A Perfect Move, Inc., based in Hilton Head Island, South Carolina, and Kittery, Maine, offers comprehensive moving and design services. They specialize in serving high-profile clients, including former Presidents, musicians, actors, and sports figures. Their service area spans from local moves to international relocations. Renowned for their personalized service, they emphasize care and attention in every move, offering residential moving services, vehicle transport, and packing, unpacking, and settling services. The company also provides specialized support to design firms, including installation, white glove services, and inspection services. Their commitment to excellence is evidenced by numerous awards and deep community involvement.
A Perfect Move, Inc.
Moving Services
- Residential Moving Services
- Vehicle Transport
- Packing, Unpacking & Settling Services
- Local Moving
- LongDistance Moving
- CrossCountry Moving
- International Moving
- Piano Moving
- Furniture Moving
- Appliance Moving
Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of A Perfect Move, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
A Perfect Move, Inc. has received highly polarized feedback, with many customers praising their exceptional service and professionalism, while a significant number of others report extremely negative experiences, citing issues such as unprofessional conduct, damaged items, and poor service.
Recent Reviews Mention...
“expectations exceeded and everything went smoothly”
“exceeded expectations, flawless cross-country move”
“perfect move”
2. Punctuality
Nationwide Average: 8.07/10
A Perfect Move, Inc. has shown a highly inconsistent performance, with experiences ranging from significant delays and issues to perfect adherence to scheduled times.
Recent Reviews Mention...
“delivery in CA was timely”
“CA delivery was timely”
“service was provided seamlessly”
3. Affordability
Nationwide Average: 7.69/10
A Perfect Move, Inc. is largely criticized for its high costs, unreasonable fees, and instances of overcharging, although there is a rare mention of reasonable pricing.
Recent Reviews Mention...
“unreasonable fees and overcharging”
“almost went with a less expensive company”
“very reasonable price for my move”
4. Communication
Nationwide Average: 7.53/10
A Perfect Move, Inc. has a highly polarized reception, with some customers praising specific representatives for their excellent communication, while many others report significant frustrations and lack of responsiveness.
Recent Reviews Mention...
“considerate communication was a key aspect”
“considerate communication, Annessa's detailed and reassuring”
“fun to communicate with Annessa”
5. Stick to Prices
Nationwide Average: 5.99/10
A Perfect Move, Inc. has overwhelmingly failed to meet customer expectations, frequently increasing prices upon completion and not honoring initial verbal agreements.
Recent Reviews Mention...
“found transaction unreasonable”
“increasing the price upon completion”
“no mention of deviation from quoted prices”
6. Speed
Nationwide Average: 8.58/10
A Perfect Move, Inc. receives mixed reviews, with some customers praising their efficiency and quick service, while others express dissatisfaction due to significant delays and a slow moving process.
Recent Reviews Mention...
“packing and delivery done smoothly and carefully”
“move so easy”
“moved essentials on the initial day”
7. Friendliness
Nationwide Average: 8.91/10
A Perfect Move, Inc. is generally perceived as friendly, polite, and good-humored by most customers, although there are a few exceptions where the service was considered impolite or blame was placed on the customer.
Recent Reviews Mention...
“Annessa professionally and personally caring”
“they were professionally and personally caring”
“Annessa detailed, friendly, and very good humored”
8. Will Hire Again
Nationwide Average: 8.18/10
A Perfect Move, Inc. has received highly polarized feedback, with customers either expressing a strong intention to rehire and recommend the company or a strong aversion to using their services again.
Recent Reviews Mention...
“exceeded expectations, would hire again”
“recommend this company and would hire again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
A Perfect Move, Inc. demonstrates a significantly mixed performance, receiving both high praise for exceptional service and severe criticism for unprofessional behavior and poor handling.
Recent Reviews Mention...
“Annessa professionally and personally caring”
“professionalism of Annessa was highlighted”
“professionally caring crew”
10. Conflict Handling
Nationwide Average: 4.07/10
A Perfect Move, Inc. has generally demonstrated poor performance, with numerous complaints about inadequate compensation for damages, lack of responsiveness, and minimal efforts to rectify mistakes.
Recent Reviews Mention...
“credit card company returned my money”
“offered to come back without extra fees”
“paid me only $25 for $10,000 damage”
11. Precision & Care
Nationwide Average: 8.01/10
A Perfect Move, Inc. has received highly mixed feedback, with numerous reports of both exceptional care and significant damage to items.
Recent Reviews Mention...
“nothing was damaged in 3000-mile trip”
“no items damaged on 3000-mile trip”
“nothing was damaged”
Customer Insights
Local Move Duration: 2 hours from 3 reviews
Interstate Move Duration: 5 days from 9 reviews
Great Crew Members
Annessa | professionally and personally caring, optimistic and detailed |
Annessa | Annessa was professionally and personally caring |
Annessa | detailed, friendly, professionally caring, fun to communicate with |
Mark | did a great job unloading all belongings |
Rush | Rush and his team did an awesome job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
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