With 35 years of experience, Bayou Services is a leading provider of transport and storage solutions for businesses of all sizes. This Lake Charles-based, locally owned business helps companies move to more than 180 countries around the world with its large fleet of transport vehicles, logistics expertise, and secure storage facilities. Bayou Services can move anything, from furniture to industrial equipment to entire manufacturing plants. It has a 45,000 square foot warehouse equipped with state-of-the-art security systems and designed with climate-controlled options to meet any business storage need that you may have. Bayou Services also offers residential moves, military family relocations, and packaging supplies, including dish barrel boxes for packing fragile items, such as glassware, dinnerware, and antiques. If you're looking for quality moving companies in Lake Charles, LA, don't hesitate to reach out to us.
Bayou Services
#1 Ranked Movers in Lake Charles, LA
About Bayou Services
Additional Cities Served: Sulphur, DeRidder, Jasper, Ville Platte, French Settlement
Moving Services
- Commercial Transport and Storage
- Moving & Transport
- Residential Relocation Services
- Commerical Moving
- Logistics
- Packing Supplies
Not Authorized
for Interstate Moves
Last Checked: 12/05/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Bayou Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bayou Services is consistently praised for its professionalism, efficiency, and exceptional service, with many customers experiencing satisfaction and ease during their moves.
Recent Reviews Mention...
“Selected this company and was satisfied”
“team was extremely professional and dedicated”
“worked hard beginning to end”
2. Punctuality
Nationwide Average: 8.07/10
Bayou Services consistently receives praise for arriving on time or even earlier than expected, demonstrating a strong commitment to timeliness in their services.
Recent Reviews Mention...
“They came earlier than scheduled”
“They’re timely”
“crew was on time”
3. Affordability
Nationwide Average: 7.69/10
Bayou Services is generally perceived as offering competitive prices and valuable money-saving advice, although some customers may find their services to be costly.
Recent Reviews Mention...
“they quoted me a great price”
“May cost a little more than others but worth it”
“gave me tips to save money”
4. Communication
Nationwide Average: 7.53/10
Bayou Services is frequently praised for its responsive and helpful staff, with consistent recognition for their excellent communication skills, though there is an isolated expression of preference for phone contact.
Recent Reviews Mention...
“Amanda was always helpful and provided answers”
“The lady that set up the appointment is very nice and caring”
“so responsive”
5. Speed
Nationwide Average: 8.58/10
Bayou Services has consistently been praised for their efficiency, being very quick and expedient, and working hard to ensure that moves are completed in a prompt manner without wasting time.
Recent Reviews Mention...
“worked hard from beginning to end”
“very quick during the move”
“worked quickly and efficiently”
6. Friendliness
Nationwide Average: 8.91/10
Bayou Services consistently exhibits exceptional care, respectful interactions, and an overall positive and courteous demeanor toward customers, earning a reputation for having a friendly and professional staff.
Recent Reviews Mention...
“treat their customers with respect”
“Very friendly”
“professional, respectful and trustworthy”
7. Will Hire Again
Nationwide Average: 8.18/10
Bayou Services enjoys overwhelmingly positive feedback with numerous customers expressing strong recommendations and a clear intent to rehire, albeit there is mention of an isolated negative interaction.
Recent Reviews Mention...
“would surely recommend using this company”
“can't sing enough praises to all of them”
“Five Star review”
8. Professionalism
Nationwide Average: 8.31/10
Bayou Services consistently demonstrates high standards, with customers repeatedly praising their professional conduct, respect, efficiency, and dedication to providing a trustworthy moving service.
Recent Reviews Mention...
“showed respect and professionalism”
“Professional conduct”
“extremely professional and dedicated to service”
9. Conflict Handling
Nationwide Average: 4.07/10
Bayou Services is highly commended for consistently going above and beyond to accommodate and address customer needs, with particular praise for their thorough approach and effective problem-solving.
Recent Reviews Mention...
“willing to go above and beyond for customer needs”
“Amanda was great solving a problem”
“took note and pictures, acknowledging issues”
10. Precision & Care
Nationwide Average: 8.01/10
Bayou Services consistently demonstrates a high level of attentiveness and protection of customer property, with particular emphasis on diligent packing and safeguarding items, including sensitive and valuable pieces such as antiques and musical instruments.
Recent Reviews Mention...
“Diligent in their packing”
“amazing job of caring for and protecting your home”
“did everything possible to make sure nothing was damaged”
Great Crew Members
Amanda,Henry | Amanda was helpful, Henry and crew did great packing and loading |
Marvin, Mike | excellent workers and provide excellent service |
Vic | Vic and his staff take care of their customers |
Amanda | problem-solving skills acknowledged and praised |
Henry | Thanks to Henry and his crew |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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