Metro Moving has been helping people move in New Orleans, LA, area for over a decade. With both full-service and labor-only options available, Metro Moving's service is highly customizable to your preferences. This company performs residential and commercial relocations in addition to providing packing supplies and services. Its emphasis on honest pricing, trained professional movers, and excellent customer service has made Metro Moving one of New Orleans' top moving companies. Whatever your moving needs, preferences, and budget, Metro Moving has the equipment and the trained personnel to get the job done safely and efficiently.
Metro Moving LLC
Ranked Top 10 Best Movers in New Orleans, LA
Fabulous
based on 893+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Residential moving
- Commercial moving
- Packing and unpacking
- Loading and unloading
- Storage solutions
- Moving with Care
- Packing Your Things With Care
- Moving We utilize a harness carry system
- Packing When you're moving, we treat your belongings as if they were our own
- Packing and move everything from bedroom items to electronics and musical instruments
Louisiana Moving License
Cancelled
Last Checked: 06/02/22Awards
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Summarized Review of Metro Moving LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.19/10
Nationwide Average: 8.44/10
Metro Moving LLC is overwhelmingly praised for its professionalism, efficiency, and exceptional moving services, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“very responsive and professional”
“great experience with the moving service”
“respected and carefully handled our belongings”
2. Punctuality
8.95/10
Nationwide Average: 8.07/10
Metro Moving LLC has a majority of customer reviews praising their on-time arrivals and timely service, though a few instances of tardiness and non-appearances have been noted.
Recent Reviews Mention...
“they were on time”
“Showed up on time”
“did not show up on moving day”
3. Affordability
9.31/10
Nationwide Average: 7.69/10
Metro Moving LLC is consistently praised for its fair and reasonable pricing, with numerous clients perceiving the services as very affordable, competitively priced, and often cheaper than competitors, although a couple of reviews suggest there were some concerns about the cost being higher than expected.
Recent Reviews Mention...
“most affordable per hour compared to other companies”
“prices are more than fair”
“Very reasonable”
4. Communication
8.55/10
Nationwide Average: 7.53/10
Metro Moving LLC is generally praised for being very responsive, helpful, and communicative both before and during the move, with Dana frequently highlighted for her excellent customer service, despite a few reports of unresponsiveness and poor communication from other staff members.
Recent Reviews Mention...
“very responsive”
“communicative before and during the move”
“The office manager was very helpful and quick to reply”
5. Stick to Prices
7.37/10
Nationwide Average: 5.99/10
Metro Moving LLC generally upholds the initial quotes given to customers, although there have been instances of unexpected charges and discrepancies.
Recent Reviews Mention...
“No mention of price discrepancies implies satisfaction with quoted prices.”
“didn't include "trip charge" in the initial quote”
“did not honor verbal agreement about compensation”
6. Speed
9.02/10
Nationwide Average: 8.58/10
Metro Moving LLC is overwhelmingly praised for their efficient and fast service, despite a few outliers who experienced slower than expected moves.
Recent Reviews Mention...
“Fast movers”
“Move was described as efficient.”
“got my truck packed up within an hour”
7. Friendliness
9.72/10
Nationwide Average: 8.91/10
Metro Moving LLC consistently receives high praise for their respectful, approachable, and courteous team, although there is a single mention of a negative experience.
Recent Reviews Mention...
“kept a great attitude even on a super hot day”
“very respectful guys”
“Were extremely friendly and polite”
8. Will Hire Again
9.07/10
Nationwide Average: 8.18/10
Metro Moving LLC is generally highly praised for their service, with many past customers expressing a strong likelihood of using their services again and recommending them to others, albeit a few voices of dissatisfaction appear in contrast.
Recent Reviews Mention...
“helped us immediately on a small job”
“would use them again and recommend them”
“highly recommend and would call again”
9. Professionalism
9.01/10
Nationwide Average: 8.31/10
Metro Moving LLC is largely commended for its highly professional, polite, and hardworking staff, though a few reviews cite instances of unprofessional behavior.
Recent Reviews Mention...
“very professional”
“extremely prideful in their work”
“professional movers who provided excellent service”
10. Conflict Handling
5.36/10
Nationwide Average: 4.07/10
Metro Moving LLC shows inconsistency, with several instances of exceptional service and problem-solving contrasted by multiple reports of unaddressed damages and inadequate customer service responses.
Recent Reviews Mention...
“ignored calls and gave half-hearted apology”
“went above and beyond by assembling my bed”
“flexible to last minute scheduling changes”
11. Precision & Care
9.35/10
Nationwide Average: 8.01/10
Metro Moving LLC consistently receives high praise for their meticulous and respectful approach to moving furniture and belongings, though a few reports of rough handling and damage suggest there is room for improvement.
Recent Reviews Mention...
“took very good care of our furniture”
“They took care of my mother’s furniture with great care”
“took great care of my belongings”
Customer Insights
Local Move Duration: 3 hours from 13 reviews
Great Crew Members
| Dana, Tony | great attitude and communication during the move |
| Tony, Dana | Tony respected our belongings, Dana was the best in the office |
| Dana | helpful from my first phone call |
| Dana,Tony | Dana guided us, Tony and team worked tirelessly |
| Dana | helpful and had a great attitude despite moving date change |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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