moving and Storage
Additional Cities Served: Kenner, Gretna, Harahan, Berwick, Madisonville
Moving Services
- Local Moving Solutions
- LongDistance Moving Solutions
- CrossCountry Moving Solutions
- OnSite Storage Solutions
- Secure Warehouse Storage Solutions
- AllSteel Containers
- Business Solutions
- Cheap Services
- Hourly Services
- Packing Services
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Summarized Review of 1-800-PACK-RAT Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
4.82/10
Nationwide Average: 8.44/10
1-800-PACK-RAT Moving and Storage predominantly receives critical feedback for unprofessionalism and poor service, although there are a few highly positive reviews praising their service and prices.
Recent Reviews Mention...
“DO NOT RECOMMEND THIS COMPANY!!!!”
“Take my advice and go with a different company”
“great service and prices”
2. Punctuality
2.48/10
Nationwide Average: 8.07/10
1-800-PACK-RAT Moving and Storage overwhelmingly disappoints customers with consistent reports of late or failed deliveries, missed pickup times, and very poor communication regarding delays.
Recent Reviews Mention...
“they could not give me a scheduled time of arrival”
“had to fight to get our delivery on time”
“they did not show up on time”
3. Affordability
4.49/10
Nationwide Average: 7.69/10
1-800-PACK-RAT Moving and Storage has mixed reviews, with some customers finding great prices and affordable rates while others complain about being overcharged and faced with unexpected fees.
Recent Reviews Mention...
“charged extra for next day delivery and specific timing”
“great prices”
“very expensive”
4. Communication
2.96/10
Nationwide Average: 7.53/10
1-800-PACK-RAT Moving and Storage consistently struggles with effective customer service communication, leading to numerous reports of unreturned calls, long wait times, and inadequate updates on service status.
Recent Reviews Mention...
“had to keep calling to get updates”
“containers still sitting in our driveway”
“customer service not helpful”
5. Speed
3.83/10
Nationwide Average: 8.58/10
1-800-PACK-RAT Moving and Storage is predominantly criticized for its delays and slow service, notably in deliveries and pickups, despite a single account of a fast move.
Recent Reviews Mention...
“failed to deliver on promised day, causing delays”
“potentially delayed for 2+ days”
“my move has been delayed by a week”
6. Will Hire Again
3.97/10
Nationwide Average: 8.18/10
1-800-PACK-RAT Moving and Storage overwhelmingly receives feedback indicating a strong reluctance from customers to consider their service for future needs, despite a few exceptions who would highly recommend them.
Recent Reviews Mention...
“would not hire this company again”
“Would never use again”
“would not use PackRat again”
7. Professionalism
6.37/10
Nationwide Average: 8.31/10
1-800-PACK-RAT Moving and Storage receives mixed reviews, with some customers experiencing unprofessional behavior while others praise the team for their satisfactory service and going above and beyond in professionalism and knowledge.
Recent Reviews Mention...
“absolute lack of professionalism”
“unprofessional behavior noted”
“handled everything professionally and satisfactorily”
8. Conflict Handling
1.73/10
Nationwide Average: 4.07/10
1-800-PACK-RAT Moving and Storage consistently failed to demonstrate any effort to rectify issues, including not attempting to resolve problems or extending apologies.
Recent Reviews Mention...
“no mention of willingness to rectify issues”
“did not apologize or try to rectify”
“did not attempt to rectify the situation”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact 1-800-PACK-RAT Moving and Storage
1420 Sams Ave Suite C, Harahan, LA, 70123
(800) 722-5728
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