PODS is the perfect solution for all your moving and storage needs. It offers portable containers that it can deliver and park right in your driveway, where you can take your time loading your items. You can use your POD as at-home storage or store it in the company’s nearest local facility. You can also have it driven to your destination, whether you’re moving across town or across the country. With its flexible pick-up and delivery options, this company will make sure you get your items back in no time. If you need packing and loading assistance, PODS can also connect you with local companies that provide that service. PODS come in multiple sizes to suit your specific residential or commercial needs. They are priced competitively, making them an affordable option for your next move. PODS Moving & Storage has a location in South Portland, ME, serving the entire metropolitan area.
PODS Moving & Storage
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Moving Help
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage generally provides a positive and stress-free moving experience highlighted by excellent service, easy navigation, and professional drivers, although there are some rare but significant instances of customer dissatisfaction regarding service mishaps.
Recent Reviews Mention...
“A great experience overall”
“the online scheduling system is easy to navigate”
“Drivers were excellent”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage experiences mixed feedback, with several customers praising their on-time deliveries and adherence to schedules, while others report delays, last-minute cancellations, and lack of communication about changes in timing.
Recent Reviews Mention...
“everything arrived on time”
“they were 3 days late delivering the pods”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage generally receives positive remarks for offering reasonable prices and good value, though there are some complaints about being overcharged and unexpected fees.
Recent Reviews Mention...
“the price was good”
“Prices are ok.”
“Worth the money.”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage receives mixed feedback with numerous customers praising the ease of communication and staff professionalism while a significant number of others report poor customer service, communication difficulties, and challenges in getting timely and consistent information.
Recent Reviews Mention...
“Terrible customer service.”
“Easy communication.”
“Agent was friendly and professional”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage often faces criticism for additional unexpected charges and not adhering to initial quotes, though some customers report accurate billing and no hidden fees.
Recent Reviews Mention...
“changed their story and charged extra”
“blindsided with unexpected charges”
“quote did not match the final cost”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage generally receives high praise for quick and efficient service, although there has been an instance where pick-up and removal did not meet expectations.
Recent Reviews Mention...
“Move was completed quickly”
“moved everything quickly”
“Pick up and removal did not happen as required.”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage generally receives high praise for their helpful, professional, and pleasant staff, although there have been isolated instances of perceived rudeness.
Recent Reviews Mention...
“the people were even better”
“Agent I spoke with was friendly”
“the driver was rude”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage receives mixed feedback with numerous customers expressing high satisfaction and loyalty, while a significant fraction of others express strong discontent and a refusal to reuse or recommend their services.
Recent Reviews Mention...
“would hire again”
“would not recommend using them.”
“NEVER had one good customer experience.”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage generally receives praise for their crew's professional, respectful, and accommodating conduct, albeit with a few instances of perceived unprofessionalism and lack of follow-through.
Recent Reviews Mention...
“Agent was professional”
“two drivers were extremely professional and accommodating”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage generally appears unresponsive and often unwilling to resolve customer issues, with a few rare instances of diligent problem-solving and satisfactory resolutions.
Recent Reviews Mention...
“No willingness to allow payment date change.”
“will not prorate my monthly charge.”
“hard work and diligence to fix the scheduling issue”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage receives mixed feedback, with some customers reporting excellent care of their belongings while others describe significant damage and mishandling.
Recent Reviews Mention...
“my furniture grew mold on it.”
“Movers were careful with my items”
“everything undamaged”
Customer Insights
Cost: $ 1349.00 from 3 reviews
Interstate Move Duration: 6 days from 4 reviews
Great Crew Members
| Phil | Phil did a great job unloading and moving quickly |
| Chad | Chad Boyd was kind and knowledgeable |
| Phil | Good job by Phil |
| Cory Clarcq | great communication and no issues with delivery |
| Cory Clarcq | Cory was great |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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